NetApp FAS Series Room for Improvement

LS
Computer System Administrator at a construction company with 10,001+ employees

The one aspect of the solution that's negative for us is also more unique to us due to the fact that we did a MetroCluster. The tiebreaker piece that does the monitoring of the two different locations, and determines if one is not talking to the network normally (or if it's truly down) is a little difficult. It feels like it was not designed from the beginning to fit well into the other pieces. It feels like it was thrown in at the last minute and it is not smooth. I've actually spoken to NetApp about that. I understand from a little bit of my research that they do have another product out. They've renamed it. I don't know how much they've changed it. I don't know if they have made that a better fitting piece or if it's just got a different name.

I still have not moved to their most recent version. I believe they have incorporated several updates that I haven't had experience with yet. I'd hate to say, "Oh, we should put it that in there," and it's already there.

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NetApp Product Manager at Hiperdist Ltd

Interfacing with the cloud environment could be better. I want to be able to move some cloud volume and integrate it seamlessly with my home on-premise storage. Sometimes I have issues with port permissions. NetApp probably needs to improve more on the integration side from on-premise to the cloud.

Capacity management could also be better. The difference between AFF and FAS has always been an issue, but now we have the advanced disk partitioning technology on the whole FAS systems that can give us more usable capacity. That has been the bigger issue that I had with NetApp in terms of improvement, and they seem to be working on it now.

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FK
Assistant Director, IT at a financial services firm with 501-1,000 employees

We'd like to move to a solution that does more beyond just data, like starting to get more to servers and network specialization and data visualization and things like that. Server network and management specialization or consolidation. And also, trying to see a bit more single plane of glass in terms of managing, so that it gives you more insight in terms of what's happening. 

Ideally the solution should have one console, the ability to use a single plane of glass across the enterprise. Because we have one VRR, one size duplication so just to have one console where you can manage everything else in harmony would be a good additional feature. 

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AC
Broadcast System Manager at a media company with 501-1,000 employees

There should be a separate admin web management for each SVM. We are currently managing all SVMs from a single admin interface. it is a problem.

Real-time performance monitoring requires good software. It would be great to be able to see the audit logs.

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SE
Principal Storage Architect at a manufacturing company with 1,001-5,000 employees

Its operating system is very cumbersome. However, after you set it up, it runs pretty smoothly.

Its file system is not very dynamic. It is very static.

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DC
Principal Architect Infrastructure Solutions at a recruiting/HR firm with 501-1,000 employees

If our customer needs a high-performance storage solution then we don't recommend this product.

Some of our customers complain about not liking the UI, whereas others say that they love it. Also, some say that the FAS is too slow and some say that it performs fine. It's all relative and depends on the customer as well as the use case.

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System Administrator at ON Semiconductor Phils. Inc.

I would like to see an improvement in the licensing on Data Mirroring (SnapMirror) features.

Currently, the newest release is not HCI friendly.

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PM
ICT-I Manager at KTDA

Netapp closed their local offices in our country leading to no technical and sales support representation.

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VF
IT Manager at a maritime company with 51-200 employees

For the most part, we don't have any problems. There is no NetApp infrastructure set up here in Greece. We don't have a representative with a technical department and someone who will help you in order to understand the product better.

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Co-founder at Forest Technology

Its licensing cost can be improved.

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521,637 professionals have used our research since 2012.