SAP vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SAP
Based on 545 reviews.
Zendesk
Based on 57 reviews.
Latest Research
Sample Customers
SAP BusinessObjects Business Intelligence Platform: SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
SAP Analytics Cloud: Live Oak Bank
SAP Analytics Hub: STIB-MIVB
SAP Crystal Reports: City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
SAP CRM: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Sales Cloud: Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG
SAP Business Communications Manager: Kaeser Kompressoren
SAP Service Cloud: INICOM, Dulux
Zendesk Explore: Cape Union Mart
Zendesk Sell: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Talk: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Support: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
34%
Comms Service Provider
18%
Energy/Utilities Company
6%
Manufacturing Company
6%
Computer Software Company
31%
Comms Service Provider
24%
Media Company
4%
Government
4%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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