AT&T AlienVault USM Review

The product has been very stable


What needs improvement?

The setup was somewhat complex.

For how long have I used the solution?

We have had this solution in place for about 10 months.

What was my experience with deployment of the solution?

There were deployment issues. At the time, it was right after USM Anywhere had been released, and not all of the documentation was posted. This made the deployment have some issues.

What do I think about the stability of the solution?

The product has been very stable.

What do I think about the scalability of the solution?

We have had no issues with scalabilty.

How are customer service and technical support?

Customer Service:

I would give customer service a rating of four out of five.

Technical Support:

I would give technical support a rating of four out of five.

Which solution did I use previously and why did I switch?

This is the first solution like this that I have deployed.

How was the initial setup?

The setup was somewhat complex. One thing that was difficult was configuring log forwarding from Window systems.

What about the implementation team?

We implemented using an in-house team.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarTami Andrews (AlienVault)
Real User

Thank you Stephen for your time and your comments.