Most important criteria when selecting a vendor:

• Capabilities
• Support
• Reliability
• How will it help the organization's decision-making.
• Running costs and starting costs.

To be able to recommend the solution to others, I think it would depend on the type of work they're trying to do. If they are engaged in fieldwork as power technologists, then IBM Maximo could be a suitable option, as I am currently unaware of any other platform or software that offers the same capabilities on such a large scale. However, if there is another software platform that proves to be superior to Maximo, I would strongly recommend using that instead, as accessibility in Maximo is not something I would ever recommend to anyone.

It was able to fulfill the tasks we needed to accomplish when it functioned properly and was free of bugs. However, on most days, IBM Maximo operated at a very slow pace and did not update information as frequently as we desired. Therefore, I would describe it as software that had both positive and negative aspects.

Overall, I rate the solution a five out of ten.

We're a system integrator. We use IBM Maximo every day and we implement it as well.

Whether it's hosted on cloud or on-premises depends on the client. We host it within our own staff host service and we also have on-premise clients. The larger clients often are on-premise.

I'd advise potential new users to get a good integrator. I don't say, come to us, however, get a good integrator that works as a partner. Within this segment, one of the things that people often get wrong is that they think they only need to integrate it for the implementation project. However, get a good integrator that works as a partner and keeps focused on your business needs. 

Often we see integrators that are only focused on getting the project done, getting it signed off, and getting their bills paid and they don't really care about what they leave behind and neither does the customer themselves. Everyone is just trying to get their project done.
That's where enterprise software fails in general. That type of implementation will cost you a lot of money.

I'd rate the solution at a nine out of ten.

IBM Maximo is a very strong and powerful tool in the market. But you need a strong team for the implementation of Maximo. I rate the overall product a ten out of ten.

I rate it a nine out of 10. If it's not the best EAM product, it is one of the best out there.

Make sure that you understand your work/asset management and other processes before trying to implement. Where possible, the product should be configured to fit within your processes, trying to avoid changes to the system that will make it hard to upgrade/update, as IBM provides frequent patches and updates.

This is quite a good solution although I'd like to see a product that is easier to customize. On the commercial side, it should offer a more scalable financial model or an enterprise-level arrangement whereby carrier networks are able to adopt it in a much more economical way.

I rate this solution seven out of 10. 

My advice to others is they need to have someone who's an expert assist them with the implementation. They cannot do it alone. If they're not familiar with the solution, they need to have an implementation specialist in IBM Maximo.

I rate IBM Maximo a nine out of ten.

I rated the solution a nine because it's easy to use and very powerful. It has a lot of features and capabilities, and it's easy to configure.  

It's a pretty good product and I rate it nine out of 10. 

Find people that know how to use it and have experience with it. Learn how to integrate other products, other third-party applications into it. Like any other product, you want to find people that have experience using it and know how to push it beyond what they do. There are all kinds of add-ons to it.

I would rate this an eight out of ten.

I would rate this solution 8 out of 10.

It's a good tool for what it was built for. For what it represents and what it gives you, it is a very powerful tool.

I give the solution a nine out of ten.

We require two to three people for the maintenance of the solution.

IBM Maximo is a very good solution, particularly for those who want to maintain their facilities.

I would rate IBM Maximo a ten out of ten.

On a scale of one to ten, I would give IBM Maximo an eight. 

1. Defining your business processes is vital for the success of this product.
2. End-user training should be implemented according to your processes.
3. Using Agile methodology fits well with this product, to ensure fast response to business changes.

This is a really good enterprise solution but check before implementing if you require a solution of this size. I would give this solution a score of nine out of ten.

We are planning on receiving an extended or advanced version of IBM Maximo.

It's a nice product and I think it is going to add a lot of value to the region because now they can see all the history. Moreover, they're going to get an automated process.

I recommend IBM Maximo to others.

I rate IBM Maximo a seven out of ten. However, I have never worked on any of the competitive products of IBM Maximo.

They have a preview site where you can log in as a user and try it for yourself. That is a really good way to get a feel for the solution; better than Youtube or whitepapers and things like that. You have a preview site, you log in, and you can try it.

I would give Maximo a seven out of 10 because it's good, but it's not too user-friendly, and some of the issues we have come across, the impact to us was a little too much to be coming from a big company such as IBM.

There are add-ons for calibration, scheduler, transportation, service provider, government, oil and gas, asset management configuration, and linear assets.

It is a very solid J2EE product with great middleware and webserver; scales very well, and can use one of three RDBMS systems.

Refine your maintenance processes, do not skimp on hardware.

I rate IBM Maximo an eight out of ten.

I would rate this solution a six out of ten.

My recommendations:

• Before starting, review your internal processes. It is a good opportunity to update them.
• Explore Maximo's add-ons. There are a lot specialized, different industries.
• Implement Maximo in parts.

Plan out the implementation and involve all levels from users to management. 

I have used versions 4 through the most current version 7.6, and it keeps getting better. I have been working with Maximo for twelve years. This is the Cadillac of asset management applications. 

My advice for anybody who is considering Maximo is that it is very comprehensive, provided you like to fill in a lot of information. It collects a lot of data and a lot of analysis can be done. However, in our experience, we find that people don't want to do it. If they are grouping jobs then they don't want to enter a lot of information. In this case, entering the minimum is better.

This is the biggest problem that we are facing. There is a lot of work to do and following all of the processes and procedures is time-consuming because of the data entry. 

I would rate this solution a five out of ten.