AT&T AlienVault USM Review

We are able to get alerts perfectly with FIM and VA features

What is our primary use case?

This has an OTX feed. With it, we are able to get notifications about every incident that happens.

By forwarding device logs, we are able to get alerts perfectly with FIM and VA features.

How has it helped my organization?

We are the Partners in Sri Lanka. We are doing deployments in Sri Lanka, Maldives, and Bangladesh. 

This is a USM, so being able to get all the features under one roof makes it a good product with good new features.

What is most valuable?

Unified Security Manager (USM). In every SIEM, having only SIEM features (log management, alerting, notifications, etc.) is typical. Here we can get file integrity monitoring and a vulnerability assessment tool together with SIEM

I have never seen a tool like this.

What needs improvement?

The Log Management and configuration of email notifications should be user-friendly. Pay attention to false-positive event automatic correlations. 

Efficiency of Security Team


Events per Day


For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No, we did not have issues with stability.

What do I think about the scalability of the solution?

No, we did not have issues with scalability.

How is customer service and technical support?

Good. They have technically fluent engineers there.

Which solutions did we use previously?

Yes. We switched because this is a USM (SIEM, FIM, and VA tool in one product) and the price.

How was the initial setup?

The initial setup is straightforward, but some features are little bit difficult.

What about the implementation team?

We are the partners in Sri Lanka. Therefore, we are directly involved with implementations.

What's my experience with pricing, setup cost, and licensing?

It has good pricing.

Which other solutions did I evaluate?

We evaluated EventTracker.

What other advice do I have?

Our customers have good references about AlienVault.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners in Sri Lanka
1 Comment
author avatarTami Andrews

Thank you Kalana for your time to review AlienVault USM and for your candid feedback!

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