PRTG Network Monitor Stability

Omar_Jaimes - PeerSpot reviewer
Cybersecurity Architecture Manager at Data Warden

This is a stable product. You only need to deploy remote probes around the network and infrastructure, so you need to add enough remote probes to meet your needs, however, if you do that, it remains stable. 

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SK
Infrastructure Engineer at Lookers plc

The solution is very stable. We get monthly patches which are released by Paessler. We actually have a change window where we put those in place. We have around 98 percent uptime. Whenever we've had any downtime, it's usually our own infrastructure which causes it.

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SyedKareemuddin - PeerSpot reviewer
IT Manager at COCA COLA

Stability-wise, I rate the solution a ten out of ten.

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Buyer's Guide
PRTG Network Monitor
April 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,394 professionals have used our research since 2012.
Noor-E-MozammilAlighan - PeerSpot reviewer
Senior IT Engineer at NMA Technologies Services Ltd

We have observed many things when we were analyzing the bandwidth.

I rate the solution’s stability a nine out of ten.

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DC
Infrastructure Team Lead at a recreational facilities/services company with 10,001+ employees

I've never had to play around too much with stability. We installed it on the server, put the certificate in, got our URL, and put the DNS record in, then it just does its thing. 

Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.

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RC
Manager, Information Technology Security at a energy/utilities company with 10,001+ employees

I didn't see many stability issues in PRTG Network Monitor, so it's a nine out of ten. Most of the time, the tool works fine.

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HN
System Engineer at a computer software company with 10,001+ employees

I give the stability of the solution a seven out of ten. We have faced a lot of crashes in PRTG Network Monitor in the past.

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AG
Infrastructure Manager at a non-profit with 1,001-5,000 employees

We have had no issues. It just works and is up 24/7/365. Every update which comes out is rock solid.

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MA
Senior Technical Support at Etisalat

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

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SH
IT strategist at Convergent Wireless Communications

PRTG itself is a highly reliable product because of large installed base.

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Pierre-Anderson ELLO - PeerSpot reviewer
IT Manager at Cdci

Il offre une excellente stabilité.

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AW
IT Coordinator at ENGIE Renewables Ltd

It's always on. I have a server dedicated to it, that's all it does. I've never had it fall down, ever.

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CB
Senior Security Engineer at Fletchers Solicitors Ltd.

It's very stable. We've never had any kind of outages in terms of the dashboard not being available. Any updates that we've applied haven't caused us any issues. It's a great, reliable product.

We've not found any kind of real performance degradation. There may have been times where some of the sensors may have paused slightly but I think they were just anomalies. It has not been a regular occurrence. Perhaps there have been occasional stability issues, but they have been very few and far between.

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MR
CEO at a tech services company with 11-50 employees

I would rate the stability of PRTG at a nine out of ten.

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Sachin Vinay - PeerSpot reviewer
Network Administrator at Amrita

The solution is stable.

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LS
Engineer at Datacentreplus

It's rock solid. We restart it, and the Windows machine it sits on, once a month because it's recommended to do so, to update it. We have not had any issues with it going down or not working as intended.

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Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation

I rate PRTG nine out of 10 for stability. We haven't encountered any problems.

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TD
Infrastructure Manager at a logistics company with 10,001+ employees

I don't have an issue with the stability of the monitoring probes and the basic server. 

We have had a few issues with the web elements, as far as the dashboard. With the dashboard, it has to be manually refreshed. Occasionally, we reboot the server, or at least web services, due to the web aspect. However, these don't affect the underlining monitoring.

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Brian Massey - PeerSpot reviewer
Network Administrator at a educational organization with 501-1,000 employees

I have not had any problems with the stability of this solution. I have to reboot it once a year, which is a chance for me to do the updates anyway.

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MahmoudMohamed - PeerSpot reviewer
Network Professional Services Team Lead at e-finance

PRTG Network Monitor is stable.

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KC
Senior Manager, Enterprise Infrastructure at a manufacturing company with 1-10 employees

PRTG's stability is fine.

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TM
Head of Customer Service - Advanced Technologies at a logistics company with 501-1,000 employees

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze. the performance is reliable.

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CW
Systems Engineer at Converse Pharma Group

The stability is absolutely spot on, in terms that it will never go down. 

The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back. 

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CN
Director of Infrastructure and Technical Services at a healthcare company with 5,001-10,000 employees

PRTG Network Monitor is a stable solution. I would rate the stability of PRTG Network Monitor a ten out of ten.

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PD
System & Network Lead at Beachcombers Vacations

The stability of PRTG Network Monitor is good.

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RC
Operational Management at Eleven

PRTG Network Monitor is very stable.

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PA
Senior System Engineer at a healthcare company with 10,001+ employees

This is a fairly stable product and we don't have to do a lot of maintenance. They do come out with patches and we're applying them. We do have to occasionally reboot it, although I'm thinking it's not nearly as buggy as SolarWinds. In this version of PRTG, I don't have any issues that I'm aware of.

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AJ
IT Manager at SILVERSTRING LTD

The stability has been great. It even says when to do a reboot, generally. I've only ever had a couple of issues where I've left it on for too many months without rebooting it and it's gotten its knickers in a twist, but other than that it's been absolutely fine.

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US
Student at The Islamia University of Bahawalpur

I would say that this solution is stable, but we'd like something more out of it. We need it to improve a little bit.

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MC
IT Manager at a construction company with 5,001-10,000 employees

This solution is stable. However, it does require a significant amount of memory to run.

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KB
Jr IT support at localnet

It's very stable. Whenever something goes down, or there's any change in the network, it will tell me. It'll send me an email. The SNMP feature is very helpful for me. It's very accurate over time.

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RV
ICT-Manager at Heinen & Hopman Eng BV

The stability has been great. There are no bugs or glitches. We do not find that it crashes or freeze. It's been reliable. The performance is good.

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Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation

It is stable. So far, we didn't have any problem with the product.

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CW
IT Manager at a marketing services firm with 51-200 employees

The stability is great in a 64-bit deployment. If anybody mixes it with a 32-bit speed version or with WMI sensors, I have found it to be wobbly. But, a 64-bit deployment is significantly stable.

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AS
Information Security Analyst at a financial services firm with 51-200 employees

The reports I've had from the team on its stability are all good. It seems to get patched on a very regular basis. There are constant updates. We haven't any problems, we haven't had any downtime yet, and we've been running it for 18 to 24 months now. It's excellent.

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RC
Network Manager at Baldwin Family Health Care
JV
System Administrator at a government with 1,001-5,000 employees
SH
Operador at Arteria Comunicaciones SA de CV

There is maintenance required on the server, database, and files. That said, it is stable. There are no bugs or glitches and it doesn't crash or freeze. 

I'd rate the ability to scale nine out of ten.

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MR
CEO at a tech services company with 51-200 employees

It is a stable solution. The performance is excellent, and the reporting system is good. We can customize, and if we want to detect a particular time in demand or an outage for a service provider, we can easily identify it.

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ABHILASH R - PeerSpot reviewer
Network Security Engineer at Kerala State IT Mission

PRTG Network Monitor is stable.

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WM
Post Sales Engineer at Corvit Networks

It is a stable solution.

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JO
CTO at Joan Cross Infosystems Ltd

PRTG Network Monitor is stable.

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Amos CLEGBAZA - PeerSpot reviewer
Technician-type internship at EIGSI La Rochelle, Ecole d'ingenieurs generalistes
YA
Dev Ops Engineer at a computer software company with 10,001+ employees

The platform is stable - other than the issues with upgrading, we haven't encountered any problems with it.

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JR
CEO & Founder at SISTECO

The stability is excellent.

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Mourice Guya - PeerSpot reviewer
Information Technology Technical Manager at Laser Infrastructure and Technology Solutions

The stability of the PRTG Network Monitor is good.

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Heritier Daya - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees

PRTG Network Monitor is a very stable product.

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MA
Service management specialist at a healthcare company with 5,001-10,000 employees

PRTG Network Monitor is very stable. 

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TG
Engineer at a tech services company with 5,001-10,000 employees

So far there are no issues with the stability. The only setback is that I don't know why there's only one PRTG running the system. If one fails then redundancy is not there.

PRTG is quite easy to use as long you have the hang of it. The only problem are the legacy systems that don't have direct connection.

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DP
Head of Technology Architecture - Head of Network and Security Centre of Excellence at a paper AND forest products with 10,001+ employees

This solution is very stable.

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GB
Network Engineer

It is fairly stable. It gets a bit interesting the closer that we are etching in to the 5000 probe mark. 

There are some HA concerns. However, PRTG put that on the website and are not hiding it. One thing that I want to know, "Where the company is going with HA from here?"

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SH
IT strategist at Convergent Wireless Communications

I have not come across any situation which was so bad that PRTG has crashed.  

The stability and security of this solution are intertwined. PRTG is not static, it's always evolving and updating. Basically, the security situation at any given time makes PRTG's functionality vulnerable. Thankfully, they take this as a top priority, providing new solutions all the time. Paessler releases 7 to 8 updates a year to combat this issue. Because of this, I would say we're in lockstep with our security needs which also tie into the stability of the solution.

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DA
IT Infrastructure Engineer at Runshaw College

The stability has been good since it went in. It's never had any issues. It has just worked. It updates itself, it's easy to manage, easy to maintain.

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it_user407175 - PeerSpot reviewer
IT Adminstrator with 501-1,000 employees

We've had no issues with the stability.

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MH
IT Manager at Berrys Ltd.

The stability of the solution is very good. We've had no issues with it. It's pretty sound. It always works. I can't really fault it.

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AB
Network Administrator at a construction company with 201-500 employees

It's pretty stable. It's been up and running now for about two years, which is very stable. There has been the odd crash but that was more the server it was on rather than PRTG. It's very stable.

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RV
Regional Head of IT at a manufacturing company with 10,001+ employees

In terms of the stability of PRTG Network Monitor, I would rate it a three out of five because this works on the web browser, but it requires too many updates. You have to update it frequently. For example, as soon as it's not running on the latest version, it starts giving you errors on the browsers, so it has a big room for improvement in terms of its web GUI.

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JR
Senior Network Engineer at Axesat S.A.

The stability is there when you implement this generic service. We had to migrate in a bad scenario, due to the fact that we suffered from several issues. I still implemented it in one server to collect all the information. The product worked well and maintained its stability in general.

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it_user1062024 - PeerSpot reviewer
Infrastructure Analyst

It's very stable. It has to be when it's monitoring for failures in other parts of the system. We've had very few issues with stability. It's been very good.

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RE
server at a tech services company with 201-500 employees

PRTG Network Monitor is stable. 

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KM
DevOps Engineer at a insurance company with 10,001+ employees

It is stable.

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NH
Senior Network & Security Engineer at a construction company with 10,001+ employees

The solution is stable in my experience.

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GM
Group Information Security Manager at a comms service provider with 201-500 employees

If you have enough resources the stability is fine, fairly rock-solid. We're at double the recommended capacity in terms of sensors for our instance, and it's running fine.

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PM
Systems Specialist at a manufacturing company with 1,001-5,000 employees

It's rock solid. We've had zero downtime with PRTG.

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JW
Solution Architect at Ultima Solutions

I rate PRTG seven out of 10 for stability. It's stable, fast, and accurate.

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Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC

This solution is stable.

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Ahmed Nagm - PeerSpot reviewer
IT Solution Consultant at PCS

The solution is stable.

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AG
Network Engineer at a tech vendor with 51-200 employees

We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times. Maybe that might be due to a configuration on our side. 

From the stability point of view, it's 90 percent there.

Now that we have the distributor remote probes, it is pretty strong. The product used to be affected by load. This was because we were exceeding their recommendations. If you follow the recommended hardware guidelines and keep the sensor count to what they recommend, then it is pretty stable.

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RC
Operational Management at Eleven

It is installed on a Windows Server, and its stability is very nice.

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JB
Cloud Engineer at Software Cloud Limited

It hasn't gone down so far, so all good.

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DM
Director at a tech services company with 1-10 employees

PRTG Network Monitor is stable.

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SA
Director at a tech services company with 1-10 employees

The solution has good performance and I find it to be stable. 

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VC
Network Administrator at joplin schools

It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing.

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DB
Cybersecurity Engineer at a tech services company

I have never seen this solution go down once. Compared to everything else out there, which you see drop once in a while, this solution hasn't done that since we've taken it up.

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it_user650931 - PeerSpot reviewer
Technical Consultant at Celerity Limited

The only issues we had were self-inflicted. We massively exceeded the recommended number of probes on the collecting server and this caused the server to crash and stop collecting data. Once we reduced the number of probes, then the PRTG was stable.

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RC
Operational Management at Eleven

The solution is very stable. 

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JG
Senior Network Analyst at New Signal Systems

It's a stable product and I have not experienced any issues. 

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PB
Security Engineer at a wellness & fitness company with 5,001-10,000 employees

I have never seen it go down. I think it has only ever gone down when I have been messing with it and caused it to go down. The solution is nice and stable.

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DB
Cloud support engineer at grupo cma

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. The performance is good.

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JR
Network Engineer at a financial services firm with 201-500 employees

I've not seen any outages with it so I'd say it's stable.

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it_user720498 - PeerSpot reviewer
Monitoring Specialist at a construction company with 10,001+ employees

It depends on your company's IT infrastructure. Mostly security issues (firewall/proxy permissions, etc.) are the ones that could cause stability problems in my experience.

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RV
Regional Head of IT at a manufacturing company with 10,001+ employees

It is a stable solution. I did not see any challenges. However, the performance is not that good. When asked about stability, I will split it into two parts. When I go into the devices and I click on the devices, I should see all the devices immediately, I do not, which is a performance issue. When I click on one of the devices in the list of All Devices section, it should show me the graph and the monitoring statistics site. This is where it has failed many times, it does not show it. We complained about this to PRTG many times. I currently find the solution to be 80% stable.

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AK
Technical Manager

Over the approximately two years that the company has been using this product, it has been very stable.

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RP
Director - Operations at Shell Networks & Solutions Ltd

The stability seems to be quite reliable. It's a good product. I can't comment on dealing with any bugs or glitches. It doesn't crash or freeze.

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MP
Systems and Network Engineer at a tech services company with 11-50 employees

PRTG Network Monitor is a stable tool.

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it_user203934 - PeerSpot reviewer
Systems Engineer at a financial services firm with 1,001-5,000 employees

From time to time, you need to reboot the PRTG probe server.

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PB
Project manager at a tech services company with 51-200 employees

The stability at the moment is good. 

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LW
President at a tech services company with 51-200 employees

The solution is stable except for when you want to do upgrades and then they try to move everyone over to the cloud versions. 

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it_user865332 - PeerSpot reviewer
Engineering and Pre-Sales Manager at a tech services company with 11-50 employees

The stability is OK. 

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Buyer's Guide
PRTG Network Monitor
April 2024
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,394 professionals have used our research since 2012.