Chart Key
Average Rating
Average rating based on reviews
Views
Number of total page views
Comparisons
Number of times compared to another product
Reviews
Total number of reviews on IT Central Station
Followers
Number of followers on IT Central Station
The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows: The product with the highest count in each area gets the highest available score. (20 points for Reviews; 16 points for Views, Comparisons, and Followers.) Every other product gets assigned points based on its total in proportion to the #1 product in that area. For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's score for reviews would be 20% (weighting factor) * 80% = 16. For Average Rating, the maximum score is 32 points awarded linearly based on our rating scale of 1-10. If a product has fewer than ten reviews, the point contribution for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews; two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.

Text Messaging Reviews

Read reviews of Text Messaging that are trending in the IT Central Station community:
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Real User
Vice President - Operations & Client Support with 51-200 employees
Oct 01 2017

What is most valuable?

Web based access and usage True mass notification for IT emergencies and escalations Streamlined notification creation Multichannel notification channels including SMS, phone and email Ability to tailor escalation groups for targeted... more»

How has it helped my organization?

Dell AlertFind is a fantastic tool for operations and command centers. Most SME's focus on the tools, dashboard, monitoring, workflows, runbooks- but often times the mass notification technology is still email or distribution groups.... more»

What needs improvement?

Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging. Dell AlertFind occupies one of the most critical areas of an critical incident escalation by providing the multi-channel... more»

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