Dell EMC SC Series Review

Streamlines VM deployment but support needs improvement


What is our primary use case?

We use it for converged infrastructure.

How has it helped my organization?

It helps us streamline deployment of VMs.

What needs improvement?

Customer support could be improved. It takes five or six reps to finally get someone who can help us.

I would also like to see a better ability to capture driver firmware, compatibility, and upgrade metrics to be compliant.

What do I think about the stability of the solution?

The stability is fine until it comes to patching, and then we have issues. Whenever we have issues related to driver and firmware, it's a pain.

What do I think about the scalability of the solution?

The scalability is good.

Which solutions did we use previously?

We switched because of cost.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

We've used everything from HPE to UCS. We've used a lot of different stacks.

What other advice do I have?

I rate the solution at seven out of ten. To be a ten it would need better support and better compatibility metrics across the firmware driver stack.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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