Dell EMC Unity Review

The most valuable features are FAST cache capabilities and Data at Rest Encryption.

What is most valuable?

  • Fully automated storage tiering (FAST) cache capabilities. This allows some FLASH drives to be used to improve the overall performance and reduce the cost of the array versus an all flash or old style spinning disk array.
  • Data at Rest Encryption (D@RE). This feature MUST be enabled after the purchase of the array. It has very little impact on performance and does not affect any of the functionality of the array. We advise always including D@RE on the arrays. You need to consider this upon ordering the array.

What needs improvement?

The lack of deduplication reduces some of the competitiveness compared to other products. The unity platform does not use data deduplication. This is a data-reduction technology to save space on the array.

For how long have I used the solution?

I have used it for three months

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I have not yet encountered any scalability issues.

How is customer service and technical support?

I would give technical support a rating of 7/10, given recent issues that arose.

During the merger process with Dell, many of the cases were handled out of India with less expertise than in the past.

How was the initial setup?

The initial setup is very straightforward. There is a wizard that guides you through the process.

Licensing would be easier if it would be more automated. The current process slows the installation as you have to go and get the license from EMC in the middle of the deployment.

What's my experience with pricing, setup cost, and licensing?

Pricing seems very competitive. A majority of the required options come with the base licenses.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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