The solution's initial setup is fairly easy. Setting up the jobs and establishing the SLAs for each job is easy with Unitrends. It is easy to configure each protected asset to have a specific retention. Since Unitrends didn't explain the process during the initial setup, we learned how to establish retention over the years and got better at it. Maybe Unitrends has a better process now, but back in 2017, when we initially acquired the appliance, its onboarding was not that intuitive.

After the first year or so, the engineers on my team scheduled time with the support people who helped them. So it is something that is covered under the support cost. We could have had a better overall onboarding experience when we initially set up the appliance. Maybe Unitrends has improved now because some other organization acquired it. They've expanded their toolset, and they have a much broader option of packages besides the backup appliance, like a service desk.

The initial setup for Unitrends is pretty straightforward. I implemented it at my previous company and found it easy.

I rate the implementation as seven out of ten.

I don't remember how long the deployment of Unitrends took.

I would rate the easiness of the initial setup of Unitrends as an eight out of ten, with the scripting part being a bit challenging. It took about three weeks to complete, mainly due to waiting for post-backups and testing. The appliance was up and running within a day and a half. The deployment process involved assistance from a Unitrends representative, guiding me through the setup and configuration in either the appliance or web interface, based on preference.

Our Unitrends Backup solution was easy and straightforward to install.

I would rate the product's setup a nine out of ten. The tool's deployment took half a day to complete. It mainly depends on the amount of data that is to be backed up and connectivity. 

On a scale of one to ten, where one is difficult, and ten is easy, I would rate the setup process of the solution as seven. For concrete completion of the deployment process in our company, it took two weeks. Apart from that, the entire setup was done in three to four days.

Because we deployed Unitrends on our own hardware, setup and configuration was not trivial.  And, for that same reason - upgrades were also complicated as Unitrends updates were built looking supporting a limited hardware set.

Initial setup is very easy and straight foreword. You will need to program the Unitrends appliance with network configurations. Next will be installing the client on each workstation. This can be pushed on Windows 7 and earlier. Server 2012 and Windows 8 will require you to visit each workstation.

Configuring some of the advanced features however can be very tedious and difficult. A call to Unitrends support more than likely will be necessary.

I didn't do the initial setup. However, when we converted the second remote to a local support, they guided me through the entire process.

Very simple. You just put in a name and an IP address, then browse to the website to get to the console, deploy agents, and start backing it up.

I was not involved with the initial setup. It was inherited by me. 

Initial setup was not difficult, but did require planning.

The initial setup is pretty straightforward. There's a good interface where you can log in, and you can start deploying it in your business and start backing up the environment and the appliance. In terms of configuration, it's straightforward. The nightmare is racking and stacking the appliance. It's pretty heavy.

The deployment time is relative to the customer's environment. Some customer environments will be very smooth. It won't take much time to deploy and backup the environment. Some customer environments will have some bottlenecks, whether it be on the network or the storage level. Some things can be deployed in minutes, but the challenges are to be faced on site, and sometimes it can cause delays for as long as a month.

The initial setup is complex and the configuration process is not easy. 

The initial setup is easy and it can be deployed in a couple of minutes.

It was pretty straight forward in setting up at the beginning. The original software was probably a little easier to use than their current software.

I had excellent help from my reseller.

The initial setup was straightforward. We received help once we were up.

The initial setup is straightforward.

It was straightforward in the initial setup, but a bit more complex in the tuning and tweaking.

It was actually very straightfoward

The initial setup is pretty straightforward if the planning is done well. It is very important to realize that it isn't just a plug and play thing. You must do proper planning and get your capacities right. You can't just do a lackadaisical implementation. So it is not straightforward, but it's very well sorted out by the time it goes into production. They do provide templates for the setup and essentially they give you an entire project plan. 

The time it takes to deploy the program will depend on the size of the customer. A small client's deployment will be very fast. But you have to plan first and have to look at the client's capacity, how much they're backing up and how often they're backing up. Then you can cut their RTO's and RPO's down. You must include the business planning, what their objectives are, and then fit everything within that framework. If you try to miss a few steps and wing it, the program won't work for you.

Very straightforward.

It was probably as simple as could be considering that every environment will need some amount of tweaking.

It was supposed to straightforward, but ended up being complex due to unforeseen issues by Unitrends support.

Fairly easy, once I got my head around the way they set retention policies.