AT&T AlienVault USM Review

Good security management capabilities but the interface needs to be more user-friendly


What is our primary use case?

This is a SIEM solution that our customers use in an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is security management for PCI DSS.

What needs improvement?

This solution could be easier to use. It is hard for some people to understand, and they need to get training and certification just to understand what it's showing them.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

In terms of stability, I would give it fifty percent.

What do I think about the scalability of the solution?

The scalability of this solution is good.

We have a large number of customers who use this product on a daily basis.

How are customer service and technical support?

Technical support is very good from their side.

How was the initial setup?

The initial setup of this solution is a bit complex. Specifically, it is the way that it integrates with other products.

What about the implementation team?

We deployed this solution in-house.

What other advice do I have?

This is a good product but it can be made more user-friendly.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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