Dell EMC Unity Review

The solution is critical to our business; Snapshot is a key feature


How has it helped my organization?

All of the IT devices help production time. They make time "faster." But this device, in general, it is a money maker. It makes us a lot of money. That is what I like most about it. It is critical to the business.

What is most valuable?

The Snapshot feature.

What needs improvement?

Recently, they released products, sometimes without proper testing, it seems. I guess the way the market is going, the way technology is going, they are saying, "Hey, let's get it out there."

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It was pretty buggy when we first got it, but they have improved it with some updates. They worked with us and addressed our concerns.

What do I think about the scalability of the solution?

It will definitely meet our needs going forward. With all-flash it should be able to scale. You probably just need one 4U device and you have terabytes of space.

How is customer service and technical support?

Technical support has dropped off over the years. It is what it is. It is probably a seven or eight out of 10. It is difficult to find the right person. 

How was the initial setup?

It was straightforward. I cabled it up myself and racked it myself. Someone came out to help with the front-end side, the software side. That was it.

What other advice do I have?

I rate it an eight out of 10, only because it started out buggy. Other than that, it has worked well for our company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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