What is our primary use case?
We use the solution for marketing tasks. I manage our social media, photography, and videography teams. We plan out and collaborate on projects, and provide assets, branding guidelines, and resources for the team.
It's also useful for collaboration. We work in a team of about 25 people in automotive and we focus on PR and digital marketing. It's perfect for assigning tasks for events or for new releases. Our designer also communicates there with everyone.
We can use it to store resources. We connect everything through Monday. We use it to centralize as we keep some things in Dropbox and some things in Google Sheets. Now everything can be connected in the same place and we love it.
How has it helped my organization?
We used to use Wrike however, it didn't work on mobile and this does. I like having boards for certain items. I like that everyone can also have their own private boards if they prefer to keep their own notes
It doesn't take long to load.
It keeps my team accountable to keep track of their tasks.
It's colorful and easy to learn to use for all types of employee positions.
I also enjoy that it is so mainstream that anyone can use it. They use it in universities as well. Most of the designers we work with and web developers are very comfortable using it too.
What is most valuable?
We like the mobile app, as well as more integrations, calendar features, and private boards.
The mobile app is super helpful since our auto groups span four counties.
The calendar view makes everything easy to see.
It has integrations with using all the programs we use too.
Monday is super inexpensive compared to other stuff we use.
It is very easy to maneuver around. I love the search bar feature where I can just search the entire board with the information I need. This makes it very fast and easy.
In a dynamic workplace where we are working on several campaigns at a time, it's very important to us to have something that helps us move faster.
What needs improvement?
The tablet display is confusing and difficult to use. Most of my team works on tablets and they prefer the desktop view since it compresses some items.
For possible features maybe some more aggressive notifications - like "this comment was added and mentioned no one, would you like to see it?" Sometimes we forget to mention it and someone replied and we never saw it till we opened it up.
Notifications could be controlled by management instead of per person. I have a few employees that forget to mark off their tasks. However, if we could automate to alert them that would be better.
We need a broken link checker.
For how long have I used the solution?
I've used the solution for a few years.
What do I think about the stability of the solution?
The solution is really great and reliable. It never crashed.
What do I think about the scalability of the solution?
The scalability is really great.
How are customer service and support?
I dont know if I have ever had to use technical support due to the ease of use of the tool.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used to use Wrike. It was very expensive. In two years it broke on us - which was terrible. We couldn't download our information off of it either so we had to start all over when we left them.
How was the initial setup?
It was very easy to set up. I taught myself and then I taught my team.
What about the implementation team?
What was our ROI?
The ROI has been pretty huge.
What's my experience with pricing, setup cost, and licensing?
I had no problem with the pricing at all. it was less than 1/2 of what we were spending with Wrike with more functionality.
Which other solutions did I evaluate?
I went through reviews and more and more just kept talking about Monday.com Plus, the local university uses it and that made it easier to choose Monday.com.
What other advice do I have?
I love it! i have no issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.