Mule Anypoint Platform Room for Improvement

MichaelSukachev
Enterprise Architect at Teranet Inc.
As far as improvements, the runtime management in MuleSoft can be much better. It has some issues, or we have issues with it. As for additions, the first thing that I want is for them to create their own connectors. That is very important. Other things beyond that are hard for me to imagine right now especially because they have a lot of features already that we are not yet using. View full review »
Markus De Haan
Self Employed/Independent at a consultancy
MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market. View full review »
reviewer1341702
Chief Digital Transformation Officer at a consumer goods company with 501-1,000 employees
I don't know if there are any real pain points per se. The terms of use and how it's priced has become very difficult to manage, which is forcing us to look for alternatives already - and we haven't even been using it for that long just yet. The initial setup is rather complex. There should be more templates associated with a standard to large ERP. There are 18 interfaces required between HighJump to SAP, our warehouse management system. Those templates are standard. Everybody that has HighJump and that has SAP would have to do those 18 interfaces and they should be in a template - yet those templates don't exist. Due to that, there's too much API building from scratch. They should be able to build an API library. View full review »
Learn what your peers think about Mule Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,962 professionals have used our research since 2012.
Awais Omer
Software Engineer at Tkxel
In terms of improvement, customer support is a bit slow. I emailed the sales team for a pricing comparison, still no response. The developer community is far more generous on the other hand. Pricing model is very expensive, Mule should consider Pay as You go model. It will help on-boarding new clients in Asia region. Mule should have better B2B integration. Mule supports the idea of API Led Architecture and system of records approach. When it comes to broad perspectives such as B2B, competitive tools have better EIPs. View full review »
reviewer1443105
Solution Architect at a tech services company with 501-1,000 employees
It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur. View full review »
reviewer1115901
Technical Architect at a tech services company with 10,001+ employees
With regard to the integrations, I'd like to see something similar to the features you find in Dell Boomi related to the intelligent management data and intelligent mappings. Those would be helpful improvements that would help developers. For beginner users with little technical knowledge, some low code would help. The solution is Java oriented but doesn't require Java knowledge which is good. But when you are debugging something or when you have other issues, it's important to know a little bit about that. I'd like to see some simplification. Anything that can be automated in the Data V area would also be helpful. View full review »
Jonas Persson
Regional Vice President for Operations at a computer software company with 10,001+ employees
Technical support needs to be improved, especially when you need help with more technical aspects of the solution. View full review »
reviewer1290264
Solution Architect at a tech services company with 10,001+ employees
Overall, I think they're keeping pace with the changes that are happening. I don't have any complaints about anything. They could just improve implementing the integration. I would also like to see some kind of monetization of A-P-S. That's important. View full review »
it_user642135
Senior Associate Technology L2 at a media company with 5,001-10,000 employees
Some improvements are required in the batch component in case of errors in the batch steps and when processing a large volume of data. View full review »
Learn what your peers think about Mule Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,962 professionals have used our research since 2012.