We performed a comparison between BMC TrueSight Operations Management, Nagios XI, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The initial setup of BMC TrueSight Operations Management was easy."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It is very helpful to be able to apply rule-based routing to alerts."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"It is a very stable product."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The dashboard allows you to see what's going on in the overall system."
"It's great for monitoring IT services infrastructure."
"The solution is pretty stable."
"The most valuable feature is the monitoring of processes."
"It is an open-source platform with valuable features for performance and stability."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"It's easy to understand, even if you are not too technical."
"Technical support is very helpful with our upgrades."
"Can easily be interconnected with other management systems."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The product must provide application or service monitoring features."
"Deployment requires lots of resources (servers). It has too many consoles."
"The solution is overly complex."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC TrueSight Operations Management could improve the reporting."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"Open-source software is usually not user-friendly."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The product's stability could be even better."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The interface could be more user-friendly."
"My team has had a lot of issues with support."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"Complex and overly detailed setup."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"The scalability can be better."
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