- Network monitoring
We have much greater visibility in what is happening on our network.
Backup, restore, and upgrade - some menu options are a bit convoluted.
Excellent, every contact with customer services, support, and training has been superb.Technical Support:
Excellent - very good, comprehensive, and knowledgeable staff.
Yes - simple deployment in VM, worked the first time.
Difficult to answer - specifically, this was a new product for us to increase and improve upon security.
We did market research, web reviews, etc. We spoke to a number of vendors (LogRhythm, etc.), but we felt that AlienVault was the best value and most comprehensive for our organisation's size.
Yes, LogRhythm, and Splunk.
We are very happy. The training was excellent, and the interaction with AlienVault is first rate - real leader in customer service, the OTX pulse feature is very useful.