NetApp FAS Series Room for Improvement

TW
Senior Storage Administrator at a insurance company with 10,001+ employees

There is an area of improvement in support. So when we do have a problem, we always want it resolved right away, and sometimes it takes a few days to resolve things.

So, the response time could be a bit faster.

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Hakan Pehlivan - PeerSpot reviewer
General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.

NetApp FAS Series should introduce an FTP application for the broadcast and post-production market. NetApp's older version had FTP, but they removed it. Some customers need to use external FTP servers, and some low-cost storage solutions have a built-in FTP. A lot of automation systems still use FTP for middle-class customers.

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Muhammad Alihyder Bhuiyan - PeerSpot reviewer
Head of IT Operations at NCC Bank PLC

The high cost of the product is an area of concern, so from an improvement perspective, the tool needs to be made cheaper.

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Buyer's Guide
NetApp FAS Series
March 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.
Arnaud Salmon - PeerSpot reviewer
Presales Engineer at SFR

Once, I've been in a program, but they stopped supporting protocols like HTTP, STP, and that kind of stuff. All of the DIP supports at the beginning were kind of support when it was just Python and just five storage. And it happened a few times that the customer required the STP and HTTP protocol for storage. And I was surprised I couldn't do it anymore with NetApp. So, it would be beneficial for them to support both kinds of protocols.

The only little black points that I would put on top of NetApp FAS Series.

There is room for improvement in deployment and configuration processes. The thing with ONTAP is that we have a lot of layers, from the raw disks to the volumes we present to servers and configure. There are quite a lot of things to configure. Probably NetApp should ease the way to install that.

In NetApp products, such as ONTAP and FAS, a solid understanding of storage is still necessary to handle configurations in larger systems. It's not the same with Pure Storage or  Huawei. Even someone less familiar with storage could manage it, making it more accessible.

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MD
Storage Administrator at Softcell Technologies Limited

More integration would be beneficial. Moreover, cost is always a factor. Some people choose EMC or Dell because they perceive NetApp as being more expensive. But we do have other products, like support for other models, that are more cost-effective.

So, the pricing could be improved. 

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Martin Sandell - PeerSpot reviewer
Senior Storage Engineer at Basefarm

There are some technical limitations, but it would be great to have in-line deduplication and in-line compression for the FAS series as well. These would be improvements on current features.

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Ozair Amin - PeerSpot reviewer
Sales Manager - Infrastructure at Synergy Computers

NetApp needs to put its OS on a microchip rather than on disks. The product uses flash storage for caches. The solution could improve the cache memory in storage. Though the storage is being used for backups and archival, there is still room for improvement in the increment of cache memory and storage.

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Temitope Oladeji - PeerSpot reviewer
NetApp Product Manager at Hiperdist Ltd

The product must support more drives.

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PS
Service manager at VST ECS

The biggest issue we face is parts delivery. There's no local warehouse in Myanmar, so if a customer encounters a technical problem like hardware failure issue, they have to wait a long time for replacement parts.

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Mir Gulzar Ahmed - PeerSpot reviewer
IT Manager at Synergy Computers

The solution could be more flexible in terms of configuration. Also, they should increase the product range or configuration models for more storage options.

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MuhammadAli5 - PeerSpot reviewer
Business Unit Head at a tech services company with 201-500 employees

I was a little skeptical about the model. I wonder why the replication is included in the ONTAP One bundle when some customers may not require additional features. It should ideally be part of the ONTAP base bundle, even if there's a slight price increase.

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CA
NetApp Pre Sales Specialist at Altron

We no longer have OEM support in South Africa which is not helpful, it can be difficult. They should add an office back to the country because it was better. 

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CP
Sr. Infra. Support Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS

The product should improve its user experience. The console should enable easy mapping to the storage volume and the server.

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AC
Broadcast Technology Director at a media company with 501-1,000 employees

The product should include an audit log feature. 

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Ramy Adly - PeerSpot reviewer
HPC & Cloud systems administrator at Brightskies

As a company, NetApp may consider working with ARL systems.

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Sourabh Madan - PeerSpot reviewer
Solution architect at Hitachi Systems, Ltd.

NetApp FAS Series should improve its price, which is expensive. 

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EA
Manager, System at a computer software company with 10,001+ employees

NetApp is costly when compared to Dell.

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Sarthak Panchal - PeerSpot reviewer
Module Lead - NetApp Admin, CMA at a tech consulting company with 10,001+ employees

They should add all features from Flash Pool, Flash Cache, and other new features into the product.

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Maciej-Kieliszek - PeerSpot reviewer
Owner at EXnIT

Everythink is ok. 

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Buyer's Guide
NetApp FAS Series
March 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.