We performed a comparison between SAP HCM, UKG, and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."I think HCM was the most stable for me...It is a very scalable product."
"All our employee data, like performance and payroll, is managed through SAP HCM."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"The most valuable feature is the Personnel Administration."
"The tool's best feature is SAP SuccessFactors."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The solution's UI is good. Also, it is very easy to use."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It is much easier to use and the customer service is better than our previous solution."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"It's intuitive, a very usable tool and it's easy to find the data you're looking for."
"The platform itself is very robust and I generally like the reporting and analytics capability."
"It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page."
"The reporting feature is quite easy for a layman to use, and the look and feel of the application is good. Its security is robust. You will never find a use case that cannot be covered."
"We like the fact that this solution is very user-friendly, with a straightforward user interface."
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations."
"I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."
"It is quite user-friendly."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"This solution needs to be more configurable and user-friendly."
"Reports need to be added on the time management side."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"SAP HCM needs to improve its UI."
"UKG could be a little more flexible in some areas."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The user interface could be better. Everything else was fine."
"There is a lot of complexity in the configuration of this solution."
"It has missing functionalities. Specific countries, like Germany, didn't have the option to do payroll. Now we need to look for another product for HR."
"I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."
"The product must include payroll features."
"The solution should be more user-friendly."
"Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages."
"The price could be lower."