Recently, we used the NetFlow capability to find a bottleneck in the network and the offending computer.
Recently, we used the NetFlow capability to find a bottleneck in the network and the offending computer.
The most valuable aspect of AlienVault is the visibility into the network. You have the capability to gather logs from multiple sources and easily see what is going on in the network.
It is a lot of work to get the software configured and set up properly.
There were some issues with the reporting functions. AlienVault corrected that problem in a new update.
Customer Service:
The customer service department is very responsive to questions.
Technical Support:
The technical support team is very knowledgeable. It is helpful that they are able to have remote support sessions to review the problem.
No.
We deployed this system in-house. We are not a fan of moving things to cloud-based solutions.
The engineering support that is provided by AlienVault upon first installation was excellent! They went way above and beyond what I was expecting.
We evaluated the popular SIEM tools Splunk, LogRhythm, and SolarWinds. AlienVault provided the most features for the price point.