Microsoft Teams Reviews

I am a freelancer. The decision on what solution to use is determined by my customers. Some of my customers have over 5,000 employees who are using Teams.

Teams is a virtual meeting solution. We use Teams to work with our clients purely with video conferences.

This is a stable solution, I have not faced any problems using the video conferencing.

As an app installed, Microsoft Teams is resource-consuming. When using it from their browser-based application, I experienced login problems.

For future releases, I would like to see Microsoft Teams make a lighter application and drop some features.

Microsoft Teams has all the features it needs, however, I noticed on some laptops that the features are not available. For example, if you want to change your virtual background, not all laptops have the hardware configured to link with that feature. The solution should make all features available irrespective of hardware configuration.

I have been using Microsoft Teams for two years.

This is a stable solution, I have not faced any problems using the video conferencing.

Microsoft is always scalable, it depends on the level of licensing an organization has purchased.

The initial setup of Microsoft Teams is easy. I would rate setup a 5 out of 5 as the solution is straightforward.

I have had concerns with login and resource consumption using Microsoft Teams, I would consider Zoom or Cisco WebEx as better solutions.

Organizations should consider what features they want to utilize. If they want all features to be available, they need to have an enterprise category system. Logging in from a home segment device will not have all features available. 

I would rate the solution an 8 out of 10.

The video calls are the primary use case for me. 

Video calls and chats are essential features for me. Clear voice and video calls are preferable. 

Additionally, I find the ability to maintain group and conference information for project-related work useful. Microsoft Teams allow us to create projects and store relevant data, making it a good tool for me. I feel comfortable using it.

One area that could be improved is the authentication process, especially related to Windows sign-on authentication. Apart from that, Teams is great in terms of documentation.  

So, the authentication process needs to be better.

I have been using Microsoft Teams for more than ten years. 

I would give the stability a ten out of ten. I haven't experienced any issues with Teams. It has been very stable for me.

I would rate it a nine out of ten for scalability. It depends on the licenses and the number of users based on the licenses.

In our organization, we have around 250 users using this solution.

From my perspective, I haven't personally interacted with technical support. However, from what I understand from my network team, Microsoft provides 24/7 support for any network-related issues.

The initial setup is very simple and user-friendly. Microsoft has done a good job of making it easy to use.

We have both a desktop version and a web-based version.

Deployment doesn't take much time to install Teams on a desktop or laptop. The deployment process is quick, especially with the authentication in place.

Zoom also works, but personally, I find Teams to be better than Zoom. Teams has been more reliable in my experience.

So, I find Teams to be better than other solutions like Zoom.

Overall, I would rate Microsoft Teams a nine out of ten. It's a very good product. I would recommend using this solution. 

I use the solution for chatting and video conferencing. I use it for video conferencing 75 percent and chatting 25 percent. I use it for scheduling only five to six percent. 

I am impressed with the solution's collaboration with Office 365. 

We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers. 

I have been working with the product for two years. 

The solution is stable. 

My company has 200 users for the product. 

I have not contacted support since we have not encountered issues with it. 

The product's setup is easy. 

I would rate the product an eight out of ten. The tool is great but depends on configuration policies. 

We use the solution to schedule meeting calls in case of insufficient mobile network coverage.

The solution helps our organization make calls and arrange meetings quickly. Also, its calendar feature automatically sends a meeting reminder. It makes our work much more manageable.

The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster.

The solution's feature for scheduling meetings could be faster for Android phones. It should work okay like its desktop version.

We have been using the solution for three years.

The solution is 95% stable. Although, we encounter downtime issues twice. It took three to four hours to resolve it. We had to postpone a few of our client meetings.

The solution is very scalable. We can use it on any desktop or operating system like Android or iOS. At present, we have 15-20 executives using it.

We use Zoom and Webex as well. Compared with Webex, Teams is much easier to provide access control for configuration. Zoom has different features for video calls, while Teams allows for configuration, presentations, and collaboration within the platform. You can also use Teams to communicate and collaborate with others with access to Azure PC. 

The solution's initial setup is easy. I had to download and install the desktop version using the organizational email. I downloaded the mobile version using Google Play Store.

I installed the solution myself.

We have a license for the solution.

If you are using Microsoft products, you should go for the solution. Also, if you are looking for a free application, opt for Zoom.

I rate the solution a nine out of ten.

Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also. 

We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features. 

I have been working with the solution for four to five years. 

I would rate Microsoft Teams' scalability around seven to eight out of ten. We have more than 10k users for the solution. 

It's very difficult to get the support team on a call. 

Neutral

I would rate Microsoft Teams an eight out of ten. 

We use this solution for video conferencing.

I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped. 

We have been using this solution for two years. 

This is a reliable and stable solution. 

This is a scalable solution. It integrates with a lot of Microsoft software.

The initial setup was complex. I have the impression that Microsoft software is complex to implement because of the many configurations and parameters that they use.

We used an integrator to complete the installation. 

I would say that it's important to train all the people that are going to use it, because it's not very easy to use. 

I would this rate this solution an eight out of ten. 

We use Microsoft Teams for everything, it's a corporate solution for online meetings, sharing information, and collaboration.

It has facilitated interaction with our colleagues and with clients. In addition, we can also have better access to information

When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform.

It is easy to use.

Because many companies use a variety of tools, the main feature could be to integrate the ability to participate in any meeting regardless of the platform they are using. For example, if you are invited to a Google Meet session, you should be able to join it without the need of having installed the specific client to attend that meeting.

It would be the best opportunity to create an abstract of which online collaboration tools are being used to avoid installing Zoom, Teams, or WebEx. It's currently the best time to try something new; I know it's technically difficult or perhaps impossible, but that should be a good starting point. Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial.

< 3 years (before we were using Skype for Business)

One of Microsoft Teams' most valuable features is its stability.

In terms of scalability, I don't have that information. We are a company with more than  130,000 employees. Even for large events, Teams  works flawlessly. I don't believe there are any scalability issues.

We have been using allways Microsoft Unified Collaboration solution. 

Pricing is an area where I lack visibility.

This selection is done at company level. I have no influence on the selection.

I strongly recommend Microsoft Teams to others who are considering using it.

I would rate Microsoft Teams a nine out of ten.

Primarily we are using Microsoft Teams to facilitate collaboration during events and meetings. All of our meetings are voice and video. We are also using it for document sharing.

We use a file folder structure for maintaining all of our documents. There are version controls for projects that are completed and help to maintain the documentation.

Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository. At this time, we spend four or five hours a day communicating using Teams.

The main features that we use extensively are voice and video calling. They have improved these features and the improvements are happening continuously. 

The other feature that we like is the repository, which is used for knowledge management. It integrates with SharePoint, where we can store and retrieve documents, maintain version control, and collaborate with each other.

I like these aspects of it, but this is a feature-rich product and I am probably not even aware of all the features that it has.

Microsoft Teams is quite demanding on bandwidth, which has been a problem during the COVID situation because we don't get enterprise-class bandwidth at home. Currently, we use broadband, and even the little variations that happen can throw you out of a meeting. It seems that you get disconnected really fast.

It takes a long time to load, which is something that could be improved.

Having a dial-in feature would be helpful because it would allow more people to be included in meetings.

I have been using Microsoft Teams for almost two years.

This is an extremely stable product and we use it on a daily basis. Since we have been on the cloud, I haven't seen any failures that have been the fault of the service. As long as our internet is up, it is working.

I don't see scalability as an issue. Initially, we had fewer licenses than we do now. As we expanded, we acquired more licenses and added more team members to the platform.

From what I recall, we started with about 500 licenses and we now have closer to 2,000. Two weeks ago, we had about 700 regular users. Adding users was seamless from our perspective, although you have to make sure that your network is configured properly, otherwise, there may be issues with performance.

I do not speak with Microsoft support directly. When I have a problem, I simply call my support staff.

I have used similar solutions and I wouldn't say that Teams has the best in terms of voice and video calling, although I have seen continuous improvement over time and I am happy with that. For example, we used to only see four people on a video call, and it has been increased to nine. These kinds of improvements are good.

On the other hand, when compared to other collaboration software, it is more bandwidth-intensive and takes longer to load. In general, it is heavier.

Prior to using Teams, we had been using Microsoft Exchange 2013. We migrated to Office 365 two years ago, which includes Teams as part of the package. While we were still using Exchange, we ordered Skype. From my perspective, Teams is much more stable than Skype. I found that if we used Skype in a very small network, for example with three routers, then it would work fine. Otherwise, we had issues with quality and stability.

The initial setup is easy, as most products from Microsoft are. It follows the same idea and is not difficult. We have the E3 subscription, so we are always using the latest version.

When we migrated from our Microsoft Exchange platform to Office 365, we had consultants come in to assist us with that. We also had some guidance from Microsoft.

The pricing for Teams is very competitive.

We did look at a couple of other products as well, including Zoom. Because of issues regarding security with Zoom, we only use it very rarely.

Network performance does impact teams, but Microsoft does give recommendations as to how the internet and network should be set up. If you follow these instructions then there will be fewer problems to fix. Essentially, if you are implementing this product then you need to very clearly understand the network requirements. Tweaking things on the network side is very important.

Overall, this is a very good collaboration product and the only thing stopping me from giving it a perfect grade is the heavy bandwidth usage.

I would rate this solution an eight out of ten.