Dell EMC Unity Review

Hybrid: SSD gives us fast response for SharePoint, while the slower storage is good for file servers


What is our primary use case?

It's our storage solution. We have a Dell EMC Unity 400. The performance is great.

What is most valuable?

The fact that it's hybrid is the most valuable feature. We have the SSD so we put our SharePoint on there and some of the stuff that requires a little more speed. For SharePoint, we want the pages to respond a little more quickly. And it's nice to be able to use the slower storage for stuff that we don't need as quickly, like file servers. If they're a little slow, it's okay, nobody really complains. Overall, the hybrid is what we really like about it.

I like that when you log in it gives you a dashboard of what your storage looks like. Pretty cool with that.

What needs improvement?

In the dashboard there could be notification of duplicate files and the like, so we don't have to rely on Windows to do that. They have all the files in the Dell EMC so that would help us out.

What do I think about the stability of the solution?

I haven't had any issues with it at all. The stability has been very good.

What do I think about the scalability of the solution?

Dell EMC is one of the best in terms of scalability. They can just add another component to it. It's so modular so it's super easy. The scalability is very nice.

How is customer service and technical support?

We had a year's worth of support from them when we first bought it. They were very responsive, whether via email or phone calls. We could get a tech onsite if we wanted to, to help us with the installation.

Which solutions did we use previously?

We had Tintri before. It was good, it's also a very simple solution. The problem was that they got too expensive, once you tried to scale up with them. They quoted us something like $800,000. We said to ourselves, "Um, let's go to Dell EMC. We know Dell, we know EMC, so let's just switch."

In the industry in which we work, a lot of people use Dell EMC and there weren't a lot of Tintri users. Being able to reach out to somebody in another company who uses Dell EMC makes that partnership with everyone a lot easier too.

How was the initial setup?

Setting it up was super easy, as is the management of it. We used the same thing for setting up a disaster site and it was pretty seamless.

What was our ROI?

I don't know an actual number for ROI but, especially because we are a small IT shop, having something that is easy, that doesn't take a lot of time to set up, monitor, and manage helps us a ton. We can focus on other things.

What's my experience with pricing, setup cost, and licensing?

When you look at what Dell EMC is compared to, like NetApp, they're all priced pretty similarly. I think the pricing of the hybrid model is good. Obviously, we would want cheaper prices but you can't get everything.

What other advice do I have?

My advice would be to use their support. If you bought it, have them come onsite, have them help you set it up, make sure you get comfortable with it. If you bought the support have someone come onsite. It's like free training. Don't wing it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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