PRTG Network Monitor Other Advice

Mokhamad Wahidin - PeerSpot reviewer
ICT Department Headquarters at Bridgestone Corporation

I rate PRTG Network Monitor nine out of 10.  

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Omar_Jaimes - PeerSpot reviewer
Cybersecurity Architecture Manager at Data Warden

Currently, I have Privileged Access Management solutions, Identity solutions, Privileged Cloud solutions, and Identity solutions. We use both cloud and on-premises deployments. 

I'd advise new users to implement a hybrid architecture. That way, you can get visibility around cloud solutions and on-premise solutions. It's very important to get visibility around these architectures.

I'd rate the solution ten out of ten. 

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SK
Infrastructure Engineer at Lookers plc

It is a one stop solution for us. It covers all aspects of the business that we need for principal monitoring. Obviously, depending on the organization, it won't work for everyone. Some companies may have more locked down network rules. For companies like ours, in terms of a one stop solution across all of the environments, I would definitely recommend it.

The desktop app is something that is not been used that much because we tend to use the web UI. As the main infrastructure team, we do use the desktop, but we prefer the web UI.

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Buyer's Guide
PRTG Network Monitor
April 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
SyedKareemuddin - PeerSpot reviewer
IT Manager at COCA COLA

I rate the overall tool a nine out of ten.

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Noor-E-MozammilAlighan - PeerSpot reviewer
Senior IT Engineer at NMA Technologies Services Ltd

The solution is very user-friendly. You get whatever you need, but it has room for improvement too.

Overall, I rate the solution an eight out of ten.

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DC
Infrastructure Team Lead at a recreational facilities/services company with 10,001+ employees

Take a couple of hours in an afternoon and deploy the free version. See what type of sensors are out there, then give it a go. You will find very quickly that it's quite a simple system to use. It doesn't take a lot of time or expertise to set it up and get some good data out of it.

We haven't really used the desktop app. We normally use the central server, then we have the monitoring setup in such a way that we don't need to deploy any extra elements. It just monitors things via the SNMP or WMI. We tend to use the web browser a lot. 

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RC
Manager, Information Technology Security at a energy/utilities company with 10,001+ employees

My company is currently using PRTG Network Monitor.

I'm not using the latest version of the solution, but my company plans to upgrade to the latest one.

One person from the IT department handles the day-to-day maintenance of the PRTG Network Monitor.

Between five to six people from the IT team use the tool. Only a few members log into PRTG Network Monitor to generate a report or do additional monitoring. Usually, a person doesn't use the tool. That person receives an email alert based on his respective device and doesn't need to open the PRTG Network Monitor console because my team enabled email-based alerts. Different groups would receive the alerts, such as the application team, the security team, the frontend team, etc.

My company has plans to extend the license and apply the solution to another environment, an OT environment.

I'd tell anyone looking into implementing PRTG Network Monitor to go for it, especially if you're in a medium-sized organization that doesn't have a massive infrastructure, but it still depends on the customer. It varies from customer to customer. A large organization could still evaluate other solutions in the market, but PRTG Network Monitor is a good tool for small to medium-sized organizations.

My rating for the tool is eight out of ten because it has some areas for improvement, particularly the reporting, which could be more user-friendly, and the support, which is only email-based, with no remote support available. If I see improvement in the two areas I mentioned, I could easily give PRTG Network Monitor a nine or ten, but right now, it's an eight for me.

My company is a customer, not a partner, of PRTG Network Monitor.

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HN
System Engineer at a computer software company with 10,001+ employees

I give the solution an eight out of ten.

We haven't used other solutions because we think PRTG is the best monitoring system at this time.

We have 30 people using the solution in our organization, but we monitor around 200 customers.

I recommend the solution but it is very expensive and some organizations don't have the budget.

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AG
Infrastructure Manager at a non-profit with 1,001-5,000 employees

Look at what it is you want your organization to be able to do and what it is you need to monitor. Then, concentrate on the key elements first. Don't try and overcloud what you're trying to do. Start with your core stuff and work outwards, then you will always get a good solid solution.

It is a really good, solid product, which does exactly what we need it to do.

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MA
Senior Technical Support at Etisalat

The reporting module is easy to configure. Also, it is easy and nice looking, with a nice presentation triggered for utilization and for monitoring health. Also, you can integrate as much vendor hardware as possible using SNMP, and it has easy configuration and troubleshooting. Along with the solution being cheap, there is also support from the vendor, which is its main point.

There are more powerful software solutions available apart from PRTG Network Monitor.

Overall, I rate the solution a seven out of ten.

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SH
IT strategist at Convergent Wireless Communications

I rate PRTG Network Monitor 9.5 out of 10. If you're planning to implement PRTG, my advice is to first create a master plan. Set a goal for monitoring. Decide what you want to monitor and why. You need to get ready by organizing network management at the technical and policy level. If you start with a clear understanding of your goals and your environment, PRTG will be a cakewalk.

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Pierre-Anderson ELLO - PeerSpot reviewer
IT Manager at Cdci

Dans l’ensemble, je lui donnerais une note de huit sur dix.

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AW
IT Coordinator at ENGIE Renewables Ltd

PRTG is free for an initial trial of 30 days. Once you've used it, I think you'll find that it is a great product and well worth the investment.

The overall feature set is pretty good. It's not a complete feature set. I'd like to see more, but, as a general rule, I've been using it for over five years. I must be pretty happy with what it does, as it is.

I would rate the product at eight out of ten because there's always room for improvement. Nobody's going to be the best of the best. If a DFSR or DFS sensor were added, I'd give it a nine.

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CB
Senior Security Engineer at Fletchers Solicitors Ltd.

You should absolutely look at this solution. It gives us everything that we need: The lightweight aspect of it on the network, the amount of information. It's absolutely worth the money.

In terms of the feature set, the overall impression is very good. We've been using the product for just over 12 months now. We've just recently renewed that license because the product is very good and gives us all the information that we need.

We bought around 1,200 or 1,500 sensors. Our estate supports around 450 users. I think we've almost maxed out on how many sensors we've deployed because we've got quite a large estate. We've got around 150 servers, and then we also have 100 or so switches. With all those, it's very easy to burn through our sensor limit.

I rate PRTG at ten out ten, easily, because of the ease of use, the information provided, and the fact that we've never had to raise any kind of technical support ticket. That in itself should sell the product.

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MR
CEO at a tech services company with 11-50 employees

PRTG helps clients identify and resolve network issues by providing comprehensive monitoring without requiring configuration changes. It collects data from various devices and systems, including Cisco and Juniper, and offers flexibility in monitoring settings to suit different needs, such as traffic analysis or vendor-specific monitoring.

I would recommend PRTG, especially for users with limited budgets who want an effective monitoring solution. Overall, I would rate it as a nine out of ten.

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Sachin Vinay - PeerSpot reviewer
Network Administrator at Amrita

I rate this solution a ten out of ten. The solution is good but can be improved by supporting bare metal servers and cross-platform friendly. I recommend this solution to all types of users because it doesn't require prior knowledge of other configuration sets. PRTG Network Monitor is user-friendly and takes just one click to install the solution in Windows. Amateurs with no previous knowledge of networking can use it because it is very user-friendly. SNMP configuration is straightforward, and unlike its competitors, it seems to be a user-friendly tool.

Additionally, it has a free version which can be used for 100 sensors. If it is a small-scale business they can use the free version with 100 sensors and utilize that as well. If it is for a big enterprise, they can have 2,500 to 10,000 sensors. They also have custom modes for payments. It is a superb product.

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LS
Engineer at Datacentreplus

You can get the trial version of PRTG, you can get a load of sensors and the actual software package to try. Install it, give it a go, it is very easy to set up. SNMP is very easy to set up on Windows and Linux, and you've got a lot of options within PRTG so you really need to get stuck in and mess about with it to see if it has what you need in it.

In terms of the sensors and remote probes, I don't have many problems with it because everything seems to be covered by it. I've not found something that I've not been able to monitor or that I've not been able to find data for. I have no problems with the probes when it comes to actually sending them and receiving the data. They just go out, collect the data. I have no network problems with it.

We only monitor certain parts of the network with PRTG, but we do compare some of the historical data to real-time data, just to make sure everything's running smoothly and nothing looks out of place.

I would rate it at eight out of ten. It is a very solid product; it does what we need it to do. There are a few bits and pieces that I wish I could do with it which, due to what it is, they don't offer.

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Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation

I rate PRTG Network Monitor eight out of 10. I would recommend it. 

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TD
Infrastructure Manager at a logistics company with 10,001+ employees

I would be happy to recommend PRTG. I have no qualms with it whatsoever. 

It does what we need it to do and is flexible. There are some areas, like setting up dashboards, which could be improved upon. However, I have no major problems with the solution and no concerns with renewing next time around.

I find the functionality within the web interface very feature-rich (compared to other products), so I have very few reasons to use the desktop app.

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Brian Massey - PeerSpot reviewer
Network Administrator at a educational organization with 501-1,000 employees

I would rate PRTG Network Monitoring a seven out of ten.

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MahmoudMohamed - PeerSpot reviewer
Network Professional Services Team Lead at e-finance

It's a good solution regarding real-time monitoring only, but for the site of the operation, you can't rely on it without any other solution to fit all use cases.

I rate PRTG Network Monitor a five out of ten.

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KC
Senior Manager, Enterprise Infrastructure at a manufacturing company with 1-10 employees

I rate PRTG Network Monitor seven out of 10. If you are considering PRTG, you should take into account the fact that the data is going up into the cloud in a private, isolated console or a tenant in a multi-tenant environment. Just be aware of what you want to look for and know how to get it in terms of status, uptime, etc.

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TM
Head of Customer Service - Advanced Technologies at a logistics company with 501-1,000 employees

We're just a customer and end-user. We don't have a business relationship with PRTG.

We're currently using the latest version of the solution.

Im not a network specialist, bu5 I would recommend PRTG. We've been extremely satisfied with its capabilities overall. I would rate it at a nine out of ten.

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CW
Systems Engineer at Converse Pharma Group

Spend your time looking into PRTG and give it a trial. They're more than happy to give you a trial license for 30 days or so. Get it up and running on a certain site or system that you want to monitor just to see what you think of it. 

It is a very in-depth solution. You have to take the time to get it up and running the way you want. If you want it to be the best monitoring system, you have to put the time into it, such as creating a reliance on other sensors. E.g., if a ping sensor goes down, you're not going to get a response from the other sensors 99% of the time if the device isn't working.

They've spent a good amount of time refining and turning it into a really robust product.

We don't use the desktop app. We just use the web browser.

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CN
Director of Infrastructure and Technical Services at a healthcare company with 5,001-10,000 employees

Check the size of your infrastructure. If you have more than a thousand units or thousand devices to monitor, you should choose a better solution.

In my environment, I would rate PRTG Network Monitor a four out of ten.

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PD
System & Network Lead at Beachcombers Vacations

I would recommend PRTG Network Monitor to others and the main reason would be to have visibility of the traffic from all the lines. For example, the visibility on the status of devices, up or down, threshold configuring, and notification of capacity being overused on the line before they collapse. We are able to take action with the suppliers and with service providers before the service gets interrupted.

I rate PRTG Network Monitor an eight out of ten.

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RC
Operational Management at Eleven

I would rate PRTG Network Monitor as ten out of ten.

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PA
Senior System Engineer at a healthcare company with 10,001+ employees

We have created several maps for this product, and there is at least one map that people specifically use. It is put up on our wall for the helpdesk, and it has all of the switches and routers in a pie so that you can see what's down and what's up. It is a nice red, green, and blue color coordination. This is displayed along with the utilization of firewalls and our egress points, and some other critical points in the network for the service desk to look at. If they get several calls from a site and they can look up at the map and see that there is a bunch of red, possibly recognizing a network issue, then it is helpful.

I would rate this solution an eight out of ten.

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AJ
IT Manager at SILVERSTRING LTD

Give it a try. You can do a lot with the free version that you download. But the sensors that you get with the extra packs make life so much easier because you can literally customize anything according to your whim, depending on your application or your data type. It has worked well.

In terms of the sensors and probes, there are a lot of them. It takes a while to go through them. It's probably a bit of overkill. It's a situation where if you have too many sensors running you end up knackering your network. But then again, it has the sort of metrics you're looking for. If you want to look at stuff like disk and CPU usage, or use the new stuff where it is monitoring your websites so you can pick out key elements, that's fantastic. But when it goes into bytes that the adapters are going in and out every second, that's a little bit much. Some people might want to look at that. But overall, there's so much that you can do with it. It's fantastic.

The historical data provided by the solution hasn't helped us optimize our network performance but that's because we change our infrastructure quite a lot. Historically, they would sweat the assets quite a lot, but we have moved a lot of our stuff to the cloud. So every couple of years, if we see a new operating system is out we'll migrate to it. I will have a quick look to see if there's anything that's been stolen, but we've got quite a good development team and we hope that serves us well. They're constantly upgrading it every couple of weeks, so it's always on the move. Where the solution does help is with the trends, to know what has been breaking so we can either move away from operating systems or spend a bit more money on the dev side of it to increase performance.

I would rate PRTG at eight out of ten because it has literally saved my bacon on numerous occasions in the middle of the night, making sure our production servers haven't gone out and caused our customers outages. The only reason I wouldn't give it a ten is that it's not exactly clear what some of the sensors are for, and because of the graphical interface. Other than that, as I'm using it over time, it's just getting better and better.

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US
Student at The Islamia University of Bahawalpur

We are using a cloud version of this solution.

Overall, I would rate this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

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MC
IT Manager at a construction company with 5,001-10,000 employees

I would recommend to anyone that is thinking of implementing this solution into their organization that they start out small and use the free version, or the 500 sensor. 

This product is a good solution, overall I would rate it an eight out of ten.

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KB
Jr IT support at localnet

We have some sort of partnership with PRTG.

We are using the latest version of the product.

I'd advise people not to waste one more moment and start using it immediately.

I'd rate it ten out of ten.

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RV
ICT-Manager at Heinen & Hopman Eng BV

We are a customer and an end-user.

We're working with the latest version of the solution at this time.

I'd advise new users that, although the setup and configuration are pretty easy, it's a good idea to start with training so that you get to know the product before you begin using it.

I'd rate the solution at an eight out of ten We've been happy with it in general.

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Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation

I would definitely recommend this solution. I have friends in other companies who are also using PRTG, and their feedback is also good.

I would rate PRTG Network Monitor an eight out of ten. We're happy with the results.

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CW
IT Manager at a marketing services firm with 51-200 employees

Download the free installer, get it installed on a VM somewhere, and just watch. Pick a server, pick a network switch, and give it a go. 

Having used it from various iterations, the solution's feature set is great. There are moments where I want to go back in time and use the old IP tech product. However, as it evolves, with the quick releases that they bring, it really provides me an all-round product.

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AS
Information Security Analyst at a financial services firm with 51-200 employees

Scrub out your requirements. PRTG does the network side very well indeed. If asset monitoring and integrations with other products are really important for you then it might be worth looking at this as well as a secondary product. Also, you need to plan your deployment and understand where and how to deploy the remote sensors.

I prefer the web client. I've had limited use of the Desktop app and, from what I've seen, it's good, but I find using the web app is a lot cleaner in my workspace.

The product has to be about a nine out of ten. From my somewhat more high-level view, the summary dashboards are excellent, they give me what I need. Having spoken to the operations guys, it gives them everything they need. It's quite a simple interface, it's very expandable, and has allowed us to get control of it in a single console. That is really what we need for a small team.

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RC
Network Manager at Baldwin Family Health Care

It is a good solution. We are evaluating the advanced features and client PC application monitoring.

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JV
System Administrator at a government with 1,001-5,000 employees

This is a review of PRTG version 14. As far as network monitoring and analysis, I cannot think of a more intuitive and flexible product on the market today. Where PRTG shines is in its speed and compact design. The latest interface is ideal for complex networks and as useful for simple networks. Initially, I had a negative reaction to the idea of the sensor based license approach. Once I deployed PRTG on the network, the sensor model makes perfect sense. For the amount of sensors that I used and the included features, the cost of PRTG is over 80% lower than other software suites that claim to have similar features. I am not an employee of PRTG, I am just a very satisfied user. If you are a sysadmin or netadmin and have been struggling to find the ideal monitoring tool, I urge you to give PRTG a try. The trial is free. You will not regret it. I just wish someone had told me about this application a few years ago.

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SH
Operador at Arteria Comunicaciones SA de CV

We are using the latest version of the solution. 

We've deployed both on the cloud and on-premises.

Users need to know the solution to work with it effectively. They need to update and need to know all the specifics, including the features. 

Also, users need to know what to monitor and what they need to monitor. They need asset management. They need to know the critical services that they want to monitor so that it can be clear for the tool. Before the implementation before the installation, they need to do that - all the configurations.

I'd rate the solution eight out of ten.

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MR
CEO at a tech services company with 51-200 employees

I rate this solution a nine out of ten. Regarding advice, comparing WhatsUp Gold and PRTG and SolarWinds NPM, I would always recommend PRTG. They integrate a lot of features. Every month, we get the latest updates and better features within the support service and maintenance contract. The updates are free and included in the cost.

NPM is aware of the five-second values compared to other solutions, and PRTG has the first-second values, so it is very high. Therefore, for any incident within five seconds, PRTG can detect it. PRTG is the par, and it stands with the interface-based licensing category. But NPM's licensing category is different. It is the business policy of the individual which doesn't make sense.

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ABHILASH R - PeerSpot reviewer
Network Security Engineer at Kerala State IT Mission

The solution performs well.

I rate PRTG Network Monitor an eight out of ten.

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Venkatesh Koppula - PeerSpot reviewer
Tech Specialist at a tech services company with 51-200 employees

I rate PRTG Network Monitor a seven out of ten.

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WM
Post Sales Engineer at Corvit Networks

I rate the solution as a nine. It is very user-friendly. I have downloaded it to my home devices. I receive an alarm when the network of any of the devices drops down. I can also add users by giving them static IPs. It is easy for a nontechnical person to use it as well. It can be used both for personal and enterprise purposes.

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JO
CTO at Solution delivery

I rate PRTG Network Monitor an eight out of ten.

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Amos CLEGBAZA - PeerSpot reviewer
Technician-type internship at EIGSI La Rochelle, Ecole d'ingenieurs generalistes

I would rate this solution 8 out of 10.

I would recommend this solution for someone who wants to start using it.

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YA
Dev Ops Engineer at a computer software company with 10,001+ employees

PRTG is very good for basic monitoring of computer resources and usage. However, if you have relatively complex environments, you may need a different product. I would give this solution a rating of six out of ten.

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JR
CEO & Founder at SISTECO

For me, this is a nice solution and I would rate it an eight out of ten.

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Mourice Guya - PeerSpot reviewer
Information Technology Technical Manager at Laser Infrastructure and Technology Solutions

We are not using all the features available in the solution.

We have three technical support people who manage the solution.

I would recommend this solution to others.

I rate PRTG Network Monitor an eight out of ten.

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Heritier Daya - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees

I would rate PRTG Network Monitor a nine out of ten.

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MA
Service management specialist at a healthcare company with 5,001-10,000 employees

If someone were looking for a basic monitoring tool for servers and networks, I would recommend PRTG Network Monitor. If they're looking at the whole stack and potentially integrating with an ITSM platform or looking at it for something like CMDB correction as well, there are other tools that I would actually recommend. I would recommend something like ScienceLogic if they were looking for full-stack integration with ITSM, CMDB, monitoring, and auto resolution.

On a scale from one to ten, I would give PRTG Network Monitor an eight.

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TG
Engineer at a tech services company with 5,001-10,000 employees

In the beginning, I downloaded PRTG for free and did my own experiments. I would advise others to do that, too. Download it and try it out. When you do that you'll see where the limitations are.

On a scale of one to ten, I would rate PRTG Network Monitor about an eight. I still think there's room for improvement, especially when it comes to updating the event configuration.

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DP
Head of Technology Architecture - Head of Network and Security Centre of Excellence at a paper AND forest products with 10,001+ employees

For anybody who is interested in implementing this solution, I would say that planning is essential. It can be very complex and can generate a lot of data. You can become overwhelmed and then the solution becomes irrelevant because of the number of reports and alerts that it can generate. Planning is critical.

This solution is geared towards practical alerting and monitoring. It is not really meant to give advice or any sort of analytics.

Overall, this is a very good platform and provides value to the organization. However, in terms of the dashboards, there is room for improvement.

I would rate this solution an eight out of ten.

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GB
Network Engineer

Give it a shot. They have a free trial. If the product meets your needs, take it further. There is not much in terms of prerequisites, other than knowing the subnets and credentials.

The product does everything that we need it to do at the moment.

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SH
IT strategist at Convergent Wireless Communications

PRTG is available as a service network monitoring service in the cloud, with the option of purchasing up to 1000 sensors. For small companies, it's more of a network tool because smaller organizations like to focus on their code builders. Smaller companies cannot afford or attract very technical people to monitor the network with cloud hosting. PRTG can fix that, but it's only good for small workloads.

The process of network management itself has to be organized. You have to organize yourselves in terms of how your network is structured: how do you want to monitor and manage it? Even that has to be organized as well. For example, if there is a problem with the database, PRTG should be able to alert the data administrators, not anybody else. Only they should take care of any pressing issues; if they don't, the method will go to the wrong person, which can be very damaging. There is a lot of human organization required in administering a method between technologies and that needs to be organized well for the network monitoring process to be effective.

Overall, on a scale from one to ten, I would give this solution a rating of nine because everything has room for improvement. 

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DA
IT Infrastructure Engineer at Runshaw College

Just install it, follow the instructions, and off you go. It just seems to work.

We do use the Desktop app and it's good, it works very well. It's very similar to the web-based system. It gets a little bit annoying sometimes because there are quite a lot of pop-ups. I'm sure we could turn them off but that's not something we've looked into. I actually find myself exiting the Desktop app, just to stop the pop-ups.

I wouldn't say that it has made our IT department more cost-effective at this point because, although we pay for it and we use it, we haven't really made any changes on the network because of PRTG. I don't think we've had any cost savings anywhere.

I would rate it eight out of ten. The desktop app seems a little clunky sometimes. There are a lot of pop-ups saying things are offline when they're not necessarily. That's more due to those probes. When we install the app on the servers there're no issues there, so we can get around that.

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it_user407175 - PeerSpot reviewer
IT Adminstrator with 501-1,000 employees

I would say that in general it's good software, yet I would advise newcomers about some of its limited features, but you can't really expect pinecones from a palm tree, if you know what I mean.

If you need a simple and solid tool, and you're willing to spend a buck, it's a good option to consider. It's a tool that's been tested and you can easily see what it is or is not meant for.

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MH
IT Manager at Berrys Ltd.

It has a free trial so I would give it a go, you have nothing to lose really. Just try it. It doesn't take long to set up.

I rate PRTG at eight out of ten. I wouldn't go higher because I haven't investigated it, used it fully-optimized. But I'm really happy that it does what it needs to do.

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AB
Network Administrator at a construction company with 201-500 employees

I'd highly recommend PRTG. It's a very good product and the price is pretty good as well. Some of the others I looked at were very expensive.

I don't really use the Desktop app. I prefer to see the web-based version.

The overall feature set is very good. It can be a little memory-intensive, that's one downside as it does eat quite a bit of memory, but other than that, it's very good. It picks up all the sensors, does everything I need it to. I've not really found a product yet that it doesn't scan, which is great. Overall, really good.

I would never give a ten out of ten, but I will go with an eight. It is a little bit memory-intensive and sometimes it gives a bit too much information but, as I said previously, I'd rather have too much than too little so it's not too bad. I would give it a solid eight.

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RV
Regional Head of IT at a manufacturing company with 10,001+ employees

I'm using the latest version of PRTG Network Monitor because my company keeps updating the tool.

In my company, teams in Support and IT use PRTG Network Monitor and quite effectively look at the dashboard very often, so around one hundred people use it. Deployment was done in multiple places so seven to eight people in different regions took care of the deployment separately. At the moment, my company has no plans of increasing the usage of PRTG Network Monitor.

My advice to others looking into implementing PRTG Network Monitor is that if you're looking from a holistic infrastructure deployment and monitoring perspective, it's a good tool to use and to start with. PRTG Network Monitor is a good tool for beginners, so if you're a beginner, use it. If you're not a beginner, then you would need a tool with very exclusive end-to-end features.

I'm rating PRTG Network Monitor six out of ten.

My company is a customer of PRTG Network Monitor and has no partnership with the vendor.

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JR
Senior Network Engineer at Axesat S.A.

We're a customer and end-user. We don't have a business relationship with the company.

This solution's deployment is in the server through our machine. We have maybe eight or ten data machines with it.

I'd recommend this solution for larger implementations.

Overall, I would rate the solution at an eight out of ten.

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it_user1062024 - PeerSpot reviewer
Infrastructure Analyst

I would recommend trying PRTG and seeing the benefits.

We don't tend to use the Desktop app because the web-based interface is so good. I really don't have a lot of experience with the Desktop app.

I would say the product is a nine out of ten. It's been very successful and done exactly what we wanted it to do.

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SH
IT strategist at Convergent Wireless Communications

Don't believe what you see in writing. Deploy it, then test it. It is easy to deploy and cost-effective.

Most important criteria when selecting a vendor:

  • Easy to do business with.
  • Responsiveness.
  • The vendor should be committed.
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RE
server at a tech services company with 201-500 employees

I rate the solution a five out of ten. 

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KM
DevOps Engineer at a insurance company with 10,001+ employees

I would rate PRTG Network Monitor a nine out of 10.

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NH
Senior Network & Security Engineer at a construction company with 10,001+ employees

My advice to those wanting to purchase a monitoring solution with simple and easy-to-use features, go with this solution. It is a good option, especially for medium businesses.

I rate PRTG Network Monitor a seven out of ten.

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GM
Group Information Security Manager at a comms service provider with 201-500 employees

It will do the job, more than anything I can think of. It will give you really useful monitoring statistics out-of-the-box, and will give you the ability to customize and do things that aren't there by default. It will take care of all your monitoring needs, pretty much, but just be conscious of scale.

I would say PRTG is an eight out of ten. We're very happy with the functionality. Those missing two points come from the scalability issues.

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PM
Systems Specialist at a manufacturing company with 1,001-5,000 employees

Give the demo a go. You'll find it super-quick and you'll love the benefits of it.

I would rate the solution a ten out of ten. It's super-easy and cost-effective.

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JW
Solution Architect at Ultima Solutions

I rate PRTG Network Monitor seven out of 10. 

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Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC

We've used PRTG Network Monitor in-house before, but now we're using it for our consultation service.

The performance of this solution is okay.

We currently have 10 customers we provided PRTG Network Monitor to. We have three engineers in the network team who handle the deployment and maintenance of this solution.

I'm recommending this solution to people who want to start using it.

From what I know, people just need to go to the website and get the license for this solution.

My rating for PRTG Network Monitor is an eight out of ten.

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NS
Senior Business Project Manager at Bonsai System Ltda

I rate PRTG Network Monitor a nine out of ten.

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Ahmed Nagm - PeerSpot reviewer
IT Solution Consultant at PCS

I rate PRTG Network Monitor an eight out of ten.

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Nelson Sendino - PeerSpot reviewer
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education

To others who are interested in using this solution, I would recommend it, it's a decent product.

I would rate PRTG Network Monitor a seven out of ten.

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AG
Network Engineer at a tech vendor with 51-200 employees

PRTG is great for everyone. It is really broad, and you can use it as intrinsically and technically as you want. At the same time, you can get some nice, clean, concise front-ends. We use it every day. We rely on it heavily and trust it. We have so many people that use it, and I receive very little complaints about it. The only problems we have: The desktop app is not great, and every now and then, we have issues with the clustering. 

PRTG has everything pretty much hammered down. They should keep releasing sensors. They also seem to be producing stuff at quite a good rate.

The product has been great, as it has really brought together all our monitoring.

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RC
Operational Management at Eleven

They have a roadmap in which they have described all the features for the upcoming releases. This roadmap is available on their portal.

I would recommend this solution. I would rate PRTG Network Monitor a ten out of ten.

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JB
Cloud Engineer at Software Cloud Limited

Get a trial set up and see what it can do. It's really intuitive. It's really straightforward. You get what you need to know out of it and the email alerts are customizable as well. All in all, it's really a positive solution. If you're looking for monitoring, then this is the one.

I don't use the Desktop app much. A colleague of mine set it up and I just focus on the alerts. From what I know, it's fine.

My overall impression of the solution's feature set is good. I'm pleased with it. It does everything we need to do. It would just be really cool if brought us straight into Azure.

I'd currently rate it an eight out of ten, purely because I'm new to it. I'm impressed with it so far. We're getting the reports. It's doing everything we need it to do. As I said, it would be really cool if we could get Azure without having to install a little piece of software.

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DM
Director at a tech services company with 1-10 employees

My advice to others is if you can't afford SolarWinds and those other expensive solutions, PRTG Network Monitor is the best value for money.

I rate PRTG Network Monitor an eight out of ten.

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SA
Director at a tech services company with 1-10 employees

When software version releases come out, we simply install and upgrade them. 

The solution is cloud-based. We hosted our platform into our own cloud infrastructure.

For the moment, we are not looking for integration with other products. 

There are, perhaps, 25 users making use of the solution in our organization.

The solution boasts good performance. 

I would certainly recommend the solution to others. 

I rate PRTG Network Monitor as an eight out of ten. 

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VC
Network Administrator at joplin schools

I rate PRTG Network Monitor a nine out of ten. 

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DB
Cybersecurity Engineer at a tech services company

The modes for the desktop app, like the API, update via email, providing us the information that we need with handy options, which we use mostly when monitoring. There are easily integratable into our call logging system, which automatically logs a call when there is an issue.

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it_user650931 - PeerSpot reviewer
Technical Consultant at Celerity Limited

There is a free trial installation of PRTG available, which allows monitoring with 100 probes. Install on a server to gain some experience of PRTG and learn what it can do.

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RC
Operational Management at Eleven

I recommend this solution and rate it a 10 out of 10. 

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JG
Senior Network Analyst at New Signal Systems

For others who are interested in using this solution, I would recommend it. Please use it, it's good. It's very friendly, easy to use, and it's web-based, which means you don't have to be logged into a server to get something done.

Also, the updates are easy to do, just double click and away it went. On occasion, updates had to be done from the server, but that wasn't very often.

I would rate PRTG Network Monitor a nine out of ten.

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PB
Security Engineer at a wellness & fitness company with 5,001-10,000 employees

For the solutions features that we are using, they are great. We have no issues with the feature set.

I don't think we've ever used the desktop app, as I didn't know there was a desktop app. We just use the web.

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DB
Cloud support engineer at grupo cma

We're using the latest version of the solution. We updated the version less than a month ago.

I'd advise potential new users, if they are looking for an easy tool to deploy and manage, it's the way to go. If they are looking for complex reports, I will say stay away from this product.

I'd rate the solution at an eight out of ten.

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JR
Network Engineer at a financial services firm with 201-500 employees

It is a good solution, one that is at least worth investigating.

The historical data provided by the solution would potentially help optimize network performance, but it's not something I directly look at so I can't really pass along an opinion on that.

Overall, the feature set looks good. It covers off a lot of what we're interested in.

I would rate PRTG at eight out of ten. It does a lot of the things that I need it to do in terms of monitoring. It provides great feedback and produces it in an easily consumable way. The caveat is that it doesn't quite cover off everything I need it to do at the moment.

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it_user1422201 - PeerSpot reviewer
Network Department MAnager at Engineering Consultants Group S.A.

I would recommend this solution because it's great for monitoring network traffic and producing reports.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

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it_user720498 - PeerSpot reviewer
Monitoring Specialist at a construction company with 10,001+ employees

If you're looking for "easy", "simple", and "user friendly", I would recommend this product.

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RV
Regional Head of IT at a manufacturing company with 10,001+ employees

I would recommend this solution to others. However, if they are a beginner, there are other products out there that might be more appropriate, like SolarWinds.

I rate PRTG Network Monitor a seven out of ten.

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AK
Technical Manager

Overall, this is a good product but there are other monitoring tools that are easier to use.

I would rate this solution a seven out of ten.

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RP
Director - Operations at Shell Networks & Solutions Ltd

We only use the product ourselves. We're end-users and customers, not resellers or consultants.

For smaller networks, I would recommend this solution. That said, if the network is complex, I would recommend a company evaluates another product instead. Something like SolarWinds may be a better option in cases of complexity. It's not the scalability, rather graphically, the GUI you get in terms of displays and things of that nature look much better in SolarWinds. I should preface this recommendation by saying that I have not used it. I've seen people using it. I feel that looks much better and would be better suited based on what I have seen.

Overall, I would rate the solution at a seven out of ten. If it had a better graphical grid similar to SolarWinds, I would rate it higher.

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MP
Systems and Network Engineer at a tech services company with 11-50 employees

We deploy PRTG Network Monitor both on the Cloud and on-premises. We use Storm Cloud, but we cater to many clients, so we implement according to what the client wants.

We have one user who handles and maintains this product, e.g. an admin who knows the type of installation. If there's configuration involved, we have one engineer who handles that. There are other products like Zabbix that you can use for free, and since PRTG Network Monitor is costly, we sometimes use Zabbix.

I'm giving PRTG Network Monitor an eight out of ten.

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PB
Project manager at a tech services company with 51-200 employees

Some clients have 500 users. Some clients have 100 users. It varies. 

I rate PRTG Network Monitor as an eight out of ten. 

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LW
President at a tech services company with 51-200 employees

Use of the product requires planning. Start with your ideas on paper first before you start doing your deployment and then ask yourself 'what if' questions - what if this or that happens. 

I would rate this solution a seven out of 10. 

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it_user865332 - PeerSpot reviewer
Engineering and Pre-Sales Manager at a tech services company with 11-50 employees

It is important when choosing a vendor to consider the connectivity.

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Buyer's Guide
PRTG Network Monitor
April 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.