I switched to LogMeIn Central three months ago, but I still have some experience with Pro.

TeamViewer. Though we could not really find any other products out there with the same feature set, unfortunately.

I was using another program and then one of our vendors used LogMeIn and that same vendor said, "Hey, there's this free product." I had only used the other one for about a week so I didn't really experience it, to be honest with you. I tried LogMeIn and I just stuck with it for whatever reason. The price kept going up.

I did not evaluate any other options before the selection of LogMeIn Pro for my company.

We do use other products besides LogMeIn. Splashtop is one, TeamViewer, several others. But I prefer LogMeIn. The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff.

Back in the day, there were all kinds of different options. But I helped develop it, so I was tied to the creators a lot and I just stayed with it over the years. I've been with it from the very beginning, so I'm a proponent of it. I am very pleased that it's been continuing.

Originally, I just had my three computers in one office, so I had no need for it. Then, as I broke the office up, the first thing I saw was PCAnywhere, years ago. I saw somebody used that. Then I went onto the internet way back and I saw LogMeIn. They were local, so I went with that and I have stayed with it ever since.

Even though there are competing products, I would not hesitate to go with LogMeIn.

The benefits I looked for are:

• Number one, the product works reliably, as promised.
• Number two, the simplicity aspect of the product.
• Number three, if there are any self-service videos. If there is a problem you don't quite understand, look at a training video. So you're not sitting and reading, or trying to call somebody.

GoToMyPC. There were some features in it, which made me start looking elsewhere. I started using LogMeIn and there was possibly a third product. 

Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since. 

GoToMyPC was the big one.

To my knowledge, we did not evaluate any other options.

I've been using it for 10 years. I used it at another company before we started our company, and I didn't even look for anything else when I did it the second time. I just went to LogMeIn and signed up. I needed something that I knew was going to work, and I had previous experience with it, and I liked it, didn't have any issues, and I was familiar with it.

I just googled it. I chose it because of the pricepoint.

It was picked for me by my IT person.

I also use GoToMeeting, but I don't hold meetings with it, I just use it to view meetings.

Yes, options with Remote Access and Meeting.

This product was recommended by somebody that my boss knows. He may have looked at something else, I'm not sure. But since we had such good feedback from someone about this product, we went with it.

We looked at TeamViewer, Bomgar and decided on LogMeIn.