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Inflectra vs Jacada

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Inflectra
Based on 31 reviews.
Jacada
Based on 1 review.
Latest Research
Overview
Information Not Available
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Sample Customers
Inflectra Rapise: - Soflab - RegEd - Intel - US Government
Jacada Intelligent Agent Engagement: Humana, Turk Telekom, Leumi Card
Popular Solutions
Top Industries
Computer Software Company
30%
Comms Service Provider
20%
Government
9%
Financial Services Firm
6%
Computer Software Company
35%
Comms Service Provider
15%
Healthcare Company
9%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 27
Review 1 of 1
Technical Support
No Data Available
No Data Available
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