We performed a comparison between PeopleSoft, SAP HCM, and UKG based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
"A valuable feature is FSCM."
"Stability-wise, it is a good tool."
"The most valuable feature of the solution is its stability."
"Peoplesoft is the best payroll software in the market."
"The most valuable feature is ERP application information."
"PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module."
"We use a lot of typical cases from PeopleSoft, for example, solutions for security, business performance, monitoring processes, and a lot of training."
"Customers can create custom infotypes to store any custom data points."
"The technical support is quite good."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"They have some interesting features in the learning space."
"The setup was straightforward."
"It has the best data management features."
"The payroll and time management features are useful."
"I like the talent, recruitment, and learning features the most."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"I like UKG's integration."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"It is much easier to use and the customer service is better than our previous solution."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The solution's UI is good. Also, it is very easy to use."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The solution's initial setup is not straightforward."
"The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions."
"The API integration could be better."
"There could be more adaptability of the system."
"The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP."
"Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
"One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."
"Response time takes very long and requires a person to be awake night and day to benefit from it."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"The speed of technical support can be improved."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
"It was difficult to deploy. There were challenges regarding configurations and implementation. So, we had a lot of issues."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"UKG could be a little more flexible in some areas."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
