ServiceNow Now Platform Stability
The tool is pretty stable. I rate the stability ten out of ten. I have not seen an outage on our setups.
View full review »Stability-wise, I rate the solution a nine out of ten.
It is a stable solution.
Buyer's Guide
ServiceNow Now Platform
March 2024
Learn what your peers think about ServiceNow Now Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
MR
Mir Razvi
Solution Architecture at Accenture
The stability is quite advanced and much improved these days. Previously, I saw that there were a few glitches or immature functionality being introduced, but right now it's being standardized according to the industry, particularly in areas such as AI automation. I believe they have improved a lot since they started.
HK
reviewer1557612
Associate Partner at a consultancy with 10,001+ employees
The solution is 100 percent stable.
View full review »In the last six years, I have hardly seen ServiceNow Now Platform down one or two times in the production environment for a period of two, three minutes, or five minutes. In general, the solution's uptime is very high, while downtime is very low. My company does see some performance issues in the product, but it never goes down. The product provides 99 percent uptime.
Stability is generally good. However, there are occasional issues when performing upgrades and changes, especially when integrating with different applications in the database. During those changes, we experienced difficulties and communication errors.
I would rate the stability an eight out of ten.
View full review »It is a pretty stable solution.
View full review »I rate the product's stability a nine out of ten.
View full review »I would rate the stability a nine out of ten. It is pretty stable.
View full review »JS
reviewer2226330
Vice President at a financial services firm with 10,001+ employees
It is a stable solution.
View full review »I found the ServiceNow Now Platform to be very stable, with no performance issues.
The stability of the solution is good enough.
View full review »The solution is stable.
View full review »SF
Sabrina FID
BI Project Manager at Anywr
The product is stable.
View full review »I rate the solution's stability as a nine.
View full review »The solution is very stable. You are talking about 99.9% of the stability that that solution has. It's great.
View full review »This is a stable solution.
View full review »Now Platform is very stable.
View full review »MK
MalayKapat
ServiceNow Technical Consultant - PPM and HR at a computer software company with 10,001+ employees
I have complete confidence in the stability of the platform. It is very stable.
View full review »The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.
The look and feel will keep changing. However, the product and the quality of the product are really good.
It's quite stable, which is actually the reason why we use it heavily.
View full review »MS
Molifi Sehaole
Business Relationship Manager at Sasol
We are impressed with the stability of this platform. We are part of Europe, the Middle East, and Africa. Even with multiple languages, it was easy to adopt and to provide users in their respective countries with language enabled according to their needs.
View full review »JB
reviewer1735845
Senior Consultant at a healthcare company with 10,001+ employees
I rate ServiceNow 10 out of 10 for stability. You only need to go through updates once or twice to realize ServiceNow is a highly stable platform and continues to be one.
View full review »The product seems to be stable. We use it for very critical applications.
View full review »ST
SamirTafech
Senior Digital Enterprise Director at DetaSad
We use this solution on a daily basis.
View full review »JP
Jean-François Pietri
Chief Operating Officer at a computer software company with 11-50 employees
It's a stable solution. As they are providing a cloud system with multiple operation sites, in terms of reliability it's 99.97%
View full review »AR
Anil Ryakam
Servicenow Technical Architect at a tech services company with 10,001+ employees
We have found the solution to be stable.
View full review »PM
Pol Mas Viza
Director, Business Process at Seidor
We have not experienced any bugs or other problems with stability.
View full review »VM
reviewer1432494
Technical Architect at a computer software company with 10,001+ employees
I have not found any bugs or glitches. I have tried looking into the IntegrationHub features. I have tried looking into the APF features with ServiceNow. I was involved in setting up the SSO for ServiceNow across all the instances that have a card. It is not ready. We have still some migration to do, but SSO set up is ready. I set up the mail server.
I didn't find problems. My experience was good. It was not was complicated for me to understand. The tutorials and all the trainings which ServiceNow provides for us to set up the infrastructure or to try out the new features ensured it was not that complicated.
I tried these new features which have not yet been adopted in the organization. But I can not blame the platform for that, because I was trying the Virtual Agent features with my own personal developer on that.
The problem is you really need to have data to work on. If you want to train a model, you will be able to train it only if you have sufficient historical data. That is sometimes an issue, because when you work on your personal developer instance, the kind of data you have will be very limited and you will have to import some data from your production instance or some other instance to your personal developer instance.
When ServiceNow gives training, they provide a simulation platform. For this core training you will not be able to use the platform after that. So you need some time to really catch up and try different things to get a grip on what you're learning. The MS data was for working with the shape and I'm trying to get some data exported from our own production instance and import and try to work on that data. That is one issue I face.
So far, so good. But I cannot claim to have a very good knowledge of the entire platform. I have analyzed some areas and I found the experience good.
MJ
reviewer1294326
Delivery Manager at a computer software company with 10,001+ employees
Overall, it is a very good product. There are bugs that could be improved.
View full review »SM
reviewer1283106
Service Delivery Project Manager at a tech services company with 501-1,000 employees
Stability is 10 out of 10.
View full review »Buyer's Guide
ServiceNow Now Platform
March 2024
Learn what your peers think about ServiceNow Now Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.