Hyland OnBase Room for Improvement
Technical Manager at a tech services company with 51-200 employees
For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect.
It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards.
They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions.View full review »
Business Consultant at a computer software company
The look and feel could be better!!!View full review »