Worksoft Certify Benefits

Wayne Fisher
Global ERP Test Manager at a healthcare company with 5,001-10,000 employees
It has cut down on the amount of low level, grunt work that business analysts have to do and can free them up to do more critical thinking. Before we had test automation, we were running tests and relied on people, which was very time consuming. A business process test might have 100 to 150 steps across different applications, and we don't have a single person who has expertise in all those applications. When executing a manual test, we have to balance the test between different people to do their steps. In a typical project, we might have 100 to 150 of these types of tests running. The coordination of the testing process where you have to have different people available at different times is very time consuming and inefficient. What automation has done is cut that cycle dramatically because automation does not have to worry about having to find the right order management or warehouse person to do their steps. The automation just runs through, then the business analyst can review the results afterwards. Therefore, it has been more efficient, cutting our testing part down by almost two-thirds to 75 percent. Our automation tests are more robust than our manual tests. We found our test lab would grow over time because we didn't have a lot of discipline within the team for manual testing to have a master test which could be used repeatedly and revise as necessary. So, they were creating a new test for every specific little thing that they wanted to test. They were setting up these manual tests where they had ten to 15 tests which tested the same thing, but not quite. Therefore, it became a bear to manage. Whereas, with automation, because it is more controlled, we have a core set of about 125 automation tests entered into our library. That's in our change control. Therefore, we know exactly what the state of our tests are. If there is a new business process or new wrinkle in a business process, we didn't have a defined process, so now we are updating automation tests. The quality of the data that we're getting out of test from automation is much higher than we received out of manual testing. If we know the automation suite is parsing, then the application is working properly. With automation, we have more confidence that if the test is parsing than the application under test is working correctly. View full review »
Manuel Hermoso Martinez
Senior Consultant at a tech vendor with 10,001+ employees
We are able to run our test phases faster. Once the scripts, the test cases, are ready and automated, not only are we able to check our systems or landscapes during the test phases, but we can proactively monitor our development and test systems. Proactive monitoring of our systems is very important for us and was not possible before because manual testing is just too time intensive. Worksoft Certify helped us to increase time savings. We didn't start test automation in general with Worksoft Certify. We did automation before with our own tool, but it helped us to increase the coverage of test automation and to increase the time savings. We had a success story with two teams. For the execution of the scripts, we had time savings of 82, 88, 95, and 90 percent. And for the speed, it was between nine and 21 times faster than manual execution. It's not necessarily saving us money, but it's helping us to free up the capacities of our end users to work on other stuff. Instead of doing testing for two days, they can work on bug fixing, developing new features, etc. That person still gets the same paycheck at the end of the month, so it's not saving us money, but it increases the value of our products. It increases the quality of our products. The reason for that is we are not customer-facing. We are dealing with internal teams and internal products. We are not selling anything to the outside. We are with the internal IT department. For the development teams and the sales team or the consulting team it might be different. But we are not really going out, selling our products and getting the revenue for the company. This is done by other teams. View full review »
Colin Hickman
Test Automation Engineer at a healthcare company with 1,001-5,000 employees
We are a subsidiary of a larger company and we are focused on rolling it out, at the moment, to our larger company. With the tool's simplicity of use, where we are able to have a code review occurring, in that sense it will be useful in being able to roll it out to the greater company. We will be able to give it to the people who are experts in their areas, rather than trying to pass off test cases to one centralized location. It will be centralized automation and we'll just have one central COE. Automation using the solution has saved testing time. I couldn't give you a number of hours or days because we're still in the beginning stages of trying to roll it out globally. We haven't been able to use the product and reuse automation. The whole point of automation is that the upfront cost to automate something is heavier and then, as you reuse it, it reduces the testing cycle. We're still investing in the earlier stages where perhaps we have spent equal parts right now, but we intend to see a reduction as we capture more and more. Certify has also enabled us to find more defects. While I'm focused solely on automating and testing, so I don't have access to the defect count number, I know we have found defects, which tells me that we are finding defects that wouldn't have been found otherwise, or defects that wouldn't have been found as quickly. View full review »
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,214 professionals have used our research since 2012.
Judy Zeman
Manager, QA at United Technologies
Foremost, it has allowed us to test more in a shorter period of time with fewer people. We are able to test more cases and broaden our scope of testing. We've also been able to identify some issues in our quality system prior to moving changes into production, which would have broken something in production. Therefore, one of the things that we do is "lights out" testing. We run all of our automated scripts in our quality system on a regular basis. We do this for two reasons: • The first reason is self-serving. We want to keep the scripts healthy. If something changes such as a process change we're not aware of, or if data that we're using in our scripts becomes obsolete (marked for deletion) and has been replaced by a newer model, those would break a script. We can identify scripts that need edits and make these changes. • Our other objective is to identify things that people are working on, like support tickets, enhancements or projects which may have an effect downstream in our processes. We have been able to catch a couple things. One issue would have stopped all shipping out of our plants. Another one would have shutdown receiving in several plants. Another issue would have affected production scheduling. View full review »
Heather Whitfield
IT Program Manager at Applied Materials
The freshest example is some of the RPA-light activities that we have done. We have been able to save on a lot of manual work for some very highly skilled, expensive resources. This has been able to free up a significant amount of their time so they can spend more time on innovation and more creative, value-add activities. That's been one of the more rewarding things that we've done, and the most appreciated. We run our tests and our full suites every week. We have them scheduled in batches so certain sections of our scripts run every day, then we run them through the whole suite every week. That is how we maintain them by running and repairing them. To run them every week and make repairs takes us maybe two hours. Because they are scheduled on batches to run, it's lights out. They are pretty hardened at this point, so there are not a lot of repairs for data, etc. If there is a break, it is usually because there has been a change to a process that we were not aware of. Our automated scripts are the company's best business process documentation, as we don't have a business process management tool. Therefore, if anybody wants to know about our business processes, they come to us for something like training or new production support resources. They will come and watch our automation if they want to understand how the systems work. View full review »
Joe McIvor
SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company with 10,001+ employees
The autotesting piece has allowed us to complete testing more quickly, which helps us with our agile sprint. We are getting our releases out at the end of every four to six weeks, then pushing them out. Thus, we're delivering value in terms of our website being faster. The whole autotesting piece has helped us get there and deliver that. This has saved us time. View full review »
Santhi George
Testing & Quality Assurance Manager at Johnson Matthey Plc
We have never had any systematic regression testing regime in the organisation. This has helped in building an automation framework across our SAP application landscape, thereby introducing mandatory regression testing across all our key systems and improving the overall quality across our production systems. From an audit perspective, results generated from Certify (BPP reports) provides detailed test evidence which is also being utilized for internal training purposes/training guides, etc. The BPP reports also provide details on failures along with screenshots. We have a variety of complex systems in our landscape, one of them being the Openlink Endur which is a commodity trading and risk management system. We are currently building an automated regression test suite to support application testing for Endur. Our weekend regression tests are performed in 'lights-out; mode. Tests are scheduled to run at a certain time over the weekend using the Execution manager functionality. Usage of Certify has also prevented some major defects going into Production and we have seen significant savings in all manual testing activities as the business users/functional teams are getting more time to perform 'value- adding' activities. Post our recent upgrade to Solution Manager 7.2, we are currently in the process of implementing the Test suite functionality and the integration of the same with Certify. We expect Solution manager to be the single source of truth bringing out all the results from Certify which is going to be extremely beneficial from an audit perspective. We have already implemented the integration of Certify with HP ALM in our landscape. Moreover, we have this reusable asset now which can be run frequently to support all our projects and change requests across our legacy SAP systems. Even last-minute testing requests are being accommodated by utilising the automated regression suite without any dependency on business users/functional users for their efforts. We use it across the multiple projects which need immediate assistance and for our weekly regression cycles. To give an example of a recent project which was a major platform migration from a Data Centre in Asia to Europe which needed extensive Disaster recovery testing and Functional testing/User acceptance testing. The initial testing estimate was approximately five to six weeks, however with the use of Certify we could do extensive testing in less than three hours saving many weeks of manual testing effort. View full review »
Vincent Immink
Test Automation Architect at a transportation company with 10,001+ employees
Because of the fact that we started just six months ago and we have a small team. But slowly but surely we are gaining more audience; more people are starting to get interested. That should lead us to be able to start implementing it the way it should be done. We have done some regression testing and, when doing so, we found real issues. So it has proven itself to be useful during regression testing at least. We have definitely seen savings in testing time. Scripts are executed five or even 10 times faster than any one of us could do by hand. While we don't do so at the moment, we are going to start executing them in a lights-out environment. We will run tests during the night and get more numbers, execute more tests. That should also help us save time. We have to get the experience and the numbers for this, but I think it will save us a lot of time. View full review »
QaDevelo01dd
QA Developer II at a university with 10,001+ employees
Our company automates a lot of functional tests for SAP. The automated tests are included in larger integration tests of SAP transaction, workflows and end-to-end processes. Successful implementation and execution of Worksoft Certify tests has been faster than execution of the tests manually. With other tools, it was hard to get successful technical execution right quickly. Automation is not easy. Worksoft Certify makes it easier yet flexible enough to handle some of the most complex automation tasks. Every time steps are automated, test execution times are reduced and application problems are identified faster. Every time that the automated script runs (many times if developed early enough and applied with each change of the application being tested - in the current environment and leveraged in another environment), the investment of work made to develop the script is realized. The more times that the test is executed, the risk of problems going undiscovered is reduced. Testing time is shortened. Avoiding the tedious tasks of manual testing easily repeatable steps saves money. View full review »
Paul Pandian
Principal Consultant at a tech services company with 10,001+ employees
If you look at the customer's experience, we have seen that if you take any testing engagement, whether it is large-scale system integration testing activities, UAT, or regression testing, and have seen that companies involve their business workforce to do lot of manual testing. Then, the business needs to take from the business critical activities and focus on testing. Worksoft significantly reduces the testing effort involved, so they can focus on their business critical activities. View full review »
Oliver Heil
VP Test and Quality Management at Deutche Telecom
Improvement means for us that we have to be better in quality. Due to automation, you can run every automated test case twice a week. If you do it manually, you do it once per release. This is a quality improvement. We always have to be more efficient. E.g., if we can directly automate test cases, so if we are using older test cases, then by just switch the company code (national company), we don't have to do it manually. We are able to directly automate the test. This saves money, which is always important for our top management. View full review »
QaManage7e09
QA Manager at a manufacturing company with 1,001-5,000 employees
We used another tool for many years. It became unworkable because of the length of our scripts and how many of them there were, and how they were linked together. They became cumbersome in the other tool. It's much easier in Certify, and Certify can handle them, no problem. In addition, our organization is implementing Agile, we're moving towards continuous development, and I don't see how we could do that, in any imaginable way, without Certify. We're able to import our changes weekly, based on the results in Certify. And we're confident that because of having tested the main business processes, fairly rapidly, within one day, we can tell whether the imports are going to break anything. It has absolutely enabled us to automate and save time. The weekly imports of the changes allow the developers to plan on a weekly cycle, which increases the speed of their development. They don't have to wait for a release or anything else, they can test their changes quickly and get the results the next day. They know that they're able to import with no problem. Finally, it has helped us cut test maintenance time. View full review »
Manjunath-Rao
SAP Manager at a logistics company with 1,001-5,000 employees
We have a weekly release. A weekly release means every week that we have testing going on. The particular year where we started is called the asset management area. We could never run our Intuit testing, and we have a whole lot of Intuit testing. This one product helped us pass the testing with the Nighthawk testing, which is working on the Nighthawk manager. That's the one that we use. We can switch it on in the night and run the testing, then come back in the morning and see what has been completed. If there is any fail, we can even analyze it. We can use the evidence document to pass it on to development team to tell them, "This is where we failed." It has improved on our defect management time. It has improved our test execution time. I don't need to manage these things, just sit somebody down to look at how the script runs. There are a lot of ways that it has helped us. View full review »
Stan Butler
Principal Software Engineer at a retailer with 501-1,000 employees
Prior to Worksoft, there were three different individuals within the company who worked collectively for about three years trying to automate just one of our smoke tests for our point of sale system. A lot of them got pretty far, but they weren't able to finish. However, with Worksoft, we have been able to automate six of our smoke tests in four months. View full review »
Piyush Lohana
SQA Test Automation Lead at CHEP USA
It helps us to implement automation testing as part of most projects, so the need for manual testing can be reduced. This really accelerates the testing process as a whole. Before, where it could take ten days to test a project, now it takes only one or two days to do the complete testing. So, it helps us to reduce our testing timelines. We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars. View full review »
TestingC9411
Global Testing Solution Lead at a consumer goods company with 1,001-5,000 employees
These are some cases where automation helped: * Mostly in the area of project testing, the most immediate benefit is when you historically have manual testers do a certain job, and a full regression testing was previously done 100 percent manually. We have had cases where the release testing for an entire region would take around 12 weeks. With Worksoft, we are now down to two to three weeks. * The second benefit would be production execution runs. This would be where we run test cases to do certain transactions, like mergers and acquisitions. Or with asset migrations, there are hundreds and hundreds of lines of assets, that we just need to set up, which can be done by Worksoft. View full review »
SystemEn9eb8
System Engineer at a transportation company with 10,001+ employees
We have Worksoft Certify on everyone's desktop. So, when we want to trigger automation, it is a advantage. We use Worksoft Certify for smoke testing and regulation testing purposes. View full review »
Jesse Blakemore
Associate Manager Intelligent Testing at Accenture
People focus on what they actually want to test and define it in a more detailed way. It shines a light on what they are testing, along with the speed and adaptability. View full review »
Ted Devoe
QA Manager Business Applications at a university with 10,001+ employees
We do automation of both SAP and other applications: One of them is our new grants management system. Originally, they wanted to do everything manually. Now, they highly rely on us to do testing in very short periods. We do web UI testing of modern applications. In our environment, we have SuccessFactors, plus SRM through Fiori. We also do performance testing and end-to-end testing of packaged applications, like SAP, InfoEd, and OnCore. View full review »
Automati7a02
Automation Engineer at a pharma/biotech company with 1,001-5,000 employees
We have already found some defects using the test automation. One of the bigger value-adds that we had was extracting data from our warning systems to be inputted into our new learning system. We automated because of the value. Our business users do a lot of regression testing. They often don't have the time when we need to get the testing done, so this frees them up to do more value-added work for the company. View full review »
Ywanda Jackson
Testing Lead at CenterPoint Energy, Inc.
We have an internal web portal, as well as an external. We did automation for it to do regression testing and build a test space. View full review »
Euronica Olivier
Quality Assurance Manager at CHEP
Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users. This is essential for us. View full review »
SrAnalys4c5f
Senior Analyst at a consumer goods company with 10,001+ employees
Previously, the business was spending a lot of time on processes. So, we started automating and executing these processes on a weekly basis. Last year, we had planned and resourced only one major upgrade, but due to this automation work, we were able to add one extra upgrade. View full review »
reviewer1032432
IT Automation Specialist at a energy/utilities company with 1,001-5,000 employees
For this SAP upgrade or implementation, the business users are creating building blocks in their areas, then they're changing the building blocks into long end-to-end scripts to do a complete end-to-end testing to speed up the UAT. It definitely has a bigger coverage of UAT testing. View full review »
Saurab Juneja
Automation Lead at a tech services company with 10,001+ employees
With one of our top clients based in the Midwest, we have around 2500 automation scripts. These are not like unit level scripts, they are like big scripts. Previously, our development time for a medium complexity script was approximately three to five days. Now, it has come down to one and a half to two days. View full review »
Principad27d
Principal Consultant ERP at a tech services company with 10,001+ employees
It is a great improvement, especially from my client side, where I have implemented it. One of my clients wanted to replace weekend production and support. They were using mini applications that did not need to work on the weekends. So, it was purely replaced with Certify's automation, so they did not need to come into the office on the weekends. This saves a lot of time and frees employees up on weekends. View full review »
ITQual3213
IT Quality Assurance Manager at a manufacturing company with 10,001+ employees
When we used it for web based application, so it was quite poor. View full review »
Colton Otterness
Business Analyst at a manufacturing company with 1,001-5,000 employees
We configured Worksoft to setup our SAP testing environment after a refresh by regenerating all of our testing users. This sets them up with the right access, the right approvals, and everything on the back-end so we can do our scripts the next night. View full review »
SrManage29b8
Senior Manager at a tech services company with 10,001+ employees
Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring. View full review »
ProductD278c
SAP Configuration ERP II at a energy/utilities company with 5,001-10,000 employees
Worksoft is used for manual processes that needed to be automated. This has helped us make our processes be faster and more efficient because there are no manual interruptions or errors. View full review »
Divya Nayak
Team Leader at SOAIS
We have something called automatic processing in SAP. Previously, the company was doing it manually, which used to take hours to days. Now, we have a script that processes 200 to 300 orders per day. Everything is integrated with SAP and the web, and it works smoothly. However, we are not yet using it for web UI testing. View full review »
Automati4865
Automation Test Specialist at Lennox International
We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort. View full review »
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,214 professionals have used our research since 2012.