We performed a comparison between PeopleSoft, SAP HCM, and UKG based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."Scales up very well."
"The solution's scalability is good."
"Scalability-wise, I rate the solution a ten out of ten."
"The new version of this solution is very scalable."
"The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
"Flexibility in configuration."
"This solution integrates very well with other products which is helpful."
"I often say that PeopleSoft's greatest feature is how customizable it is."
"All our employee data, like performance and payroll, is managed through SAP HCM."
"I like the talent, recruitment, and learning features the most."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"We have managed to consolidate our payroll for all India operations on this platform."
"The stability of the solution is good."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"Technical support is excellent."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"It is much easier to use and the customer service is better than our previous solution."
"I like UKG's integration."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The solution's UI is good. Also, it is very easy to use."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The whole systematic flow of any query raised to HR should be improved."
"The API integration could be better."
"Agile system configurations to accommodate business dynamics."
"Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
"The solution could have better processes and automation, or features that allow for a paperless environment."
"Initial setup can be complex without training or use of consultants."
"One aspect where PeopleSoft could see improvement is in its level of customization."
"There can occasionally be complexity in the initial setup."
"Its reporting feature could have customization options."
"We find some challenges in the integration between SAP HCM and SAP SuccessFactors."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"On the personnel administration side, it's very difficult to do custom development."
"It would be nice if the solution migrated to S/4HANA."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"UKG could be a little more flexible in some areas."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."