What is our primary use case?
We have different models of VNX and we have Unity. We use them for file sharing and for block serving in non-production systems.
We don't have a dedicated application running on Unity, but we are using it and file sharing to run multiple systems, but it is not the core. It's used by a lot of applications, but we use it to share files between different applications on different platforms.
How has it helped my organization?
We have multiple systems, a heterogeneous environment with Unix and Windows. It's not easy to share multiple files through different platforms. Unity solves this issue.
Also, replication gives us high-availability, and thus quick recovery, and snapshots give us faster recovery within the box, in case there are problems within the box itself.
What is most valuable?
The valuable features of Unity include:
- it's flexible
- friendly user-interface
- good performance.
It's not complicated. Any beginner can work with this environment.
It is not an enterprise-level solution, it's for mid-range companies, but it includes a lot of features like compression and encryption.
What needs improvement?
If you compare it with VMAX, where we communicate with the box through Solutions Enabler and there are a lot of commands and a lot of flexibility, the command line for Unity needs to enhanced.
What do I think about the stability of the solution?
We cannot compare the stability with VMAX or PowerMax, but so far, so good.
What do I think about the scalability of the solution?
The scalability is okay, it's fine. It's not powerful though. We have another product that is more scalable than Unity. It needs to be able to scale out, like the Isilon system and other systems.
How are customer service and technical support?
Dell EMC has one of the best support organizations, worldwide. We have multiple vendors, but Dell EMC is one of the best. Regardless of whether it's Unity, VMAX, etc., it's fine. We have had very special support from Dell EMC.
Which solution did I use previously and why did I switch?
We have a good relationship with multiple vendors, but especially with Dell EMC, which is one of the big players. Our main storage is Dell EMC for many reasons. We got Unity because we are happy with the support and with products like VMAX and Isilon. We didn't want to change the technology we are going with.
How was the initial setup?
I was involved in the initial setup with my engineers. It was straightforward. Most products from Dell EMC are straightforward to set up.