AccuRev Review

User friendly interface and features


Valuable Features

User friendly GUI
Demote
Change Packages

Improvements to My Organization

It has a user friendly UI which has been very much appreciated by our organization.

Room for Improvement

  • Performance
  • Support for long stream structure
  • Secondary master server
  • Reporting

Use of Solution

Using AccuRev for more than three years.

Deployment Issues

There was a challenge to convert data from the existing SCM tool to AccuRev.

Stability Issues

The tool has an issue whereby it restarts its services on its own. We may not know when it will restart again, but we have asked the technical team to work on this. Hopefully, they will fix it soon.

Scalability Issues

  • Performance degrades when many users hit the server at the same time
  • The server process consumes more memory if it is running for many days

Customer Service and Technical Support

Customer Service:

Customer service is good however, it would be better if they could provide on call support which helps us address issues ASAP. If not, we have to wait for their response on their ticket tool.

Technical Support:

Good.

Previous Solutions

Previously we were using ClearCase. We switched to because of two reasons:

  1. The user friendly UI
  2. License Cost
  3. Good features

Implementation Team

We used a vendor team.

Other Solutions Considered

Yes, ClearCase/Perforce/CVS.

Other Advice

Suitable tool for mid sized team

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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