President at Megasetec
Real User
Easy to manage, good support, and quick installation
Pros and Cons
  • "Veeam Backup Replication's most valuable features are it is easy to use and manage."

    What is our primary use case?

    I am using Veeam Backup Replication to backup virtual machines.

    What is most valuable?

    Veeam Backup Replication's most valuable features are it is easy to use and manage.

    For how long have I used the solution?

    I have been using Veeam Backup Replication for approximately three months.

    What do I think about the stability of the solution?

    The solution is stable.

    Buyer's Guide
    Veeam Backup & Replication
    April 2024
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    What do I think about the scalability of the solution?

    Veeam Backup Replication is scalable.

    We have two users that are using this solution in my organization.

    How are customer service and support?

    We have been satisfied with the technical support.

    How was the initial setup?

    The solution is easy to install and configure, it takes approximately 10 minutes.

    What about the implementation team?

    The implementation, which includes testing and showing a demonstration to the customer, takes two hours. We have a three-person team that supports the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition.

    What other advice do I have?

    I rate Veeam Backup Replication a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Director Cloud Backup and DRaaS at a tech services company with 51-200 employees
    Real User
    Reasonably-priced and offers good support for virtualization, but it was not built for the cloud
    Pros and Cons
    • "We have evaluated other solutions but Veeam is the best for virtualization."
    • "There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud."

    What is our primary use case?

    We are a managed service provider and we run a cloud backup company. We provide cloud backup services for customers and our primary platform is Veeam. 

    What is most valuable?

    The primary reason that we use Veeam is the market share.

    What needs improvement?

    There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud. It wasn't designed for it but we're making it work.

    For how long have I used the solution?

    We have been using Veeam Backup & Replication for 10 years.

    What do I think about the stability of the solution?

    There are bugs and other things that go wrong in almost any environment, although it's not that there's anything wrong with the product. That's just life in IT.

    What do I think about the scalability of the solution?

    Scalability-wise, it is okay, although it could be better.

    We use it internally, although it revolves around our clients.

    How are customer service and technical support?

    Technical support is good and I would rate them a seven out of ten. The rating would improve if they were better at following up.

    How was the initial setup?

    The initial setup is complex. Our is a very large project to run in the cloud.

    What about the implementation team?

    We have our own Veeam certified engineers who deploy and maintain it.

    What's my experience with pricing, setup cost, and licensing?

    We spend hundreds of thousands of dollars on Veeam each year, although it is not expensive for what we get.

    The licensing is something that could be improved.

    Which other solutions did I evaluate?

    We have evaluated other solutions but Veeam is the best for virtualization.

    What other advice do I have?

    My advice for anybody who is considering Veeam is that it's a good product. We do not have an environment that is user-centric, where I can make specific suggestions otherwise.

    We are currently using version 10 and plan to move to version 11 within the next two months.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Veeam Backup & Replication
    April 2024
    Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    770,616 professionals have used our research since 2012.
    PeerSpot user
    Network Administrator at a wholesaler/distributor with 201-500 employees
    Real User
    Little to few failed backups and the replication feature has been very useful to instantly recover a VM

    What is our primary use case?

    VMware backup, but considering to implement Veeam's replication feature to use as part of our DR solution.

    How has it helped my organization?

    Reliable and easy-to-use backup and restore. Version 9.5 has been the most reliable with little to few failed backups.  

    What is most valuable?

    Replication feature is very useful to instantly recover a VM. Not only can Veeam be used for backups, but also for DR usage as well.

    What needs improvement?

    Version 9.5 has been proven to be reliable, and U3a VMware 6.7 works without issues. Maybe synchronous replication.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Technical Manager & Vice Chairman of the Board at a tech services company with 51-200 employees
    Consultant
    Backup speed and data compression power have helped us.

    Valuable Features:

    SureBackup is the product’s most valuable feature to me.

    Improvements to My Organization:

    Its backup speed and data compression power have improved the way my organization functions.

    Room for Improvement:

    I think it would be great if it could back up from inside virtual machines (like Backup Exec) with compression. For example, if it could backup files and folders, SQL DBs, AD objects, and so on.

    I’d like to see them improve the time scheduler GUI or its compatibility with tape devices.

    Other Advice:

    I would tell others looking to implement this product about its pros and cons (SureBackup, data compression ratio, etc.), and would tell them to implement it on a dedicated physical server with FC-HBA.

    It is very easy to work with its GUI. It has a lot of features with a low (reasonable) price when compared with other backup solutions.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user12039 - PeerSpot reviewer
    IT Project Manager at a tech services company with 501-1,000 employees
    Consultant
    Patch release and support are efficient and it doesn't take ages for most issues to be resolved.

    Valuable Features

    It's very simple to implement and very fast to learn. One backup can be done and many restorations are possible from that backup. It's mature integrity within a virtualized environment has always been important.

    Improvements to My Organization

    Veeam B&R saved our many files that accidentally had been deleted. By using File Level Recovery, all of them got restored easily and in a time manner.

    Room for Improvement

    Not covering the physical environment is both a pro and con of the product. Many organizations still have to consider other enterprise class solutions because of their physical servers. The other thing that they need to consider is the integration between Veeam and other storage vendors to use all the array level features to make backups even faster and more efficient. I guess Veeam needs to have a look at the enterprise market and not get stuck with small or mid-range forever.

    Use of Solution

    I've been using and proposing this product to many customers for more than five years.

    Deployment Issues

    Patch release and support are both very efficient and it doesn't take ages for most issues to be resolved.

    Stability Issues

    There have been no performance issues.

    Scalability Issues

    It's been able to scale for our needs.

    Customer Service and Technical Support

    I would rate it very highly.

    Initial Setup

    It's been easy to deploy, and I've never had any complaints from a customer.

    Implementation Team

    I did it myself and used my team in projects. I found the SureBackup implementation quite tricky, especially the health check mechanism which can be a bit confusing.

    Pricing, Setup Cost and Licensing

    It's not cheap for sure but in comparison with rivals it's not very pricey as well. Disaster recovery and backup solutions are not cheap and investing in them is worth much as it helps you to protect valuable data.

    Other Solutions Considered

    Veeam clearly stands in the middle, somewhere between simplicity and richness. I have proposed and designed backup solution based on many other products such as EMC Networker or Netbackup, but Veeam suits many customers' needs.

    Other Advice

    The best approach would be to implement a trial in a test environment to test it and run all the features to help you decide which edition and features you need and understand the architecture needed to run it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Chris Childerhose - PeerSpot reviewer
    Chris ChilderhoseLead Infrastructure Architect at ThinkON
    ExpertTop 5Real User

    Veeam has improved much since your review with storage integration, Veeam Agent for physical backups, etc. Great product as we use the Nimble Integration and the Agents for our Exchange environment.

    it_user452412 - PeerSpot reviewer
    Solutions Architect at FLEXdata Solutions
    Consultant
    From our viewpoint, top features include: simple restoration capabilities and integration with NetApp Integrated Data Protection capabilities.

    Valuable Features

    The highly granular yet simple restoration capabilities for critical applications such as Active Directory, Exchange, SQL, SharePoint and Oracle, via an agentless single-pass backup. The deep integration with NetApp Integrated Data Protection capabilities, including controlling and managing Snapshots, SnapMirror and SnapVault, as well as the ability to provide granular, automated restoration from these protection sources. Lastly, the ability to leverage backup data copies directly for disaster recovery, test & development and/or data mining activities.

    Improvements to My Organization

    Veeam Backup allows FLEXdata Solutions to offer a more complete data protection strategy to our client-base, and one that delivers greater business value than the majority of legacy backup solutions in-place today.

    Each organisation we work with has different data protection products and processes in place, so we are exposed to many different products and approaches. We specifically chose to partner with Veeam for a number of technical and commercial reasons. These include its rich feature set coupled with ease-of-use, strong roadmap, roadmap delivery history, simple and predictable licensing model, channel model, and deep integration with NetApp Integrated Data Protection features.

    Room for Improvement

    • Scheduling functionality is not as intuitive or as flexible as it could be.
    • Some terminology can also be confusing or misleading.
    • For service providers, multi-tenancy capabilities could be enhanced.
    • Greater capabilities to protect physical hosts and applications would expand the use cases.
    • Continuous data protection (CDP) capabilities would be well received.

    Use of Solution

    I've been using it for 18 months.

    Deployment Issues

    We have had no issues with the deployment.

    Stability Issues

    The product is very stable.

    Scalability Issues

    It is highly scalable.

    Customer Service and Technical Support

    They’re great from a partner point of view, but I can’t comment from an end-user point of view.

    Initial Setup

    The initial set-up and configuration is straightforward, and the product can be installed and configured to protect data very quickly. However, like all data availability products, you must understand the data flow and the “plumbing” required to support data movement for backup, replication, and restoration activities. Most importantly, the data protection strategy must align to business requirements and expectations, so upfront design and planning is important to ensure a successful outcome.

    Implementation Team

    FLEXdata implement Veeam B&R for our clients, working in partnership with their in-house teams. Putting in design and planning effort upfront ensures we deliver successful outcomes to our clients.

    Pricing, Setup Cost and Licensing

    The Veeam B&R licensing model is very straightforward – it is licensed per-CPU socket of virtualisation host system. This provides a predictable cost model, and avoids the often crippling “virtual machine tax” that capacity–based or agent/system-based licensing structures can impose. It is also recommended to consider Veeam's bundled offers, such as the Availability Suite or procuring additional maintenance/support upfront.

    Other Advice

    Firstly understand the business requirements and expectations, then design and architect the deployment in line with these requirements. Ensure you get the “plumbing” right, never forgetting that the reason you backup is that one day you may have to restore. Plan and prepare for that day.

    Disclosure: My company has a business relationship with this vendor other than being a customer: FLEXdata Solutions is a Veeam Gold ProPartner, and we were recently named the Veeam Rising Star ProPartner of the Year 2015 for Australia and New Zealand.
    PeerSpot user
    PeerSpot user
    Technical Lead with 51-200 employees
    MSP
    It ensures that backup times are kept to a minimum and reduces the amount of data that is replicated to additional disks off-site.

    What is most valuable?

    The functionality available with Veeam enterprise licenses, allow a VMware vSphere snapshot to be integrated and transferred to HP 3PAR storage snapshots; this effectively off-loads all backup traffic to the storage network. The Original VMware snapshot is then released (this process takes less then a minute), and Veeam continues the backup operation directly form the 3PAR storage. This operation ensures minimal impact on the VM, VM network and Host hypervisor, while ensuring backups are performed at storage network speeds (8Gb fibre).

    Reverse incremental backups with block level changes - Following the initial seed backup, only block level changes are captured in the following daily backups. This ensures backup times are kept to a minimum and reduces the amount of data that is replicated to additional disk off-site.

    50x WAN optimisation - With the enterprise licence option you get WAN optimisation. this reduces the amount of bandwidth required to replicate VMs or backup copies off-site. I use this to transfer all VM backups to a co-location storage device at a dedicated DR site.

    Instant recovery - this allows a Veeam protected VM to be instantly booted direct from the backup image. Veeam creates an NFS Datastore and presents this to the selected Esxi host. This can be used to test backups are being taken correctly, to recover a live VM or as a low cost DR solution. Once a VM is booted, this can be migrated live using vMotion back to production storage.

    How has it helped my organization?

    By using Veeam, backups times for the entire virtual environment have been reduced, and backup windows now have no impact on production VMs.

    Instant recovery has revolutionised client DR plans, reducing recovery time objectives (RTO) and improving available recovery point objectives (RPO).

    Also as Veeam "just works" less time is spent troubleshooting backup technologies and failed backups.

    What needs improvement?

    The amount of disk space required for the long term storage of backups (archiving Weekly / Monthly / yearly backups) can be higher then expected if you have a large daily change rate in your VM. This needs to be planned for when considereing long term arciving of backup files.

    For how long have I used the solution?

    I have been working with Veeam for 18 months since the initial pilot.

    What was my experience with deployment of the solution?

    If using off-site replication with WAN optimization, the initial Seed backups of VMs need to be taken locally and then transferred to off-site. Attempting to transfer these over the WAN can cause bandwidth saturation.

    What do I think about the stability of the solution?

    No issues.

    What do I think about the scalability of the solution?

    No issues, additional physical or backup servers can be added using existing hardware or VMs to distribute the backup load as the envirnmnet grows.

    How are customer service and technical support?

    Customer Service:

    Very good support from account manager and on-line portal.

    Technical Support:

    Very good support, however as Veeam is simple to deploy only limited technical support was required during deployment.

    Which solution did I use previously and why did I switch?

    Backups of VMs were previously taken using i365 data vault this added additional load to ESXi hosts and VMs during backup windows, switching to Veeam removed this load and enhanced recovery options for all VMs; i365 also provides block level incremental forever backups and replicates to our DR site, we continue to use this for the remaining physical machines.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user254622 - PeerSpot reviewer
    Systems Engineer / System Administrator at a tech services company with 501-1,000 employees
    Consultant
    It's very simple to use and a reliable product.

    What is most valuable?

    • Efficiency
    • Objectivity
    • Reliability
    • Features

    How has it helped my organization?

    Restores are easier to do.

    What needs improvement?

    It would be nice to be able to copy VMs directly to tape drives.

    For how long have I used the solution?

    I've been using it for three years.

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    10/10.

    Technical Support:

    10/10.

    Which solution did I use previously and why did I switch?

    We previously used Backup Exec, but Veeam rules.

    How was the initial setup?

    It was straightforward.

    Which other solutions did I evaluate?

    No other options were considered.

    What other advice do I have?

    Veeam B&R is a reliable product and is the best disaster recovery I have ever seen. It's very simple to use and all the features are a must-have.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.