Dell EMC Unity Review

It is easy to scale, maintain, and manage. However, the support portal needs fixing.

What is our primary use case?

It is used for deduplication and encryption.

How has it helped my organization?

  • Easy to scale
  • Easy to maintain

What is most valuable?

Easy to use management.

I like that it is wizard-driven. In past iterations, it has made it easier to cross-train the team.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

The scalability definitely meets our businesses requirements. It is highly scalable.

How is customer service and technical support?

The technical support is good. However, the support portal needs fixing. Accessing a service request on the support portal seems to be a bit difficult, as opposed to just calling the 800 number. I do think it has improved over time.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Go with the virtual appliance versus the hardware.

What other advice do I have?

We integrate the solution with VMware. There have been some cost involved with this.

Most important criteria when selecting a vendor: the relationship.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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