Zoom Reviews

Right now for meetings, we are using Zoom. We use it for video communications. Since the pandemic started we started using Zoom. Our first experience we had a problem with security. We got people bombing the meetings. 

The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing. COVID-19 is showing us a new way to communicate, that everything doesn't have to be face to face meetings. And so the more you can really understand the capability of the software, the better you are.

It is difficult to collaborate. You have to book a meeting first before being able to do anything. We have had experiences where the meeting has frozen. We had to shut it down and get back on again to keep going. Zoom has privacy issues and also stability issues. I would like to see integrations into other applications. It would be nice to have multiple people be able to collaborate on the same screen.

We have been using Zoom for three or four months. Since the Pandemic started.

I would much rather be using Teams and be able to dial up anybody. With Teams, you can collaborate and share files with anybody. Teams are more dynamic. We have also used Skype.

I would rate Zoom at a five on a scale of 10. I don't think it has all the integration. This is also because of security issues.

Our primary use case is for our engineers who spend some of their time working remotely. For now we have four people in the company using the solution but we're in the process of encouraging use of the solution for our customers who need support so they will no longer need to go to customer sites. The main reason is that when it gets to the level of engineering, we need to dedicate a particular team to do the remote support and they need to work on something which can be used easily at any time. I'm an enterprise engineer and we're a customer of Zoom. 

The valuable feature of Zoom is that it's easy to setup and is very user friendly. It allows for both support and communication at the same time.

The only limitation is that when you're sharing your screen, it's only dedicated to one particular window, not multiple windows, as opposed to Teamviewer where you can have the entire environment and access the laptop rather than sharing a window. 

I've used the solution for 18 months.

I find it more stable than other products such as AnyDesk or Teamviewer.

It's a scalable solution. 

I haven't needed technical support because it was easy for me to navigate through and find what I was looking for. It is self-explanatory. If you want a meeting, you look for a meeting. If you want support, you go for support and it's open, transparent.

Initial setup is very straightforward.

It's important to create an awareness of the product and its uses to customers because most customers over here don't understand what Zoom is. This is not only for meetings but for our technical support. It saves us so much time not having to travel great distances. 

It's straightforward and very easy to implement. It doesn't need any dedicated process to install or to configure. All you need is just an email account or a Facebook account and you're good to go.

I would rate this product a nine out of 10. 

We have more than twenty area offices across the country, and this solution provides us with Video Conferencing for collaboration and meetings.

Previously, our management or training staff had to travel cross-country for meetings. The expenses associated with transportation and lodging were significant. Now with the help of this solution, we can create an interactive session with our audience. We have met deadlines related to business issues and making decisions with the help of Zoom VC. It is a very cost-effective solution.

The best thing about Zoom is that it is very easy to use. You can easily schedule a meeting and invite anyone, with or without a Zoom account. It is also able to integrate with Polycom devices.

It is important for us to have Zoom integration with our Active Directory environment.

We have conducted lots of meetings with Zoom and have found it to be a very stable solution.

We have had a good experience with customer support. They immediately respond to our queries and problems. 

We had previously used Polycom, but it did not work well in a low bandwidth environment.

It is a cloud-based solution, so installation does not require too much expertise.

Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense.

We evaluated Lifesize Video Conferencing, Onstream Webcasting, and ClickMeeting. These VC solutions did not fulfill our requirements.

If you have a large audience then you must go with the Zoom Video Conferencing Solution. With this solution, you will have good picture quality without any distortion, and you will enjoy multiple features at a very cheap price.

Overall Zoom functions well.

The updating feature of Zoom needs to be improved. 

I have been using Zoom for approximately two years.

I have not needed to contact the support of Zoom.

I have used TeamViewer and StarLeaf.

I rate Zoom an eight out of ten.

We are using Zoom for meetings.

The most valuable feature of Zoom is having the ability to be able to share your screen and chat whilst you're online.

Zoom could improve by having more dashboards.

I have been using Zoom for approximately three years.

I have not had any issues with the stability of Zoom.

We have approximately 10 people using the solution at my organization. We plan to increase usage in the next nine months.

I have not contacted the support from Zoom.

I have used Microsoft Teams.

The initial setup is very easy, it only takes a few minutes.

I am using the free version of Zoom.

I would recommend this solution to others.

I rate Zoom a seven out of ten.

I am using Zoom for online courses because my professor uses it. I watch my classes on Zoom. 

I both the Zoom application and I use web-based version.

Zoom could improve by being more user-friendly.

I have been using Zoom for approximately two years.

Zoom is a stable solution.

I have not used the technical support from Zoom.

The initial setup of Zoom is simple, it is similar to any other application.

I did the implementation of Zoom myself.

I rate Zoom a six out of ten.

I use the solution for digital calls. I keep in touch with family and friends using it.

It's very simple to use. 

The video conferencing is great and very easy to access.

It's helpful for sharing information and communication.

The installation process is very simple.

The stability is very good.

I can't speak to any aspect that needs improvement.

I've used the solution for about half a year at this point. It's been around six months.

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. 

I've never directly dealt with technical support from Zoom. I wouldn't be able to rate their services. 

I've also used Skype.

While I typically use Zoom to cover my personal needs, my previous employer used Microsoft Teams and I'm pretty familiar with that solution as well. 

The initial setup was straightforward and simple. I would rate the process at a five out of five for the level of the simplicity involved. 

The process itself is relatively quick.

I was able to handle the implementation myself. It's not difficult. I did not need outside assistance. 

I can't speak to the exact costs of the solution. It's not an aspect I dealt with.

We have web-based access to the service.

I'm not sure which version of the solution I'm currently using. 

I would recommend the product to others. 

I'd rate the solution overall at an eight out of ten. It does what I need it to do.

We used the solution mainly for virtual meetings.

Although sometimes the latency of the network is high, it was performing well, even when using the video features. 

It was easy to use for screen sharing or sharing applications. 

It was also easy to use on the phone. It was straightforward. 

The solution is stable.

It's easy to set up.

I can't speak of any shortcomings. It worked fine.

During the COVID crisis, we started using Zoom, which means we started using it about a year ago. 

The product was stable. There were no bugs or glitches. It didn't crash or freeze. The performance was very high.

We didn't experience that much from a scalability point of view. Most of the meetings were team meetings where the number of people connecting was not that high. I cannot verify its ability to scale. We have, however, used it with 20 people at once easily and never ran into issues.

We have previously used Skype at the company as well. We do not use it anymore. We also use Microsoft Teams alongside Zoom. However, the company has established Teams as the standard product now.

The initial setup is very straightforward and simple. 

I had my license and the company also had a license. I'm not sure how affordable it is for a company, however, they do make it very affordable for individual users.

I'm just a customer and an end-users.

I would rate the solution at a nine out of ten. I was pretty happy with its capabilities. I'd say that it's easy to use on any device and very simple in general. Therefore, I'd easily recommend it to others to try.