Barracuda Email Security Gateway Stability

WalidChowdhury - PeerSpot reviewer
Head Of Operations at BD

It provides high stability capabilities.

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Robert Melendez - PeerSpot reviewer
Vice President Information Technology at Makeready

I've never seen Barracuda go down. It seems like a highly stable product.

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MA
Director Technical at CAD CAM Center

The stability of Barracuda Email Security Gateway is great.

I rate the stability of Barracuda Email Security Gateway a ten out of ten.

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Buyer's Guide
Barracuda Email Security Gateway
April 2024
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Sameer Narayan - PeerSpot reviewer
IT Manager at Investment FIji

It is very reliable and stable at the same time.

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Carlo Bertini - PeerSpot reviewer
It consultant and Project Manager/ CTO technology officer at Cabar at Cabar SRL

Stability has never been an issue with the cloud, so I'd rate it a nine out of ten.

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Furqan Ahmed - PeerSpot reviewer
Network Engineer at Pronet

Barracuda is quite stable.

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MQ
Assistant Manager, Information Technology Systems at Getz Pharma

The product is stable. Sometimes some spamming issues occur, however, we manage to control those after making some changes.

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Phakedi Mphela - PeerSpot reviewer
IT Project Manager at Brilliant telecommunications

It is a very stable solution.

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Jamie Liu - PeerSpot reviewer
Cloud Engineer at a construction company with 5,001-10,000 employees

I haven't heard of the term having issues with reliability. It is stable. There are no bugs or glitches, and it doesn't crash or freeze. 

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AM
Senior Account Manager at National Bank of Egypt

I rate the stability an eight out of ten.

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Gayan Ranaweera - PeerSpot reviewer
Head of Engineering at Fentons Limited

We had an issue with the solution but the vendor immediately fixed it. The solution is stable.

I rate the stability of Barracuda Email Security Gateway a nine out of ten.

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Saad Zarkout - PeerSpot reviewer
IT Manager at BUTEC s.a.l.

Barracuda Email Security Gateway is stable. We had issues with the on-premise version where they used to freeze from time to time, but with the cloud version, we have not had any issues.

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AbdulHannan - PeerSpot reviewer
Network Security Engineer at Pronet

The product is stable.

After three or four years, you can switch the hardware. When a new technology becomes available or the existing hardware needs an upgrade, they replace the customer's hardware box with a new one without additional charges. Barracuda does not charge extra for deploying the new boxes or for replacement. The best feature is their box is refreshed after some time according to their hardware renewal policies.

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AV
Network Administrator at Ras Al Khaimah International Airport

Barracuda has been stable till now.

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Igor Gutierrez - PeerSpot reviewer
Information Security Officer & DPO - Data Protection Officer at a manufacturing company with 501-1,000 employees

In our environment today, the stability is good.

The problems we have at times are not about the performance or availability, but about the quality of the detection for some threats. The model that we have does not have a sandbox resource, which other versions Barracuda offer. Sometimes we receive a phishing email that has a malicious link, for example. Even though it is an old threat, Barracuda can't detect it. Sometimes these messages are delivered to our users. This is a gap that we have identified.

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Roy Bolaños - PeerSpot reviewer
Customer Service Staff at a financial services firm with 201-500 employees

Stability is a ten.

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KR
IT Manager at a insurance company with 51-200 employees

We've had a couple of issues pop up over the three years but they were resolved within 15 minutes. One issue that wasn't critical took around a day to resolve.

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Anuraj Nair - PeerSpot reviewer
Presales Engineer at SNSIN

Barracuda Email Security Gateway is good. However, the appliance will have some challenges, after three years of use we have some performance issues in some boxes.

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SK
Senior Manager at Havells

Barracuda Email Security Gateway is a stable solution.

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RA
General Manager at Gemakom

It's stable. The only issue is when you do an email campaign with large file attachments, PDF and then email, the system slows down. That is a problem because the queue gets full and you have to correct it and delete those emails manually. 

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Syed Ubaid Ali Jafri - PeerSpot reviewer
Head of Cyber Defense & Offensive Security at Habib Bank Limited
Damodharan R - PeerSpot reviewer
Co-Founder at I A M IT Technologies LLC

The product is 100% stable.

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Binoob John - PeerSpot reviewer
Partner/Owner and Director of Human Resources at Up arrow Systems

I would rate the stability nine out of ten.

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HS
Director at Dynamic Computer Services

It is very stable and we have had no issues.

Because it is a cloud subscription, it is updated automatically.

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Lahiru Somasiri - PeerSpot reviewer
Trainee Engineer - Systems & Security at Connex Information Technologies

It is a stable solution when the factory provides the the application access.

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Mohammed Shah Newaj - PeerSpot reviewer
Assistant General Manager at CoLoCity

In the last seven years, we have faced three major problems: One is security related and the other two are service functionality related. One of these happened this year. There was a bug within Barracuda Email Security Gateway where the antivirus system scanner was getting hung. We contacted the Barracuda Email Security Gateway support service who worked for a couple of days to make this stable. After that, it was fine.

I forgot that I changed the administrator password a year and a half ago. Then, I came to the office one day and was trying to log into my administration portal, but I gave the wrong password because I forgot it. Somehow, I was not able to remember the password. I tried giving several passwords, and then suddenly I put in the old password. So, I logged in by using the old password on this device. Then I thought, "What have I just done?" I am logged out again and put in my new password. I have logged in. I am again logged out, then put in the old password and was logged in. This was a problem. 

I contacted Barracuda's support team and raised a ticket about how both the old and new passwords were working for the admin account, as this was a security concern. Because if the admin account is compromised, that would be a direct security concern. Barracuda Email Security Gateway support team got involved. They logged into the solution, taking necessary steps. Then, the old server was made obsolete and did not work anymore.

We sent out a message that we are concerned about it. For example, if any customers using the physical or virtual appliance have an admin password that is tagged or an administrator has left their company, then the new administrator should change the password or the old administrator can gain access by using the old password. 

"How to remedy this security hazard?" That was our question. They said, "There are some cashing-related problems that did not propagate properly." Now, it is okay and functioning properly. 

Our main objective is reducing spam and delivering email accurately. That has been our objective. By using Barracuda Email Security Gateway, we are achieving this.

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KA
Sophos Certified Product Architect at Softech Microsystems

Since Barracuda Email Security Gateway is a stable solution, people prefer it and also go for upgradeable versions.

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BJ
DP Manager at a agriculture with 51-200 employees

I haven't had any stability issues so far. 

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MuhammadIshaq Khan - PeerSpot reviewer
Security Administrator at a tech company with 1,001-5,000 employees

The solution is stable. We had faced some stability issues which got resolved after replacing some hardware.

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Mohankannan Ramadoss - PeerSpot reviewer
Regional Manager at Digitaltrack

I rate Barracuda Email Security Gateway an eight out of ten for stability.

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KM
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees

Barracuda Email Security Gateway is a stable solution.

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RM
Technical Manager at Sarkar Group

The solution is quite stable. We don't have any issues with that aspect of the product. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable. It's good.

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DD
CIO at a government with 51-200 employees

This solution is rock solid.

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SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.

In my experience, this is a stable product.

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FR
Founder CEO at Waterdog Computer Works

The stability of Email Security is fine. We have had no real issues with it.  

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SS
System Administrator at Subisu Cablenet Pvt. Ltd.

It is stable.

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CK
Network Specialist at a educational organization with 1,001-5,000 employees

This solution is fairly stable. We have had the appliance replaced a couple of times due to some kind of failure, but over nine years, you're bound to replace it once or twice. When this happened, they were pretty good with the turnaround and getting it back to us.

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TA
Network Manager with 1-10 employees

Compared to web stability, email stability is better. 

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MN
IT Administrator at SPSP

The solution is stable. 

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AH
Head Information Technology Infrastructure at a manufacturing company with 5,001-10,000 employees

It's a stable device.

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KA
Deputy Manager IT Operations (Senior System Administrator) at a transportation company with 1,001-5,000 employees

Barracuda is robust and I would say it is pretty stable. We have run it continuously, every day, for the past six or seven years.

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SS
Senior IT Manager at a tech services company with 501-1,000 employees

The resolution has been reliable.

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AJ
Solution Architect at a tech services company with 501-1,000 employees

This is a very stable product. But the stability depends on supporting the product to let it meet the requirements of your organization. We always have to scale according to the demands of our call center. We needed to know how many emails flow in and out of our organization and based on that we choose the correct model of the product. Any organization will have to do this. Once you ensure which product model you need to meet your level of service, then it will be stable.

If you don't size it properly and you under-size it, then you will have a network or email flow issue. For example, if you know you have 2,000 emails flowing in and out per hour and you buy a product which supposed to handle only 200 or 300 emails per hour, then it will slow your email server. At times miscalculating your volume or not buying the right product — maybe to save money — may cause a situation where it will jam and not even work. So stability depends upon how intelligently you approach the analysis of what you really need as a solution.

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SM
Insolvency Practitioner and Director at a financial services firm with 11-50 employees

We use this product on a daily basis.

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MB
Presales Engineer at a tech services company with 11-50 employees

This solution has been stable and we have not faced any issues.

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it_user8769 - PeerSpot reviewer
Technology and Information Systems Manager at a construction company with 501-1,000 employees

Stability is very good. We haven't had any issues in terms of downtime or anything as yet since we got the service.

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DS
Consultant at a tech services company with 501-1,000 employees

The solution is scalable. As mentioned, we have close to 600 users. 

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SS
Director at a tech services company with 11-50 employees

The solution is highly stable.

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Buyer's Guide
Barracuda Email Security Gateway
April 2024
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.