NetApp FAS Series Review

It comes with an OS developed by its engineers, and its clustered data ONTAP, which supports clustering and high-level scalability.


What is most valuable?

  • Deduplication
  • High Availability

How has it helped my organization?

It provides us with a very effective storage solution.

What needs improvement?

The virtualization technology.

For how long have I used the solution?

I've used it for over three years.

What was my experience with deployment of the solution?

Absolutely, it’s just some compatibility variance with some of the production environment aspects, like AV, and Archiving systems which needed to be integrated with.

What do I think about the stability of the solution?

Not at all as the HA features are great.

What do I think about the scalability of the solution?

NetApp comes with an OS developed by its engineers, and its clustered data ONTAP, which supports clustering and scalability to a high level.

How are customer service and technical support?

Customer Service:

The support team supports us as vendor partner with a lot of tools. And the auto-support feature is just as amazing as the product, whenever a disk fails or any issue occurred the features sends alerts to you and to the customer, and send you a replacement of the disk right away, in a very effective manner, and quickly, that you may do not notice that there’s an issue in your that disk.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

I deal with a lot of solutions similar in the concept with NetApp FAS, but when it comes to NetApp, there are too many features that means it worth it.

How was the initial setup?

It was clear and straightforward, as you console the device, and it boots, you configure and initialize the product, and as soon as that is done, you are ready to create your aggregates, volumes, and shares.

What about the implementation team?

We are an integrator, and we also have an in house device that we run our test labs on.

The NetApp technical team is very supportive, and they can, in some complex and large projects, come and share the in-site implementation with their partner.

What was our ROI?

We can't calculate this.

What's my experience with pricing, setup cost, and licensing?

Prices may seem to be a little bit expensive, but the features just makes you happy that you took the step, and licensing is all included except a very few features, with a high end and complex environment.

Which other solutions did I evaluate?

EMC

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
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2 Comments

author avatarArchitect at Dimension Data Middle East and Africa
Consultant

Agree with above, though not fully familiar with Clustered ONTAP. 7-Mode was great, though now being superseded. Extremely easy to manage, great built in features, add-on software like SnapManager suite, Virtual Storage Console etc. Support is great, though sometimes do take long to resolve complex cases.

author avatarHenry
Top ReviewerTop 5Real User

Great