Unitrends Review

Great technical support and follow-up


What is our primary use case?

We use Unitrends Appliance across our infrastructure to backup both physical servers and virtual machines.

How has it helped my organization?

Unitrends is efficient of running virtual machines and Physical servers inside it with a feature called instant recovery. With this, my business critical machines almost will never stop. Unitrends changed my backup window to half the time spent before and the space used too, the de-duplication is very high

What is most valuable?

The most valuable feature is the technical support and instant recovery.

What needs improvement?

I would like to see the improve High availability features like switchover and switchback process. also unitrends boomerang compatibilities. 

For how long have I used the solution?

We have been dealing with Unitrends for about 2 years

What do I think about the stability of the solution?


What do I think about the scalability of the solution?


How are customer service and technical support?

great Technical Support. they fixed some serious setup issues and made sure everything backed up correctly.

How was the initial setup?

The initial setup is easy and it can be deployed in a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

we are satisfied with the pricing and licensing options. 

Which other solutions did I evaluate?


What other advice do I have?

In summary, this is great software and we like a lot of features.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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