Zoom Reviews

The product is one of our prime platforms for delivering remote services.

The main feature I like with Zoom is that it allows me to do remote control and get access to the system so I have remote hands that I don't have to depend on the customer or the client to do things for me. They just give me access and I would be able to do what I need to do. That's one of the good features there. It also allowed me to easily transfer files back and forth.

The solution is very user-friendly.

The solution is easy to scale.

As long as you have good connectivity, the stability is good.

The initial setup is simple. 

If a user has bad connectivity, Zoom will not work well. 

I can't say anything is lacking. Overall it's pretty sufficient. 

They may need to scale it some more in terms of global users. 

Stability is pretty good, and the performance is decent. However, it's very dependant on the connectivity If the connectivity is poor, the stability won't be so good. 

Scalability is possible with oom. It's not a problem to expand it as necessary.

When we do training, we can add quite a bit of people. We've never had an issue during training sessions. 

Right now, everybody in our organization uses Zoom.

We've never needed the assistance of technical support Everything is pretty straightforward. The solution is problem-free.

I'm also familiar with Microsoft Teams. Given what it is now, Zoom is pretty different from stuff like Teams. Teams is very corporate and as far as remote control and stuff are a lot more restrictive. It's not as user-friendly when coming into those types of things.

I'm just part of corporate. I don't know the exact cost of the license. I can't really speak to that.

I don't know what version I use is. It gets updated every time I use it, therefore, it is likely the latest version.

Zoom is the way to go. I haven't had any issues with it.

I would rate the solution at a ten out of ten. 

I generally use Zoom for meetings when presenting to potential customers. It's a good way of being able to present information. I own the company and I'm a customer of Zoom. 

It's great that I can see people when I'm talking to them, it's really important to have that feature and to connect to clients. I also like the ability to share graphics; the ability to go through a PowerPoint presentation or share other visuals is very important. Beyond that, I know there are lots of other capabilities that we haven't used very much.

There are sometimes too many parallel meetings going on and the system gets overloaded, somebody drops out or we have to start over again. That's something that could be improved. 

I'd like to see 100% reliability in the solution. I also find that the controls are a little awkward, but that's a minor point. It's really the consistency and the reliability that are the big issues.

I've been using this product for a year. 

It's a stable solution most of the time, but I think it's dependent on the number of users at a given time. Too many users and you can have some issues. 

In general, the solution is scalable although there are occasionally issues when meetings are conducted in parallel and we might lose a connection.

I've made one or two calls to customer support and shared emails with them so it's been quite limited. I got a reasonable response, they were pretty decent.  

I think the main thing I would suggest is to get some kind of assurance that there won't be overload problems. I believe one of my clients has some kind of arrangement or package with them and we've never had a problem on any Zoom meeting with this client. 

I find that I can have more meetings and greater effect using Zoom. I've had many live meetings and conference calls over the years. It's difficult to connect with clients on a conference call. Zoom makes meetings as effective as a live meeting or close to it.

I'd rate this solution an eight out of 10. 

We use Zoom for calls and organizing webinars and online conferences.

I like Zoom's registration form. The solution is easy to use for customers, and they don't need any external software. Zoom allows users to stream on YouTube, which is a nice feature.

We don't like Zoom's technical support. I don't like that Zoom users have to use the app somehow. Other solutions are better organized because customers can use just the link in their browser. Zoom should add some visual effects and features like those in StreamYard. Zoom should have more functionalities for large online events.

I have been using Zoom for two to three years.

Zoom is a stable solution.

The solution is not very scalable for streaming and modern online events. Zoom's scalability is fine for generic meetings because it's free.

The initial setup of Zoom is super simple, and I can do it myself.

We pay a monthly licensing fee for the solution, and sometimes it's pricey. It is difficult to explain to our accountant why we should use this subscription for large events when we can use very nice streaming platforms for this budget.

The solution is fine for hosting webinars. Something generic like Zoom lacks functionality. Zoom events are okay, and its price is okay. We can't adjust some nice and trendy features like on other streaming platforms, where we can add commercials, run text on the screen, and switch the screens. I don't like that Zoom is a bit generic for such features. We will no longer use Zoom for the next big online event.

The solution is deployed on the cloud in our organization. The solution's video quality is not so good, and it can be better. When users have to record a pretty long call or conference, it can be split into two different files with different resolutions. The solution's screen-sharing and presentation capabilities are okay. Zoom is a must-have solution, and users have no choice but to use Zoom.

Overall, I rate the solution a seven out of ten.

Zoom's most valuable feature is communication.

There could be more integration options for Zoom.

We have been using Zoom for five to six years.

I rate Zoom's stability an eight out of ten.

The product is highly scalable. I rate its scalability an eight out of ten.

The initial setup is easy. I rate its process a nine out of ten.

It is an inexpensive product. I rate its pricing a two out of ten.

It is a good product. I rate it a nine out of ten.

We use Zoom for virtual meetings. We have 250 people in our company using Zoom.

This is a cloud solution.

The video stream is very cool, and it's an efficient solution.

It could be more user friendly, like having permission to share documents quickly with other users.

It's a heavy application that requires a lot of bandwidth. I would like to see Zoom incorporate those features where you can share documents and form teams while still maintaining efficiency.

We have been using this solution since 2019.

The solution is stable.

It's scalable.

Before using Zoom, we used Cisco Webex. Compared to Microsoft Teams, I see Teams as being very heavy. I see it as a solution that was developed in a rush. It's just too heavy if you don't have the bandwidth. It's not as efficient as Zoom.

Zoom gives you the experience of seeing the other person who you are conversing with, even though the person is remote.

Installation is very easy.

We did the installation ourselves.

I would rate this solution 9 out of 10. 

I recommend this solution. It's very comfortable and easy to use.

We primarily use the solution to conferencing for meetings. We simply use it for video conferences. 

I really like its ability to handle large meetings. Zoom has is the capability to support many individuals in one meeting at a time. With Teams, we are limited to 250 users and Zoom allows us to add more people than that to the meeting.

The interface is very intuitive. It's very easy to use. 

It's a great tool. The product has great sound and video quality.

The installation process is very simple.

I don't use the solution very often. Therefore, I can't speak to dealing with any missing features.

In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay.

It would be nice if they could add collaboration tools. With Microsoft Teams, for example, you can work directly on a document when you are on a call. It would be nice if you could do something similar on Zoom.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the quality is good.

The solution can scale in the sense that you can add many people to one call. It's better than, for example, Microsoft Teams. 

I've never dealt with technical support. I haven't had any reason to contact that. Therefore, I cannot speak to how helpful or responsive they would be.

Our office use is using Microsoft Teams.

Zoom works better for when you need many people in one meeting. 

The only reason we use Teams instead of Zoom is we have Microsoft in our business and we have to use it.

The initial setup is very simple and straightforward. It's not overly complex or difficult. To deploy the solution takes one or two minutes. The package is very small. The software download is 10 or 20 minutes or something like that. It is a very short time.

We don't pay for licenses. When our clients are using Zoom, we must use the free version.

I'm not sure how much the paid version costs.

We are just a Zoom customer and end-user.

Last week, I updated the solution, and therefore am on the latest version of the product. However, I don't know the exact version number I am now on.

During the pandemic, we really did use Zoom a lot. 

It's very easy to use. It is very stable. It has good quality. You can use it with any device. It's a great tool. I've had a great experience with it overall. 

I would rate it at a nine out of ten. 

We use Zoom for video call sessions.

Zoom drastically reduced the amount of travel because most customer meetings can be done via Zoom meetings. It makes training and webinars quite interactive with the help of breakout rooms, which is quite nice.

The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings. Interacting during the meeting by highlighting things, using whiteboards, and chatting makes it an interactive and good experience. The webinar functionality and the interaction options during meetings are useful features of Zoom.

I often use a highlighting feature in Slack Huddles, which makes it easier to point someone in someone else's screen share. Zoom should include a highlighting feature like in Slack Huddles. The solution is not very useful for chat and lacks highlighting functionality.

I have been using Zoom for four years.

Zoom is a highly stable solution.

Zoom is a scalable solution. We have a couple of hundred Zoom users locally, and we have worldwide around 1,000 users.

We use the cloud version of Zoom. Users should really focus on the video conferences and webinar functionality. Zoom is not designed for chats, channels, or discussions.

Overall, I rate Zoom a nine out of ten.

We are service providers. If a client has some of those licenses, they will arrange for a Zoom meeting. We share whatever storage the clients have, but we do not purchase storage.

Zoom is used for video communication.

The performance is good. 

We are satisfied with this solution, it's good.

Security is required, and I assume that it is already in place. Aside from that, we are not utilizing Zoom's high-end capabilities.

In the next release, I would like to see better security.

I have been working with Zoom for three years.

It is dependent on what the client does on their end in terms of deployment.

We haven't had any problems with Zoom in our limited use.

We have not had any issues with the scalability of Zoom.

I have not contacted technical support.

Jaeger, Teams, and Grafana are the tools used in the company for remote monitoring.

We use a variety of operating systems, including Linux, Unix, and Windows.

We also use the network storage for office purposes and I personally use Google Drive, iPhone, and iCloud. 

I don't work with the Enterprise edition; instead, I use the open edition.

It doesn't require installation, we use a link, but sometimes we have to download from the browser. This process is straightforward.

I was able to complete this process myself.

I would recommend Zoom to anyone who is thinking about using it.

I would rate Zoom an eight out of ten.