In IT Alerting, we have around 400 users. In our Everbridge instance, we have everybody in the organization, which is close to 11,000.

When we initially started using the product, we were at around 4,500 users. We were able to more than double that with ease. I know other much larger organizations who are using the platform without issues. In the most recent user group that I attended, they were showing us a lot of improvements on their back-end and database queries, so they could continue to scale. They can pretty much handle any scale that has been presented to them, so far.

I think scalability was part of that architectural review we did about a year ago where, when they encountered that outage. One of our challenges to them was, "If you're a cloud-first solution yourself, how do you not build your platform to be highly scalable?" Literally, spin up, spin down, any time you want or any time the demand suggests it.

Initially, the scalability was good but not great. Since then, I think it now borders on great. They've learned some lessons. They've restructured their platform a bit, and it is highly scalable. I've never seen a performance problem.

We have about 155,000 workers around the globe at Cargill, and there are maybe 5,000 who log in with some regularity to the platform to do message queuing or message sending or message response or self-service profile updates; I can log in and change my cell phone number, or specify that I want to use my cell phone as my primary and my work phone as my secondary. That capability has never been met with any comments from our community saying, "It doesn't perform well."

It is definitely scalable. It just gets expensive.

We have different teams, and I'm not really sure about the number of users. My guess would be around 30.

We send a lot of tickets through it and I think that it scales well. In one year, we had 243,130 tickets processed by the system.

You can implement what pieces you need. We started out with the API, which is a very simple integration between ServiceNow and Everbridge. Then you have Smart Orchestration, which allows you to have more control on the Everbridge side than the ServiceNow side. This is what we wanted.

Initially, we started out with just engaging for support teams. Then, that has grown into sending instant subscriptions to technical managers and executives, and that expanded into sending communication notifications to the business. From there, it is expanding to opening up a secondary informational bridge that runs in parallel to your technical bridge, all through the same platform. So you've got your business users on one bridge allowing them to not interfere with the technical investigation being held on the technical bridge.

Our communication platform actually starts in one week. We've got it all built out and we activate it next week. But, we are constantly looking at integrating more. So, to spec what we want to do with it, we're at 100%. But, say next month we find another critical alert that we need to have an immediate response on, we'll integrate that into the system.

We're constantly looking for ways to better utilize the functionality of Everbridge into everything that we do.

For us, the scalability is great. We're going to go larger later on, but right now it's working for us. On our scale it does 1,000 of us in IT and for that it works perfectly. As we get bigger and push it out more to more users, we'll find out more about the scalability.

Scalability is pretty good. We haven't had any issues.

Our GSOC is using it right now, which is give or take 20 people. However, it rotates and shifts personnel, so they are not using it all at once.

We've had no problems with scalability. We brought in Everbridge shortly after we had bought another company and started merging together into a new, unified company. That, obviously, brings some substantial scaling challenges. But we've encountered no issues with adding many, many more users to the system over the last several months.

We only have a couple of hundred people directly interfacing with Everbridge, maybe a few hundred. But as far as the users we're communicating to, it's a few thousand and that keeps increasing as we progress.

In this budget cycle, we just purchased some more seats for notifications and we're trying to get all of our in-house staff on it. It was pretty simple. We called them, we told them what the deal was. They were willing to work with us, to work with it in the budget cycle process. As far as scaling up and working within the budget cycle, they understood all that and were really helpful in getting it worked out.

There are probably only 20 people who use it. They are on the operations side.

As mentioned, we have around 40,000 users so the solution is easily scalable. 

Scalability seems to be very robust. When I look at not just what we're doing with it but what it can do, if we were to put the proper amount of effort behind some of the integrations, the scalability is good.

I'm looking at changing a number of things in 2019 and there will be opportunities for more integrations so that we take better advantage of the platform. From a scalability standpoint, that headroom is there. It is just up to us to identify those opportunities and take advantage of them.

So far, no issues with scalability. Anytime we have a request for a function, they work at meeting that request and eventually get it to us.

We are growing with mergers. We have added approximately 500 people over the year. We are merging with some other divisions and had no problems with scalability. We have consistently grown under PeopleSoft.

We didn't have any scalability issues with it. I don't have a comparison point, but it easily handled everything we threw at it.

We have been able to expand the tool and are planning to take it to the store level.

In our organization, we have 390 management users currently. We are looking to add 250 more. We have requested to have 650 management user licenses in the future.

We currently have 9000 member users. We are looking to add another 3500 member users, so we have requested 12,400 member licenses.

I'd rate Everbridge IT Alerting a six out of ten in terms of scalability. Some customers want extra modules from Everbridge and not just the mass comm features. We find it a little bit awkward to add on extra capabilities.

Our customers are large companies. We've got five companies and about 450 users across those five companies. In our organization, we have about 15 people who work with this solution.

We are not a heavy usage, enormous company, but I see no limitations to the scalability of it. You could use this if you were a small company, and you could use this if you were a 4500 person U.S. company or a 200,000 person global company.

I could see how it would scale up very easily.

No issues with scalability.

Scaling can be a tedious endeavor if users and contacts are manually created.

It's scalable.

No issues with scalability.