We performed a comparison between Oracle E-Business Suite, SAP HCM, and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration.
"The solution is perfect for big industry and high-scale e-business transactions."
"It's quite secure and fast, and we get an end-to-end solution."
"Really scalable business application suite with good technical support and straightforward patching."
"The initial setup is easy."
"Their great technical support is one of the most valuable features."
"There is essentially one solution for every industry within Oracle — you won't require a third-party solution."
"I have found the solution to have a good interface, security, and is user-friendly."
"It was easy to set up the product."
"The user interface is the solution's most valuable feature. It makes it easy for us to use."
"It is a pretty stable solution."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"The technical support is quite good."
"SAP HCM has valuable features for analytics data management."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"The tool's best feature is SAP SuccessFactors."
"The most valuable feature is the Personnel Administration."
"We use this solution to manage financials, payroll and recruiting."
"The product is useful for storing employee records."
"It is fairly easy to set up"
"The reporting feature is quite easy for a layman to use, and the look and feel of the application is good. Its security is robust. You will never find a use case that cannot be covered."
"It's easy to set up."
"Workday is highly intuitive from a customer experience perspective. It was effortless for us to understand what to do even though we didn't have any related training. It was easy to use without guidance."
"It stores everything for the employee. It has also been able to store the information that we use for our payroll demand."
"Workday is a holistic HR solution."
"Technical support is focused on-cloud versus on-premise customers."
"I would like an end-to-end in terms of processes. There are different modules, however, there's not that end-to-end that we are looking for in terms of process automation."
"We expect Oracle to go into continuous innovation mode and provide simplified integration solutions."
"I would say the integration needs improvement. Oracle needs to work on the integration layer to make the solution much more robust and modern."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"The operations could be better, specifically for manufacturing processes."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
"The speed of technical support can be improved."
"A better user interface and greater AI integration are crucial."
"It takes a long time to apply an update patch to the system."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"It is a bit tedious and manual to work with."
"System usability is a challenge."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"On the personnel administration side, it's very difficult to do custom development."
"The solution can be improved by speeding up the load time when pulling up information."
"This solution could be made easier to use by continuing to release new improvements."
"The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand."
"Setting up reports can be a bit tricky."
"Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved."
"The finance module of this solution is not great and needs improvement."
"I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."
"It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored."
