Inflectra SpiraTest Review

We were able to make our software testing life cycle more efficient as well as create more transparency. However, you need to modify the projects one by one, making maintenance time consuming.


Valuable Features

  • Test traceability - drill down from requirements to tests and incident
  • Custom report functionality
  • JIRA integration and the option to integrate it with many other test tools e.g. scheduler for running SOAPUI/Ranorex/scripts
  • Good technical support

Improvements to My Organization

At first we used MS Excel for setting up test scenario’s and managing the test progress. As the test team kept growing, it turned out that Excel was not adequate anymore. Having undertaken a lot of research, SpiraTest came out the winner. With this tool, we were able to make our software testing life cycle more efficient as well as create more transparency.

Room for Improvement

A great feature in SpiraTest is that you can use an existing project as a template for setting up new projects (workflows, custom properties, and data sync are copied). However, when you need to apply a change to a workflow which is used in multiple projects, you need to modify the projects one by one. For this reason maintenance is sometimes quite time consuming.

Use of Solution

I've been using it since September 2013.

Stability Issues

So far we haven’t encountered any downtime or any major stability problems.

Customer Service and Technical Support

Inflectra support staff respond to raised tickets within one or two days. So encountered problems are taken care by them very quickly. Also, any suggested enhancements are taken into consideration by them for future release.

Initial Setup

The initial installation was quite easy. For the setup you only need a web (IIS) and database server (SQL server 2008). However, it is advisable that you have full admin access to the database or at least have a database admin who can assist you when setting up the database in a cluster environment (shared SQL server). Especially when the database policy does not allow database users (like a SpiraTest database user) to have full admin rights.

The SpiraTest database user is required to be a full system admin user (DBO role is insufficient) for creating the necessary database objects. The user manual is quite extensive and a great help for doing the initial setup. Basically the initial setup is quite straightforward, but time consuming.

Implementation Team

The implementation was done by an in-house test team.

Other Solutions Considered

  • Testlink
  • TestTrack
  • TestRail
  • Zephyr
  • Tarantula

Other Advice

If you are looking for a decent test management tool with a good balance of cost and functionality, SpiraTest would be a very good option, especially when you have a limited budget.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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