Compare Nagios vs Palo Alto Networks

Nagios Based on 66 reviews.	Palo Alto Networks Based on 99 reviews.
Top Comparisons
Evident vs. Nagios XI Compared 0% of the time.	Nagios XI vs. Evident Compared 1% of the time.
Overview
Nagios, an open-source computer-software application, monitors systems, networks and infrastructure. Nagios offers monitoring and alerting services for servers, switches, applications and services. It alerts users when things go wrong and alerts them a second time when the problem has been resolved. Ethan Galstad and a group of developers originally wrote Nagios as NetSaint. As of 2015 "Agios" also transliterates the Greek word, which means "saint".	Information Not Available
Sample Customers
Nagios XI: Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase. Nagios Fusion: NuBlue, St.Elisabeth Hospital, Akamit Systems, National Radio Astronomy Observatory, ValueClick, Sunrise Banks	Evident: Adobe, Aetna, A+E Networks, CareerBuilder, Full Contact, Jobvite, Jive, ZeniMax Media
Popular Solutions
Nagios XI 8 reviews Nagios Core 6 reviews Nagios Network Analyzer 1 reviews	Palo Alto NG Firewalls 18 reviews Palo Alto Networks VM-Series 12 reviews Palo Alto Networks Traps 11 reviews
Top Industries
Software R&D Company 25% Comms Service Provider 16% Media Company 10% Retailer 9%	Software R&D Company 28% Comms Service Provider 12% Media Company 7% Financial Services Firm 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MohamedEl Azzouzi
Production Systems Engineer at Sofrecom
What is our primary use case?
We primarily use the solution for monitoring.
What is most valuable?
The solution…
Read full review of Nagios Network Analyzer »
Ahmed-Amin
Software Engineer at a transportation company
What is our primary use case?
We used Nagios Core to monitor our servers in other countries. Our main server is in…
Read full review of Nagios Core »
KODZOVI Loïc
CIO at a financial services firm
What is our primary use case?
We use the solution in order to collect large amounts of data to monitor our network,…
Read full review of Nagios XI »

Review 1 of 3

Amit Lavi עמית לביא
Co-Founder & CEO at a marketing services firm
What is most valuable?
Full endpoint visibility Records everything! Every endpoint. IOC/BIOC rules It basically…
Read full review of SECDO Platform »
Christian Amaya
Support Engineer & IT Professional at SISAP
What is our primary use case?
For this VM in particular, it is microsegmentation which is used for implementing the…
Read full review of Palo Alto Networks VM-Series »
Prismaccess677
Director at a tech services company
What is our primary use case?
Most of our customers here in Egypt are looking for how to manage their boxes in simple…
Read full review of Palo Alto Networks Prisma Access »
Dennis Graham
CTO at Aymira Healthcare Technologies, LLC
What is our primary use case?
The primary use case for this solution was to run the rule set for the CIS 20 framework…
Read full review of Palo Alto Networks Prisma Public Cloud »
ArfanArshad
Deputy manager IT at Hyundai Nishad
What is our primary use case?
We operate in the automotive industry. Internally we work with computing and networking…
Read full review of Palo Alto URL Filtering PAN-DB »

Review 1 of 5

Customer Service

Nikolay Nikolov
IT Administrator at a tech services company
I've never used tech support and I find all my answers on Google or forums.
Read full review of Nagios Core »
Hattab Mahdi
IT Project Manager at a manufacturing company
Customer Service: Customer service is good. Technical Support: Technical support is the best.
Read full review of Nagios XI »
Shawn Brito
Senior Systems Architect at a tech vendor
The end-users love quick alerting and Grafana dashboards.
Read full review of Nagios Core »
Dario Leon
Director - Consultor Senior Unix/Linux - Freelance at a tech services company
10 out of 10.
Read full review of Nagios XI »
Hattab Mahdi
IT Project Manager at a manufacturing company
I have not needed to contact technical support. There are webinars and other information available that I have made...
Read full review of Nagios XI »
Nishith Vyas
Sr. System Administrator at Guj Info Petro Ltd
I require less customer service because I am using an open source product. But, sincere thanks to the Nagios...
Read full review of Nagios Core »
Ammar Shareef
Manager Infrastructure at a manufacturing company
As it's an opensource project, there is good contribution to, and good support, from blogs and FAQs.
Read full review of Nagios XI »
MohamedEl Azzouzi
Production Systems Engineer at Sofrecom
Technical support isn't very good. You can't find much help on the forums. You need to look things up by yourself...
Read full review of Nagios Network Analyzer »
Anonymous User
Labs infrastructure & technology team leader at a comms service provider
Customer Service: I'm not using any customer service. Technical Support: I'm not in need of any technical support.
Read full review of Nagios Core »
Anonymous User
Site Reliability Engineer at a tech company
I haven't had the need to use technical support.
Read full review of Nagios Core »
Anonymous User
Network Engineer at a tech services company
I have not needed to contact technical support. Everything installed easily and it works fine.
Read full review of Nagios XI »
Harshvardhan Dave
Nagios Technical Expert at a tech vendor
As I am working from Asia, and Nagios is based in America, we face the issue of time zones. But overall, trouble...
Read full review of Nagios XI »
Anonymous User
NOC Manager/Network Administrator at a tech vendor
I dealt with technical support for a few months, but because I do not have a support contract I have not used it in...
Read full review of Nagios XI »
Anonymous User
Network Engineer at TLCWEB S.R.L.
Customer Service: I haven't had to use it. Technical Support: I haven't had any need to use it.
Read full review of Nagios XI »
Krish Sastry
Distributed Systems Architect at a manufacturing company
It's based on a forum. It allows us to get help from support as well as from other clients who may have knowledge.
Read full review of Nagios XI »
Anonymous User
Manager of Infrastructure at a university
Customer Service: Customer service is excellent. Technical Support: I haven't needed any technical support.
Read full review of Nagios XI »
Anonymous User
Co-Founder / Executive Director / Chief Technical Officer at a tech company
The initial setup was a little bit straightforward but cumbersome as there was more work in tweaking to make it work...
Read full review of Nagios XI »
Ahmed-Amin
Software Engineer at a transportation company
I haven't tried to contact support. I was searching on the support forums, but that was not for me. I tried many...
Read full review of Nagios Core »
Anonymous User
IT Support Technician
Customer Service: Can't comment on this as Nagios Core is supplied without support. Technical Support: This is one...
Read full review of Nagios Core »
Anonymous User
Web Operations Engineer at a renewables & environment company
I didn't use customer service and technical support for Nagios. Everything I did I learned online through the...
Read full review of Nagios XI »
Nick Vidiadakis
System Administrator at a hospitality company
With the open source forks, the community is vast and so is the knowledge around the product. Because of this, even...
Read full review of Nagios XI »
Anonymous User
Consultant Ingénieur de production informatique at a tech services company
Nagios responds quickly when you need them, and the community is really big.
Read full review of Nagios XI »
Anonymous User
Software Test Engineer at a comms service provider
I didn’t require any service as the documentation is good and most questions are answered on any number of forums.
Read full review of Nagios XI »
Anonymous User
NOC Engineer at a financial services firm
Customer Service: I've worked on several occasions with Nagios customer service and technical support, always...
Read full review of Nagios XI »
Anonymous User
Constructor of the computer systems at a security firm
Customer Service: I only have the free version, which does not have customer service. Technical Support: I only have...
Read full review of Nagios Core »
SrEngineer844
Manager - Cybersecurity Technology, Cybersecurity Technology Services at a tech services company
Customer Service: I'm not using any customer service. Technical Support: I'm not in need of any technical support.
Read full review of Nagios XI »
Anonymous User
Computer Engineer at a tech services company
For technical support, I think I would try to rate it somewhere around seven out of ten.
Read full review of Nagios Core »
Anonymous User
Technology Innovator and Entrepreneur at a tech services company
In general, tech support is available as needed but it is not inexpensive. Response times are generally within 24...
Read full review of Nagios XI »
Asher Margolis
R&D Support & Monitoring, IT Production at a tech vendor
I haven't had any experience with technical support.
Read full review of Nagios XI »
Michael Nbwiga
IT CIO at Kimfay
We have not been in contact with technical support.
Read full review of Nagios XI »

Review 1 of 30

Rene Ortega
System Engineer at a tech consulting company
I have not had to call the technical support yet, which makes me very happy. Their pre-sale team, who assisted us...
Read full review of Palo Alto Networks VM-Series »
Christian Amaya
Support Engineer & IT Professional at SISAP
The technical support is extremely good. They are a 10 out of 10, not only because of their fast response time, but...
Read full review of Palo Alto Networks VM-Series »
Rakesh Rawat
Network Engineer at Acliv Technologies Pvt Ltd
Technical support is good. Once you call up with your issue, it takes around one or two hours for them to contact and...
Read full review of Palo Alto NG Firewalls »
Girish Vyas
Architect - Cloud Serviced at a comms service provider
Customer Service: If it is Arrow support, it's pathetic. I wouldn't recommend them. However, if you go directly with...
Read full review of Palo Alto Networks WildFire »
Azadur Sarker
Deputy Manager at a tech services company
Technical support is excellent, I would rate it a 10/10.
Read full review of Palo Alto Networks WildFire »
Pradeep Kurra
Cloud Practice Engineer at a tech services company
It depends on the person you get on the call from technical support, but many times I have gotten good people on the...
Read full review of Palo Alto Networks VM-Series »
SHAIKAHMED
Head Of Information Security at SAUDI PARAMOUNT COMPUTER SYSTEMS
For me, Palo Alto Threat Prevention customer support is very good. I am happy with the technical support from Palo Alto.
Read full review of Palo Alto Threat Prevention »
Manuel Keller
Managing Consultant at a tech services company
Customer Service: Perfect. Technical Support: Real experts.
Read full review of Palo Alto Networks Traps »
Rob Haller
Security Engineer at US Acute Care Solutions
I would describe Palo Alto's technical support as audio waterboarding. They have the worst support, as a company,...
Read full review of Palo Alto Networks Traps »
EmreBektas
Senior Technical Consultant at Exclusive GRP
I am the customer's technical support. If a customer has issues, they would call me.
Read full review of Palo Alto NG Firewalls »
Bachir Elsitt
Network Security Engineer at Data Consult
They provide a medium level of technical support.
Read full review of Palo Alto Networks WildFire »
Girish Vyas
Architect - Cloud Serviced at a comms service provider
The technical support is very friendly. They are aware of the solution and they can definitely help you if you are...
Read full review of Palo Alto Networks Prisma SaaS »
Ang Sokroeurn
Information Security Officer at National Bank of Cambodia
Technical support is good. There are no problems with it.
Read full review of Palo Alto Threat Prevention »
Anonymous User
Head, Information Technology at a construction company
I don't believe we have used any support directly from Palo Alto itself because we bought it through a local...
Read full review of Palo Alto NG Firewalls »
Mahmoud Salaheldin
Security Unit Manager at EEMC
Their support is very limited. It's limited compared to the competitors. They need multi-language support. Now, they...
Read full review of Palo Alto NG Firewalls »
Bachir Elsitt
Network Security Engineer at Data Consult
Technical support in Cisco is better than Palo Alto. In Cisco, you can directly talk to the top engineers.
Read full review of Palo Alto NG Firewalls »
Girish Vyas
Architect - Cloud Serviced at a comms service provider
Palo Alto's customer support is good. They are awesome. I would rate them nine out of ten for technical support...
Read full review of Palo Alto Networks WildFire »
Anonymous User
IT Network Consultant Engineer - Projects and ICT Infrastructure Services at a energy/utilities company
Most of the time their technical support has been perfect. A few times a few of the tech support engineers did not...
Read full review of Palo Alto Networks WildFire »
Mustafa Arrabi
IT Manager at a tech services company
The solution's technical support is responsive. They are good.
Read full review of Palo Alto NG Firewalls »
Amer Alkatheri
Senior Security Engineer at a government
Technical support is okay. I'd give it a 60% rating in terms of its effectiveness. Sometimes they are too slow to...
Read full review of Palo Alto Networks Panorama »
ThineshSiva
Managing Director at Teceze
We haven't used the technical support yet because we have our own team of experts.
Read full review of Palo Alto Threat Prevention »
SridharSingh
Associate Director at a tech services company
We used tech support to help us implement the product initially.
Read full review of Palo Alto Networks WildFire »
Anonymous User
Supervisor Architecture & Infrastructure Platform Delivery at a recruiting/HR firm
I thought the follow-up was good and communication was fine, but it doesn’t seem like it is any better than most...
Read full review of Evident »
Samuel-Akindele
Consultant at a tech services company
Apart from software updates, we've not had any reason to reach out to technical support, so I don't have much...
Read full review of Palo Alto Threat Prevention »
Anonymous User
Sr. Systems Administrator at a software R&D company
Mainly it's been feature requests or maybe issues with documentation. In reaching out to them, they are very prompt...
Read full review of Evident »
Net32SysAd92
Network System Administrator at a government
Their technical support is outstanding and top-notch.
Read full review of Palo Alto Networks WildFire »
Anonymous User
Network Manager of Cyber Defence at a government
The technical support from the consultant was very good. I don't remember having to talk to Palo Alto directly. I had...
Read full review of Palo Alto Networks Traps »
Aleksandar Jovanovic
System Engineer
The technical support for this solution is good.
Read full review of Palo Alto NG Firewalls »
Anonymous User
Sr. Network Engineer at a tech services company
I have never accessed PAN (Palo Alto Networks) technical support regarding this feature.
Read full review of Palo Alto Networks WildFire »
Engineerinfosec67
Senior Information Security Engineer at Westcon
I am impressed by the customer service. The Palo Alto software is a good, fast and it is easy and quick to find a...
Read full review of Palo Alto Networks Panorama »

Review 1 of 30

Technical Support

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Nagios vs Palo Alto Networks

What is our primary use case?

What is most valuable?

What is our primary use case?

What is our primary use case?

What is most valuable?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?