PRTG Network Monitor Previous Solutions

Anton James
IT Manager at Silverstring LTD
We used to use an old product called Servers Alive. It was good but very basic. It helped every once in a while, but it just didn't have anywhere near the kind of insights that you do with PRTG. We knew we needed to invest in a new solution because I was getting stressed out and annoyed at the fact that I was getting called out so often, firefighting and fixing and stuff in the middle of the night, as well as doing the day job. I needed another pair of hands to be able to handle the infrastructure that was rapidly growing. Downtime wasn't really a driving factor in our decision. We just upped and moved to the cloud. We wanted something that could keep an eye on what was going on in the back doors. That was one of the main reasons for the switch. We used to have a data center down in London, and driving down there to fix things up in the middle of the night wasn't exactly ideal. Although cloud is a little bit more expensive, regardless of what people tell you, it frees up time in the fact that you can literally rebuild stuff on the fly now, so much faster than you would if you had to procure servers. Having something keep an eye out to make sure all that is working in the background works for me. View full review »
Anthony Grant-Marston
Network Engineer at a tech vendor with 51-200 employees
Before PRTG, we used something called MRTG, which was an open source alternative. Previously, it was very clustered, small monitoring systems which were just syslog-based with big text files. It was alerts generated for just about everything. We had no central way of doing anything, and it got to the point where it was unmanageable. It became a case of needing one solution which could come in and just do everything. The remote probes are great. We had some base core probes starting up, where they would collapse under the stress and the load. Setting up the remote probes has been great, especially the remote administration aspects of them. View full review »
Lewis Stonier
Engineer at Datacentreplus
We started off using open source, Nagios/Cacti-type monitoring software utilities. Yes, they're open source and they don't cost you anything, but adding devices is quite cumbersome, the management is quite difficult, and the training is more difficult. Whereas, the UI of PRTG is much easier to use; much more intuitive. Everybody generally starts off open-source, something that won't cost you much, but they soon realize the limits of open-source. PRTG is a company that has invested a lot of time and effort building it to make easy to use, to give it a nice UI, and to make it as responsive as it is. It's just a natural progression. The driving factor in the decision wasn't that we experienced system downtime, it was the fact that we needed something more enterprise-oriented and something that was easier to use and manage, which PRTG is, compared to Nagios. When something like Nagios breaks, it's quite difficult to get it working again, whereas with PRTG, once you buy a block of sensors you get some support for 12 or 24 months, and you've got somebody to fall back on if you ever need it. View full review »
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Callum Williams
Systems Engineer at Converse Pharma Group
We had sort of massive bandwidth bottlenecks, where our sites used VoIP telephonics. So, when something was throttling the bandwidth for one site, they wouldn't be able to make telephone calls. We had a few instances of that before we got the PRTG product in place. We knew we need to invest in a new solution because of the amount of time that we were spending manually checking if devices were up or not, then troubleshooting those instances, and where devices went down. We realized that we could have seen these a lot earlier and spent a lot less time on them, thus allowing us to have more time to spend doing actual project work rather than dealing with the break/fix side of things. View full review »
Jon Bowler
Cloud Engineer at Software Cloud Limited
We were just using the Azure monitoring because all our resources were in Azure. We knew we needed to switch because the service kept filling up in terms of space and the client was alerting us. From a service management point of view, that's horrendous. We needed to the ones alerting the client. Once we got PRTG on, we were able to not only alert the client, but we were able to rectify the potential issue prior to it being an issue and then alert the client: "We've identified this. We've rectified it. You need to do this." We did experience system downtime before implementing the solution, but it wasn't a driving factor in our decision to go with PRTG. We went with it because it looked quite simple. It almost seems too simple. It gives all the information we need. It has that dashboard for alerts on one of our monitors and we get alerts whenever there's an issue. It looked really user-friendly and really simple and it did what we needed it to do. As an IT engineer, you don't really want to be spending all of your time tweaking the monitor. It needs to be a tool. View full review »
Daniel Cattigan
Infrastructure Team Lead at a leisure / travel company with 501-1,000 employees
We implemented the free solution in this company, but it is what I was familiar with. I have used the solution in previous companies before. We did have another monitoring solution, but the speed in which we could get the solution running and my familiarity with it was really helpful. It was also very easy to take my colleagues through it in the new company in which I was joining. Everyone was quickly on board with it, and we used it as an extra in-depth monitoring on top of our other monitoring stuff. We experienced network and system downtime before implementing this solution. It was a driving factor in the decision to implement this solution. We had a lot of issues with disk space utilization. We are a quite big company, so we have a lot of people with a lot of files flowing around. We needed an extra level of monitoring on our disks and services. View full review »
Andy Shephard
Information Security Analyst at a financial services firm with 51-200 employees
We had two or three solutions and we wanted to consolidate. One of them was SolarWinds ipMonitor, but I can't remember what the development one was now. They were going end-of-life and we wanted to consolidate, we wanted a single platform that we could work with. In terms of the feature set, PRTG seemed to cover all the bases. View full review »
Tim Deighton
Infrastructure Manager at a logistics company with 10,001+ employees
Prior to implementing this, we had some very basic home written ways of determining things, like remaining space on disk. It was very fundamental and wasn't fit for the purpose. It was for when the business had half-dozen servers, and as we grew, it wasn't. We knew we needed something, so we looked around, settling on PRTG. There wasn't an incident that lead us to implement the PRTG Network Monitor solution. Obviously, all systems will have issues now and then. We knew we had to put something in place, but there wasn't a specific incident or instance that drove us in this product's direction. The solution provides us response times to issues, since we didn't have any of this type monitoring prior to putting PRTG in. The product has created a more robust environment. As an infrastructure manager, I am less at the mercy of staff members who are trying to find and work things out more quickly. There are just provided for me. View full review »
Shirwan Khan
Infrastructure Engineer at Lookers plc
We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost. SolarWinds was limited in terms of its support, as it was agent-driven, so each device had to have an agent installed. Whereas, with PRTG, it just listens via SNMP; nothing needs to be installed on the product. This was a big thing for us in terms of supporting and maintaining it. We used to have a lot of downtime and have definitely been able to improve that. View full review »
Chris Bentley
Senior Security Engineer at Fletchers Solicitors Ltd.
The main driver behind our decision was that we partnered up with a third-party which did all our monitoring for us but we moved away from that. There was a requirement to do it ourselves and that's why we chose PRTG. View full review »
Adam Brown
Network Administrator at a construction company with 201-500 employees
We used a free product, although I can't remember the name of it. It was good but it wasn't giving us the feedback we wanted, especially for alerts. As I said, for our company that's extremely important but we just weren't getting those alerts. We did some research, found PRTG, and I spoke to another company that used it. They really loved it so we went ahead got the free license initially, did a trial, found it absolutely amazing, and then bought it. We went with it because of a good review from somebody I know, which is always a good start. Also, the price was pretty good, very competitive. Finally, we experienced system downtime before implementing the solution and that was a driving factor in our decision. We needed something to help us stop that from happening, or at least to alert us that it was happening. View full review »
Antony Gouldstone
Infrastructure Manager at a non-profit with 1,001-5,000 employees
The previous solution that we had (SolarWinds) was giving us a lot of false positives. We were spending a lot of time trying to figure out what was going on. We had used PRTG before, and it has always been a solid platform. We were experiencing network and system downtime before implementing PRTG. This was that a driving factor to switch solutions. View full review »
David Ashcroft
IT Infrastructure Engineer at Runshaw College
We have a third-party we go to if we get stuck with our network and they recommended PRTG. They actually started using it to troubleshoot some issues on our site, and from that, we decided it was something we wanted, so we invested in it from that point and set it up from scratch. There wasn't really any system downtime which factored into our decision, but there were a few performance issues which PRTG helped us to solve. That was another reason to get it put in place, long-term. View full review »
GroupInffc1b
Group Information Security Manager at a comms service provider with 201-500 employees
We did have system downtown before implementing the solution, but it didn't really influence our decision to get PRTG. We needed a monitoring system anyway, by virtue of the nature of our business. We would have been using an open-source solution before PRTG but we needed a more feature-rich product to work with, given the number of solutions we were operating. View full review »
Graeme Barratt
Network Engineer
The time that it took to get the information required to be as proactive or reactive as possible is what drove us to PRTG. With the multitude of products that we had, it was the best solution since it allows us to see everything in one window. We used the free trial of PRTG. Did a benchmark to see if the product is what we required, then went to the paid version. View full review »
NetworkE56d0
Network Engineer at a financial services firm with 201-500 employees
We previously used SCOM as a solution and migrated to this because the feature set is quite similar, but it cuts out a lot of the noise and the complexity of the configuration. We started looking for other solutions which would give us something that was easier to configure whilst producing the same amount of information. View full review »
Security66f5
Security Engineer at a health, wellness and fitness company with 5,001-10,000 employees
We were actually using PRTG before we were using SolarWinds. From the feature side of things, I don't think that we ever fully implemented and tested PRTG. Then, we started testing SolarWinds and found SolarWinds was giving us a more detailed reporting. So, that is the avenue we went down for actually purchasing a product. We chose SolarWinds, but we still keep a hold of PRTG for its real-time stuff. View full review »
Paul Farris
Infrastructure Analyst
We didn't have a previous solution in place. View full review »
Craig Williams
IT Manager at a marketing services firm with 51-200 employees
Our previous solution wasn't aware of what was going on across the environment. It was too focused on server infrastructure. This was a white label SolarWinds product through an MSP. View full review »
SystemsS1e9e
Systems Specialist at a manufacturing company with 1,001-5,000 employees
We previously used various open-source options like Nagios. They were quite limited and required specific agents being installed on all the hosts. They were slow to roll out. PRTG was a completely different ballgame. It was click and go. It was great. View full review »
CyberSec188d
Cybersecurity Engineer at a tech services company
The company is only about a year old. This was the first solution that we used. View full review »
Matthew Hancock
IT Manager at Berrys
We had system downtime before implementing the solution. I've been where I am now for about eight years. Before, there were issues all over the shop. I walked in and we had servers that had no disk space, which this product can look at. We had issues with poor connectivity to certain sites which this will obviously flush out. One of the reasons we went with it is because I had used it before. View full review »
Darryl Potgieter
Head of Technology Architecture - Head of Network and Security Centre of Excellence at a paper AND forest products with 10,001+ employees
We used WhatsUp Gold prior to this solution. There were multiple problems with varying versions and support channels, and there is no standardization or central visibility with all of the instances. What we wanted was a tool that is scalable and could be used in a modular approach, so we chose PRTG and moved away from WhatsUp Gold. View full review »
Find out what your peers are saying about Paessler AG, SolarWinds, Zabbix and others in Network Monitoring Software. Updated: November 2019.
383,981 professionals have used our research since 2012.
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