BeyondTrust Remote Support Pros and Cons

BeyondTrust Remote Support Pros

Stephen Hui
Solutions Architect - Team Lead at DataAssure
You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.
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MB
MARK BRANDON
Sr VP fo Business Operations at Networking Technologies and Support, Inc.
The solution has been very stable. We haven't had issues at all. It doesn't crash or freeze. There aren't bugs or glitches either.
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MT
reviewer1189566
IT Engineer with 51-200 employees
This is a very secure product.
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BeyondTrust Remote Support Cons

Stephen Hui
Solutions Architect - Team Lead at DataAssure
It lacks voice integration like the other products because they need the compression to support that large amount of concurrent sessions. We've had to sacrifice voice.
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MB
MARK BRANDON
Sr VP fo Business Operations at Networking Technologies and Support, Inc.
Non-Windows support capabilities need improvement. They need to expand into Macs, iOS, and Android. It's there now, however, there's room for growth and that's probably the best area to expand.
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MT
reviewer1189566
IT Engineer with 51-200 employees
Technical support for this region can be improved.
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Find out what your peers are saying about BeyondTrust, TeamViewer, Microsoft and others in Remote Access. Updated: May 2021.
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