Avaya Ethernet Switches Review

When compared to Cisco, Avaya's pricing and performance is good.


What is most valuable?

When compared to Cisco, Avaya's pricing and performance is good.

How has it helped my organization?

As we are a solution provider and not product oriented, we give the best solution for our customers, with a good price. We are the number one company in the region, BTC, and operate in Egypt, Iraq, Jordan, Lebanon, and Saudi Arabia.

For how long have I used the solution?

I've got over 10 years of experience with various Avaya products. Also, I was using Nortel products prior to their acquisition by Avaya.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

For me, the customer satisfaction, and awareness, is the most important thing. I usually train all my clients on their chosen system.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

As we are a service provider, we offer various other products to our customer:

  • Astaro ASG
  • Avaya/Netscreen
  • Fortinet
  • HP Switches & WiFi
  • Juniper SSG
  • Juniper SRX 210 & 240
  • Juniper WXC
  • Sophos next generation SG, including RED, SG, and WiFi
  • Telindus Crocus E1

How was the initial setup?

For me, the installation and setup is simple. I work hard to do the simulation for the customer, and discuss all the requirements before implementation with the client.

What other advice do I have?

Give us 10 minutes of your time, and we will show you the differences. When I do presentations, I give potential clients demo access to the solution(s) I am presenting.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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