Microsoft Remote Desktop Services Room for Improvement

reviewer968307
Product Owner IT Services at a tech services company with 10,001+ employees
Microsoft still has some really bad remote desktop appliances for Mac. This is really frustrating because if I'm on windows I can remove the Microsoft remote desktop applied for Windows, but I'm already using windows, I always have an option B. I can still plug directly with Microsoft management console from the windows station and still do something remotely. But on a Mac, I have to rely purely on the Microsoft Remote Desktop. If I need to pass second-factor authentication, not a one-time password thing, if I do a Microsoft remote desktop session, I have to reach the first server, which is my best one. From that server, you're actually going inside your protective network. Then on the second spot, you are not able to pass a YubiKey and go any farther. That creates the problem. We have had many support tickets. View full review »
reviewer1212501
Information Systems Consultant at a aerospace/defense firm with 201-500 employees
We need to extend over a potentially slower network, and we have heard that performance over slower networks is not as good. I understand that there are other products out there that work better over slower networks. In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution. It rolls out to bigger issues and access management with being unified with Microsoft and Linux. This hasn't quite come together, I would have to get other products outside of Windows to get this to work. The unified solution may be a cross-platform solution, which would be great in the future. View full review »
reviewer1338708
Microsoft UC Solutions Manager at a tech services company with 11-50 employees
There are problems with using Microsoft Teams within a virtual desktop on a mobile device. Specifically, if you are using Teams and conferencing, then there is no microphone capability. To be clear, if you install Teams directly on your mobile device then it will work. However, if you use it as an application within the virtual desktop that is running on the mobile device, it does not work. This is something that needs to be fixed. View full review »
Learn what your peers think about Microsoft Remote Desktop Services. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,623 professionals have used our research since 2012.
reviewer1319745
Senior Software Analyst at a university with 201-500 employees
It would be helpful if there was a feature that notifies you when the internet is down so you're not working for nothing, it should be something that pops right up where you can see it. The internet is always going to go down and the product seems to notice that it's down before my VPN notifies me that it's gone down. You're working and nothing's happening and it takes time to get the notification. For an additional feature, I'd like to see Remote Desktop specify which computer Zoom meetings will run on. I've joined a couple of sessions from home, and when I turn on my video, all you see is my empty desk chair at the office. View full review »
Geeth Shammika
System Engineer at KBSL Information Technologies
My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast. The details of RDP are available to everyone and it has been used in industry for many years, so people know what points are vulnerable. If there were a patented protocol available as an option then people would be happy because they will be more assured of the security. Tweaking this would be really good in terms of security. View full review »
Ahmed Saad
Tellers at a financial services firm with 1,001-5,000 employees
The user interface needs improvement. View full review »
reviewer1353171
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
While it's not expensive, the pricing could always be better. I would like to see a web-based interface, instead of client installation to refresh the UI through HTML. When comparing with other vendors offering applications not with a client module, but through the web through HTML, this should be the next step for Microsoft. View full review »
reviewer1353171
Senior Technical Consultant - Private Sector at a tech services company with 201-500 employees
I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client. View full review »
reviewer937473
Systems Administrator at a comms service provider with 1,001-5,000 employees
Security in the connection between us and our clients' servers is something that can be improved. View full review »
reviewer1300296
IT Infrastructure and Operations General Manager at a financial services firm with 51-200 employees
We are searching for a product with better remote access and remote sessions. The user experience needs improvement. View full review »
reviewer1330419
Technical Manager at a tech consulting company with 51-200 employees
The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features. View full review »
Learn what your peers think about Microsoft Remote Desktop Services. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,623 professionals have used our research since 2012.