We performed a comparison between Oracle HCM Cloud, SAP SuccessFactors, and UKG based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management."Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage."
"This solution is user friendly and can be used on a mobile phone without a computer."
"Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
"It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features."
"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
"It is very user-friendly. Most of the UI is very intuitive so you don't need to follow a course to follow it up."
"We haven't had a single issue with stability, and we've been using it for more than three years."
"The solution is very good at building out a roadmap based on client needs and feedback."
"The solution is scalable. We have about 1,300 people using the solution."
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"The tool has a unique talent management platform."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"What I like the most is the KPI management formula."
"It is a scalable solution. I would rate it a ten out of ten."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"The solution is very intuitive. Many of the things we need to do are easily accessible."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The solution's UI is good. Also, it is very easy to use."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"It is much easier to use and the customer service is better than our previous solution."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
"The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
"I would like to see more direct access for both human resources and employees without so many screens to navigate."
"The performance and reaction time can be improved."
"An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard."
"We're not receiving the proper support."
"I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"Overall, the documentation could be improved, and I think the learning management module needs to include more capabilities when it comes to matching an organization's particular learning approach."
"There is room for improvement in the pricing model."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"We lack information regarding how to build a network."
"Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"UKG could be a little more flexible in some areas."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."