BMC TrueSight Operations Management vs SolarWinds NPM

BMC TrueSight Operations Management is ranked 13th in IT Infrastructure Monitoring with 8 reviews vs SolarWinds NPM which is ranked 1st in IT Infrastructure Monitoring with 28 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of SolarWinds NPM writes "It provides SNMP monitoring and I like the web interface". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and Dynatrace. SolarWinds NPM is most compared with PRTG, Nagios XI and ManageEngine OpManager. See our BMC TrueSight Operations Management vs SolarWinds NPM report.
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Quotes From Members Comparing BMC TrueSight Operations Management vs SolarWinds NPM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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It gives us a map of the network setup and one console to see the entire network.I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable.I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them.The SolarWinds NPM framework, upon which most of their flagship products are built, empowers a wide variety of admins and users to quickly find value in their installed products.It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass.From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization.With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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A feature I would ask for is for them to have this solution available for Linux systems instead of Windows.The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application.The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like.Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today.Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time.Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers.If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years.The price points are more than competitive when compared to other vendors.The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs.I think that the cost has risen, but the functionality and versatility is way above other products.Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines.I’d suggest that people be aware that licensing has tiers.

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Ranking
RANKING
Views
10,568
Comparisons
4,625
Reviews
8
Followers
739
Avg. Rating
8.0
Views
45,212
Comparisons
26,577
Reviews
28
Followers
1,647
Avg. Rating
8.6
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Compared 19% of the time.
Compared 17% of the time.
See more SolarWinds NPM competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementSolarwinds Network Performance Monitor
Website/Video
Website/VideoBMC
SolarWinds
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

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Learn more about SolarWinds NPM
Sample Customers
Sample Customers Bank of East Asia and China E-Port. Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
33%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
REVIEWERS
Healthcare Company
20%
Comms Service Provider
11%
Government
9%
Manufacturing Company
9%
VISITORS READING REVIEWS
Comms Service Provider
19%
Financial Services Firm
14%
Healthcare Company
8%
University
6%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
30%
Midsize Enterprise
18%
Large Enterprise
52%
VISITORS READING REVIEWS
Small Business
16%
Midsize Enterprise
27%
Large Enterprise
56%
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