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Salesforce Sales Cloud vs Siebel CRM vs Vlocity comparison

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Salesforce Sales Cloud

Read 94 Salesforce Sales Cloud reviews
5,605 views|2,699 comparisons
92% willing to recommend
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Siebel CRM

Read 16 Siebel CRM reviews
3,457 views|2,535 comparisons
92% willing to recommend
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Vlocity

3,353 views|2,626 comparisons
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Salesforce Sales Cloud, Siebel CRM, and Vlocity based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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768,740 professionals have used our research since 2012.
Featured Review
David Hitt
Straightforward setup, useful activity monitoring , and highly stable
Utilizing tasks is truly the most effective approach. Thus far, my priority has been diligently following up on tasks, ensuring timely callbacks... Read more →
Ratish Shelar
Researched Salesforce Sales Cloud but chose Siebel CRM: It comes with pre-built verticals for every industry, so it's easy to roll out
Use Vlocity?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The subscription is on a monthly basis."
  • "The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
  • "It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
  • "I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
  • "The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
  • "My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
  • "Implementation and add-ons may be additional costs."
  • "Being license based, the license varies by type. The pricing is considered average."

    • More Salesforce Sales Cloud Pricing and Cost Advice →

  • "Its licensing is yearly."
  • "The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."
  • "This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."
  • "I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same."
  • "The product is expensive."

    • More Siebel CRM Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Salesforce Sales Cloud?
    Top Answer:It is a very stable solution.
    Read all 58 answers   →
    What needs improvement with Salesforce Sales Cloud?
    Top Answer:Salesforce's price worldwide is very high. Salesforce's price in the Indian market is also high. The high price of the… more »
    Read all 57 answers   →
    What is your primary use case for Salesforce Sales Cloud?
    Top Answer:Salesforce Sales Cloud has lots of features and capabilities since it allows you to create multiple applications related… more »
    Read all 57 answers   →
    What do you like most about Siebel CRM?
    Top Answer:Siebel is easy to configure and comes with various pre-built industry verticals, so it doesn't require much effort. If… more »
    Read all 5 answers   →
    What needs improvement with Siebel CRM?
    Top Answer:Siebel has been on the market for the last two decades. It used to be the top solution, but nowadays, you have… more »
    Read all 6 answers   →
    What is your primary use case for Siebel CRM?
    Top Answer:Siebel is a customer relationship management tool. You store customer information, complaints, and opportunities in the… more »
    Read all 5 answers   →
    Which would you choose - Vlocity or Salesforce CPQ?
    Top Answer:What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some… more »
    Ranking
    3rd
    out of 169 in CRM
    Views
    5,605
    Comparisons
    2,699
    Reviews
    18
    Average Words per Review
    337
    Rating
    8.0
    5th
    out of 169 in CRM
    Views
    3,457
    Comparisons
    2,535
    Reviews
    11
    Average Words per Review
    357
    Rating
    7.9
    2nd
    out of 30 in Product Configuration and Quoting
    Views
    3,353
    Comparisons
    2,626
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Sales Cloud, SFDC, Salesforce
    Siebel Sales
    Learn More
    Salesforce
    Video Not Available
    Oracle
    Video Not Available
    Salesforce
    Video Not Available
    Overview

    Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

    Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities. 

    Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization. 

    With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.
    Sample Customers
    Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
    Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
    Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Comms Service Provider9%
    Financial Services Firm6%
    Non Tech Company6%
    VISITORS READING REVIEWS
    Educational Organization69%
    Computer Software Company5%
    Financial Services Firm4%
    Manufacturing Company2%
    REVIEWERS
    Financial Services Firm27%
    Comms Service Provider27%
    Computer Software Company18%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Government12%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company8%
    Financial Services Firm7%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise20%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise72%
    Large Enterprise21%
    REVIEWERS
    Small Business13%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    CRM
    March 2024
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    768,740 professionals have used our research since 2012.