BeyondTrust Remote Support ROI

Justin Glasscock - PeerSpot reviewer
Privilege Access Management Consultant at Integral Partners LLC

I would say five. I mean, like I said, you're able to connect remotely. You're able to eliminate the costs of having employees either travel to other locations or station full-time employees there with the ability to deploy clients so that you can use to connect to different endpoints without requiring any user interaction. You're able to connect to those systems that may not be in use at the time, traditionally don't have physical access to the operating system, et cetera. So, definitely very, very good in return. And then once you build it out, the ease of onboarding new administrators into the tool.

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KB
PC Technician at Cape Fear Community College

This is a hard one to factor in. Before Bomgar, we spent 80% of the time running from building to building and to the campus installing the software, also training employees. This has been turned upside down. We are much more efficient now than before. That allows us the ability to turn over tickets quicker and get people back to work faster. The ROI for this product is fairly quick. 

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MB
Sr VP fo Business Operations at Networking Technologies and Support, Inc.

We have a service offering called Remote Support. We can't deliver it without this tool. The tool costs $10,000 and we make $100,000. It's a pretty good ROI.

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Buyer's Guide
BeyondTrust Remote Support
April 2024
Learn what your peers think about BeyondTrust Remote Support. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
it_user849288 - PeerSpot reviewer
Data Center Technician at nuskin

Better service for our end users. 

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it_user516468 - PeerSpot reviewer
Systems Administrator at CityServiceValcon

Our ROI is immeasurable, but we are well in the black.

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Buyer's Guide
BeyondTrust Remote Support
April 2024
Learn what your peers think about BeyondTrust Remote Support. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.