Dropbox Room for Improvement

Anton Krivonosov

Application Security Architect at Kuehne & Nagel Inc.

The solution could provide more capacity for free.

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Akos Szirmai

Application Development Specialist at Field consulting Ltd.

There is a potential improvement regarding storage capacity and offering more than its current four gigabytes.

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Radek Skrivanek

Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.

The complex initial setup phase of the product is an area of concern where improvements are required.

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Deepak Nagar

Manager, Strategic Alliances at Softcell Technologies Limited

The product could improve on security. The tool must be better protected.

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Emmanuel Sikwane

Partner channel manager at Inactic

I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement.

With the UI, Dropbox could also push up on some updates, like how Google does with Google Docs, as it would be quite interesting to see something like that.

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Juan Pr

IT Professional at NTT Security

A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox.

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Wasanchai Homthip

Business Mobility Development (AVP-BMD) at SC Asset

Microsoft OneDrive offers one terabyte of free storage with its Microsoft 365 Family plan. I primarily use it to store my most recent, critical files, such as project documentation and similar items, but the bulk is stored on OneDrive due to its free storage plan. Dropbox's limited storage capacity has compelled me to rely heavily on OneDrive. Dropbox can effectively compete with Microsoft regarding storage capacity. There could be flexibility in terms of pricing.

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Anton Krivonosov

Application Security Architect at Kuehne & Nagel Inc.

They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.

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GaneshKhutwad

Network security architect at ATOS

In terms of the limitations, I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it. The aforementioned area can be considered for improvement in the product.

I want to be able to upload certain configurations or setup files, like .exe files, on Dropbox. Sometimes, .exe files take time to get uploaded, or it doesn't get uploaded at all.

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Shahed-Akhtar

Technical consultant at BTC

While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features.

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Jan COETZEE

Managing Director at Headway Consulting

One aspect that I believe could be enhanced is the family sharing feature. Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering. It would be valuable if it offered an archival service that allows users to transfer active mailbox data into long-term storage. Such a feature would be beneficial for archiving and preserving data over extended periods.

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Chris Grego

Business Development Manager at TPIsfotware

The product must provide users with the ability to edit and modify documents.

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Alex Clerici

System Integrator IT Manager at Tecnimex S.r.l.

There is room for improvement in Dropbox's security measures. Some customers opt for a private solution they have developed because they prioritize a higher level of security.

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Neill Walker

Enterprise Agile Consultant at Secret

The price is expensive for individual users.

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Joseph Raisi

IT Manager at Botswana Accountancy College

The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.

I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.

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Waichiro Hayashi

Managing Partner at Hayashi Consulting Co., Ltd.

The product's high price is an area of concern where improvements are required. In terms of what my company uses the product for, I would say that the tool serves the purpose.

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Dejan Zecevic

Service Delivery Director at SKY EXPRESS IT Security Company

While it can scale, there's too much difference between plans. We'd prefer it if it had a few other plan options that weren't so big in terms of differences. We'd like more flexible subscription plans.

I cannot edit a document at the same time as another user.

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reviewer933312

Senior Software Engineer at a computer software company with 5,001-10,000 employees

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.

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Smita S

Founder/Director at Thoughtschools

The product's data recovery feature for the free version needs improvement. Once, I had lost all the data. When I contacted the support team, they were unable to retrieve it. They should archive the data.

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Ahmed Essa

Senior Consultant at Share Technologies

I'd like to see security improved a bit.

I would like to get it to the point where we could offer permission on one file to make one person see that one file only. It might help improve the security of the entire Dropbox.

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Anuj Shahi

Enterprise Architect at CCandC Solutions

It is adequate for my needs, as well as those of the average person.

When you consider a private cloud for improved security, there will be fees, and the process will become more complicated.

If someone manages a large amount of data, they will need more storage, which they must purchase.

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Shabeer Mohamed

CAD Engineer at Pro AV

Dropbox needs to increase its storage.

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Samir Faruqui

Manager Digital Transformation at a manufacturing company with 1,001-5,000 employees

The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google.

I would like to see the solution more flexible and open, and certainly more affordable.

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Iryna Ivashenko

CMO at ESCC

The solution could be a bit less expensive. They should make the pricing more reasonable.

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Maninag Namana

Consultant and Project Manager at Tata Consultancy

Dropbox can improve by enhancing the capacity of storage in the free version.

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Neetu Majumdar

Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees

The solution could be better integrated with other platforms.

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Dileep Maurya

Engineering manager at IDFC Bank

The free storage amount should be increased.

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Lorenzo Imperatrice

Software Engineer at Lorenzo Imperatrice

The product must be more user-friendly.

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reviewer968298

Senior Account Manager at a manufacturing company with 10,001+ employees

The interface could have bigger buttons.

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reviewer1630506

IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees

The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.

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DivyaVyas

R&D Engineer at a retailer with 10,001+ employees

Dropbox could improve by increasing its storage.

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reviewer1652007

Consultant at a outsourcing company with self employed

When it comes to the type of software that is available, Microsoft is attractive because it comes in a bundle. It is easier to maintain rather than having separate subscriptions for it.

If Dropbox or Google Drive could have the same software and bundle as Microsoft, then that would be great.

I would like to see integration with Office products, it would be very helpful.

It would also be helpful if Dropbox could store data. It may already be possible, but I haven't tried it.

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reviewer1326276

Manager at a tech services company with 501-1,000 employees

It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within.

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Ali-Haider

System Analyst at PureCS

Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity.

The solution is expensive and should be made cheaper.

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Octavian Enache

Information Security Officer at TBI Bank

It could be more secure.

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RichardDuggan

Owner at Richard Duggan Pty Ltd

I would like to see more storage included and more lessons on how to optimize it.

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AtefehMohib

Business Analyst at a tech services company with 1,001-5,000 employees

I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.

Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.

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reviewer1575618

Research and Teaching Assistant at a university with 1,001-5,000 employees

For us, storage is an issue. The free version is too small in terms of the amount of storage on offer. They should make it a bit bigger for those on that tier.

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Pedro Coelho

Associate Partner at Inodev

File version control can be improved. It generates a lot of conflicts when people are working on the same file. When working simultaneously in the same file, a conflict tends to be generate when both save the file. This is solved by replacing with the latest version but is not automatic.

Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience. The open a excel file using the offlien application you must access the file directly on the folder, so you can't jump from DropBox portal online version to the offline version of the app.

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reviewer1242801

Co-Founder

The file storage space between a business account and a personal account is not compatible. For example, if a person has a business account and has storage of one terabyte where he stores files into, and I have a personal account with only ten gigabytes available for me to view, then all of the files are stored in my team member's business account. Once I have reached the ten gigabytes of storage, I am not able to synchronize any data even though my teammate, who has one terabyte of storage, is where the files are stored.

The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage.

This is a problem that I am facing. If I withhold my storage and someone shares a file with me, I will not be able to synchronize locally because I personally do not have enough storage.

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reviewer1401330

Director of Client Strategies at a marketing services firm with 11-50 employees

It could be more secure.

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reviewer1213521

Sales Engineer - IM Cloud at a wholesaler/distributor with 10,001+ employees

The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users.

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reviewer1736505

Head of Security Services at a tech services company with 11-50 employees

Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it.

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reviewer1206981

Bookkeeper

The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices.

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it_user396549

CEO at a computer software company with 51-200 employees

Shared folders count against your total storage space. So I have had to delete multiple libraries in order to receive a share.

Finding and sharing links to files and libraries are often a pain to find and manage.

Dealing with permissions are an issue. Sometimes we need to find a person's email address. Some people use three to four different emails. Someone added me to a library via email, but later when needing to send me an email, they couldn't find it. Dropbox would not give them my email address, the one they had to submit in the first place to add me to the list.

Shared folders from other people don't count against your total size.

Personal address book so when we add someone, they're information is saved so we can lat a later time email them or add the person to another share.

Larger storage allocations as two GB is eaten up quite fast with sharing of pictures, video and files.

Lower price range. The cost for gain is just not lined up with other business offerings.

A much easier to navigate web interface. Sharing a file should be as easy as sharing a YouTube video. Finding that link is not always so simple.

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it_user1122

Infrastructure Expert at a tech services company with 1,001-5,000 employees

- Starts you out at 2GB, which is paltry compared to most other offerings. - There is a cap to the amount you can increase to on a free plan.While I admit that the privacy issues that came up a while back (six months to a year ago) gave me cause for concern, Dropbox rectified the issue in their EULA and were extremely transparent with their customer base, which I believe is an excellent business practice. View full review »

ABDURRAHIM

Deputy Manager - Radio Frequency Planning at X-Net Ltd.

Dropbox could improve by being more secure.

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reviewer1717506

Microsoft 365 Technical Solution Architect at a marketing services firm with self employed

Dropbox could be improved by reducing the storage price.

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Ashish Chaturvedi

Principal Analyst at a tech services company with 1,001-5,000 employees

It would be great to be able to have multiple files open within Dropbox without having to leave the file I'm currently using.

The search could be made more intuitive. Right now, the search function works in a way that is very similar to the way it works on a laptop. Where you'll have a folder within a folder, etc. It would be a lot more intuitive if I could directly put in my link and restore destination rather than sharing the address of that folder.

It would be good if Dropbox could account for grammatical errors as well in the search function. For example, if there is a mistake in the spelling I have put in, it should suggest a destination.

A better data reviver would also be great.

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Consultant678

Consultant at a tech services company with 201-500 employees

The Security and privacy of this solution need improvement.

I am always worried about security and privacy. I don't know who can see my information in Dropbox.

There is indeed no way to collaborate in realtime, but for that function I use Google.

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it_user3483

Senior Consultant at Unify Square

2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)

Some additional features related to photo and video are not interesting for me (probably it depends on the personal requirements)

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it_user462198

Regional Manager APAC at a tech vendor with 51-200 employees

Price
Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content.

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reviewer1644669

PMO at a consultancy with 10,001+ employees

The solution could improve by being more secure and having more storage.

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sharepoi927843

Senior Manager at a comms service provider with 501-1,000 employees

There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.

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James Phoon

Sales Director at CLoud3 Solutions Pte Ltd

They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.

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reviewer1411233

Security consultant at a computer software company with 1,001-5,000 employees

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

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Stacey Robinson

Photographer at MS Solutions Ltd.

I would like to see an option to secure my files and set password protection to my folders. I want to lock my folders with a password.
I would like to be able to unarchive my files online.

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it_user872238

Business Analyst at Digital1st

Improve the ease of use. Sometimes, occasional users struggle to login again and access documents. This can be very frustrating.

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it_user592935

Marketing Campaign Manager at a tech vendor with 501-1,000 employees

At times, the sync feature can take a while if a lot of files are updating. I also find it a little hard to organize my Dropbox folders on my mobile device.

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it_user1206

Marketing at a marketing services firm with 51-200 employees

There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria. View full review »

Ryan Schaenman`

Product Manager at a tech services company with 51-200 employees

Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.

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Sandeep Math

Team Leader, Benchmarking at a tech services company with 1,001-5,000 employees

We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams.

With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions.

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reviewer1414179

B2B Product Management at a comms service provider with 201-500 employees

The product could always offer more storage.

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reviewer929298

Deputy Manager at a tech services company with 51-200 employees

The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient. They should consider two-factor authentication as an additional feature.

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reviewer1393092

Developer / Team Lead at a computer software company with 11-50 employees

The free storage can be increased.

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it_user993

Engineer (Non IT) at a construction company with 51-200 employees

The only thing I have had trouble with is the ability to share files. The recipients of my requests have had difficulty accessing the files.

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it_user3978

Marketing with 51-200 employees

Limited space on free plan, pay plan a little pricey View full review »

it_user1815

General Manager at a university with 501-1,000 employees

Not sure about security, I'm cautious. Do not store any sensitive data. View full review »

BobenGeorge

Sr.Customer Engineer- Projects at a tech services company with 201-500 employees

I'd be happier if the solution offered more storage and if that were the case, I think more companies would use it. I think there also needs to be an improvement in security.

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it_user5682

Senior Manager of Infrastructure at a tech company with 10,001+ employees

Unsecure - Poor app support View full review »

it_user5022

Student at a university with 501-1,000 employees

More free space needs to be provided. Shared users should not be allowed to delete files. Recovery system for deleted files. View full review »

it_user1002

Project Manager at a tech company with 51-200 employees

The only con to Dropbox is now there is a competitive platform, Google Drive, that offers users 5 GB of free storage and syncing capability with other Google services. " View full review »

it_user367137

Founder / Singapore Web Hosting / Domain Name Registration / Enterprise Exchange at a tech services company with 1-10 employees

The connectivity and start-up need improvement. Sometimes, it takes a while to start Dropbox services and files are not synced.

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reviewer1515003

IT Security Architect at a comms service provider with 201-500 employees

The storage is not large enough.

Free Report: Dropbox Reviews and More

Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.

DOWNLOAD NOW

768,740 professionals have used our research since 2012.