Microsoft Remote Desktop Services Room for Improvement

reviewer968307
Product Owner IT Services at a tech services company with 10,001+ employees
Microsoft still has some really bad remote desktop appliances for Mac. This is really frustrating because if I'm on windows I can remove the Microsoft remote desktop applied for Windows, but I'm already using windows, I always have an option B. I can still plug directly with Microsoft management console from the windows station and still do something remotely. But on a Mac, I have to rely purely on the Microsoft Remote Desktop. If I need to pass second-factor authentication, not a one-time password thing, if I do a Microsoft remote desktop session, I have to reach the first server, which is my best one. From that server, you're actually going inside your protective network. Then on the second spot, you are not able to pass a YubiKey and go any farther. That creates the problem. We have had many support tickets. View full review »
reviewer1212501
Information Systems Consultant with 51-200 employees
We need to extend over a potentially slower network, and we have heard that performance over slower networks is not as good. I understand that there are other products out there that work better over slower networks. In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution. It rolls out to bigger issues and access management with being unified with Microsoft and Linux. This hasn't quite come together, I would have to get other products outside of Windows to get this to work. The unified solution may be a cross-platform solution, which would be great in the future. View full review »
reviewer937473
Systems Administrator at a comms service provider with 1,001-5,000 employees
Security in the connection between us and our clients' servers is something that can be improved. View full review »
Find out what your peers are saying about Microsoft, TeamViewer, LogMeIn and others in Remote Access. Updated: March 2020.
407,845 professionals have used our research since 2012.
reviewer1300296
IT Infrastructure and Operations General Manager at a financial services firm with 51-200 employees
We are searching for a product with better remote access and remote sessions. The user experience needs improvement. View full review »
DBA5334
‎Database Administrator with 51-200 employees
We find the services are not as transparent as we would like for our integration with Citrix. View full review »
Find out what your peers are saying about Microsoft, TeamViewer, LogMeIn and others in Remote Access. Updated: March 2020.
407,845 professionals have used our research since 2012.